UNIVERSAL CREDIT DELIVERY

Early day motion 1908, tabled 13 June 2011 by Ronnie Campbell (Labour). Signed by 30 members.

That this House notes that since only 15 per cent. of people in deprived areas have used a Government website in the last year, the Department for Work and Pensions (DWP) may find that more universal credit customers than expected will turn to face-to-face and telephone help from their local authority, DWP helplines, Government-funded welfare organisations, councillors and their hon. Member as they find that the automated system is not able to deal with their individual questions, particular concerns and unique set of circumstances.

Signatures by party: Labour 23, DUP 3, Social Democratic and Labour Party 2, Conservative 1, Liberal Democrat 1.