Parliament's record since 1997: debates, questions, statements, votes, bills, committees and members' interests

Where MPs Stand

Sourced briefings on the record of Parliament

The Quality of Service to Personal Taxpayers inquiry

Inquiry by the Public Accounts Committee, 28 April 2016 to 4 January 2018. Its page on the Parliament website.

Reports and responses

13th Report - Quality of service to personal taxpayers and replacing the Aspire contract (27 July 2016)
Treasury Minutes on the Thirty-Seventh and Thirty-Ninth Reports from the Committee of Public Accounts, Session 2015–16, and the First to the Thirteenth Reports from the Committee of Public Accounts, Session 2016–17 (7 November 2016)

Evidence sessions

13 June 2016: Jon Thompson, Chief Executive and First Permanent Secretary, Edward Troup, Executive Chair and First Permanent Secretary, Ruth Owen, Director General for Customer Service, and Jennie Granger, Director General, Enforcement and Compliance, HM Revenue and Customs;