Independent Review of the Financial Ombudsman Service
Inquiry by the Treasury Committee, 5 July 2018 to 25 January 2019. Its page on the Parliament website.
Evidence sessions
- 18 July 2018: Richard Lloyd, Independent ReviewerCaroline Wayman, Chief Ombudsman and Chief Executive Officer, Financial Ombudsman Service, Sir Nicolas Montagu KCB, Chairman, Financial Ombudsman Service
- 22 January 2019: Caroline Wayman, Chief Ombudsman and Chief Executive Officer, Financial Ombudsman Service, Sir Nicholas Montagu KCB, Chairman, Financial Ombudsman Service