Victims and Prisoners Bill

Public Bill Committee, 29 June 2023.

Julie Elliott (Labour, Sunderland Central)

Before we begin, I should say that it is still very warm in the room, so people are welcome to take jackets, cardigans or whatever off—I do not want people collapsing on me.

Clause 2 - The victims’ code

Sarah Champion (Labour, Rotherham)

I beg to move amendment 4, in clause 2, page 2, line 25, at end insert—

“(3A) The victims’ code must—

(a) require criminal justice bodies to take all reasonable steps to identify and record any change of name by a perpetrator, and

(b) require criminal justice bodies to inform a relevant victim when a perpetrator changes their name.

(3B) For the purposes of subsection (3A)—

‘perpetrator’ means a person whose conduct or alleged conduct results in another person being a victim as defined by section 1 of this Act;

‘relevant victim’ means a person who becomes a victim as a result of the perpetrator’s conduct.”

This amendment would require criminal justice bodies to monitor name changes of perpetrators and inform victims of any name changes.

The amendment is about sex offenders who are changing their names to avoid detection. As of yesterday, it had been signed by 24 MPs from five different parties, including a former Home Secretary. I hope hon. Members, and particularly the Minister, will take on board the severity of the consequences of this practice, which is happening daily across the country.

For nearly three years, I have been raising this serious safeguarding loophole. Registered sex offenders are changing their names without the knowledge of the police, and I will evidence that as I go on. Unless that loophole is closed, it will continue to make complete nonsense of the schemes on which the public rely to detect offenders: the sex offenders register, the child sex offender disclosure scheme, the domestic violence disclosure scheme and the Disclosure and Barring Service. Of course, a number of these schemes are named for victims and survivors. The domestic violence disclosure scheme is also known as Clare’s law—it enables someone to check whether their new partner has a history of domestic violence offences—and the child sex offender disclosure scheme is also known as Sarah’s law. All these schemes become redundant if the offender changes their name.

It is breaking the law for registered sex offenders to change their name. They are meant to notify the police within three days of doing so. That is very clear, but it relies on a registered sex offender—someone who, by their very nature, looks for vulnerabilities in systems that they can exploit—to do the right, honourable and legal thing and to tell the police that they have changed their name. I say to hon. Members that that is as likely to happen as—well, I don’t know, but something that is very, very unlikely to happen. And the evidence backs that up.

For those three years, I have been raising this issue with Ministers in both the Home Office and the Ministry of Justice. So far, as a consequence of that, there have been two reviews, but it has been decided that they should be internal. I understand the reasons for that—we do not want to give sex offenders a handbook on how to do these things—but nothing has been published about any changes that have happened as a consequence of those reviews, and we should all be deeply concerned about that. If the Minister can tell me today that changes have been put in place, and it is just that we have not been notified, I will be very comfortable with that and very reassured; I will say that the Minister is doing his job by ensuring that these things happen. So I look forward to his reply.

The issue is not just sex offenders changing their name; they are also meant to notify changes of address—changes of personal details. These are referred to as notification requirements. The issue currently is that, when they do not inform the police about changing their name, they literally disappear. I raised this loophole with my former district commander, and he did not even know about it. He said to me, “Sarah, how am I meant to catch someone who has breached their notification requirements, when I don’t know who they are?” That is a very good point. This is not “Luther”—or whatever other detective show it is that we watch—where there is this great, amazing database and all these CCTV images, and it is possible to track all these thousands of people. It just does not work like that. We rely on people doing the right thing, but unfortunately sex offenders rarely do.

In response to my written parliamentary questions, the Home Office confirmed that more than 16,000 offenders were charged with breach of their notification requirements between 2015 and 2020—in that five-year period, 16,000 were charged. But, again, we have to know who they are to be able to charge them, so the true scale will be much bigger. The Safeguarding Alliance freedom of information request to the Crown Prosecution Service found that over 11,500 registered sex offenders were prosecuted for failing to notify changes of information between 2019 and 2022. I need to say, for transparency, that the breach could have been for a change of name or other details—for example, a change of address—but it is still concerning that they are not notifying these things.

Although it is clear that offenders are changing their names and not disclosing their new name to the police, the exact scale remains impossible to capture. New data secured by the BBC a couple of months ago demonstrates the same ongoing pattern, allowing offenders to slip through the cracks. Over 700 registered sex offenders have gone missing in the last three years. It is highly likely that they breached their notification requirements without getting caught, making them an active risk to the public. I am sorry, but there is not the rehabilitation that we need for sex offenders, and they continue their pattern of behaviour. However, only 31 of the 45 police forces responded to the BBC FOIs, so the scale will be much bigger than we know.

Della Wright is an ambassador for the Safeguarding Alliance and a survivor of child sexual abuse. I have worked with Della and the Safeguarding Alliance throughout, on both this amendment and raising the risks, and I am incredibly grateful to them for all the help and support they have given. Della has bravely chosen to speak out and tell her story in support of so many other victims affected by this serious safeguarding loophole. I pay huge credit to her; her tenacious campaigning is what brought this issue to public attention and, initially, to me.

When Della was a child, a man came to live in her home, becoming one of her primary carers and repeatedly sexually abusing her. Years later, when Della reported the abuse, her abuser was already known to the police; he had committed many further sexual offences against many more children. During that time, Della was made aware that his name had changed. He changed his name at least five times, enabling him to relocate under the radar and to evade justice.

When Della’s case was finally brought to court, her abuser had once again changed his name—this was between being charged and appearing in court for the plea hearing. That is not uncommon, and it slows down the whole court process, because the court papers need to be issued in the new name. That places additional distress on the victim and makes a complete mockery of the court justice system. Just think how tightly packed the court system is; on the day, the court will have to pull the case and try to find another spot, which inevitably puts trauma on the victim. The victim will have been working for months with their independent domestic violence adviser or independent sexual violence adviser, friends and family to get them to a point where they can be a witness, and then, on the day, the case gets dropped because someone can change their name.

At this point, let me just pause and say that, by the time I finish this speech, any hon. Members here could have changed their name legally. It can be done online for free. There is an enrolled and an unenrolled deed poll. I think the enrolled is £45, and it then gets published. I completely understand why a victim of domestic violence or stalking might not want to go on that. There is also the unenrolled, where it costs on average about £10—but it can be done for free—to change a name.

Sadly, Della’s case is far from unique, and I imagine that a number of Members here will have had survivors in their constituency come to them. There are survivors who have discovered that their abusers have reoffended, but it is discovered that they are using a different name only once they have been caught. My amendment would require criminal justice agencies to actively monitor name changes by perpetrators, including before their trial, so that victims can remain informed. That could prevent a lot of trauma for victims, help to reduce the number of offenders going missing and help us to put in the associated safeguarding.

I thank the Clerks for their help in drafting this amendment. Up to this point, I have focused on the people who are already on the registered sex offenders list; they are a known risk to us. However, police forces around the country have alerted me to the common practice of offenders of changing their name at the point of, or just before, being charged. They do that to keep their birth name clean so that if they are charged or convicted under the new name, at the end of the process they can revert to their original name and have a clean record. I did not realise that that was a common thing. There is also the issue of people with dual nationality who do that. If they hand over their passport as a condition of pre-charge bail, they will still have their original passport in their original name. Such a practice is a real, live risk.

When someone is investigated before they are charged, we have pre-charge bail conditions. When someone is accused of such grievous offences, which they are likely to continue, I do not think it is in any way a violation of their human rights—or whatever the argument is that is going to be put—if one of those pre-charge bail conditions is that they cannot change their name. Obviously, if the investigation goes forward and the charges are dropped, those conditions would be dropped. Once that person is off the sex offenders register, that requirement would be dropped. Given the gravity of the offences that they are accused of and the likelihood of their perpetuating them, that is something we should take seriously to protect everyone.

I have spoken a lot about sex offenders, but the amendment could, at the Minister’s discretion, cover other offenders too. One notable example I am sure everybody is familiar with is Colin Pitchfork—a rapist and murderer who changed his name. I raise this example to show that, although we might be familiar with a case, we might not know about someone changing their name. When we look at local papers, it is quite common to see “aka” and that people are changing their names on a regular basis.

Families deserve to know if their relative’s murderer is living under a new name, because that at least guards against the trauma of relatives not knowing that that person has been released, for example. Sadly, in the cases I know, Facebook seems to be the most common way that people find out about this.

I think the reason that Ministers have not acted on this issue to date is not that they do not understand the risks—when I have raised it with them, they have all understood the risks—but because it goes into the “too difficult” drawer. I get that; this is messy, and there are likely to be some associated costs. So I have tried to find a solution for the Minister.

Elliot Colburn (Conservative, Carshalton and Wallington)

The hon. Lady is making an excellent speech on an incredibly serious matter, which other hon. Members have raised. She supported the ten-minute rule Bill introduced by my hon. Friend the Member for Bolsover (Mark Fletcher), and the matter was also raised on Second Reading by my right hon. Friend the Member for North East Hampshire (Mr Jayawardena), so I know that colleagues feel very strongly about it. The hon. Lady mentioned that it is put into the “too difficult” drawer”. May I urge the Minister through her to ensure that that is not the case? Although this issue might be difficult, that does not mean that we should not tackle it.

Sarah Champion (Labour, Rotherham)

I very much hope that the Minister has heard that. This is an issue that, when we start looking for it, we start finding it. The hon. Member for Bolsover (Mark Fletcher) came to it after a constituency case, and we have been working together to try to find a solution. I am sure that all of us will have examples; we just do not necessarily know what is going on at the time.

Experian and RELX believe that their business model uses enough data to track offenders if the police ask them to, and the police are currently asking them to on other areas of concern. For example, if the offender created a new mobile phone account or started registering bills to a new name, Experian and RELX could then inform the police of that pattern of behaviour. There are solutions to this problem if we have the will to implement them. More than that, we already have a solution in place: the College of Policing’s guidance states that police can take pre-emptive action where an offender is likely to change their identity or leave the country—and I suggest to the Minister that almost every sex offender is likely to change their name if they think they can get away with it.

The actions that the police can already take include

“requesting…HMPO…and/or the Driver and Vehicle Licensing Agency…to put a marker on the file to alert the officer in charge if an application should be made”.

That is important, because a driver’s licence or passport is required for a DBS check. That electronic marker can prevent something we know is happening, which is that registered sex offenders change their name, get a new driving licence and a new passport in their new name, and then get a clean DBS check. And then what happens? They go and work with vulnerable people at an organisation that thinks it is doing everything right because it has seen a clean DBS check. Making that electronic marker a requirement on every registered sex offender’s file would be a sensible first step.

Janet Daby (Labour, Lewisham East)

I really thank my hon. Friend for raising the issue, because she is highlighting things that I think many hon. Members are unaware of, as indeed are many organisations that work with vulnerable people and children. What she says is so serious that the Minister cannot fail to agree to take it on board.

Sarah Champion (Labour, Rotherham)

I am a Back-Bench MP, yet I know just from my own digging that this is about tens of thousands of people. My hon. Friend is absolutely right: organisations that work with children and vulnerable people think that they are doing the right safeguarding things by getting a DBS check.

Janet Daby (Labour, Lewisham East)

They are being deceived.

Sarah Champion (Labour, Rotherham)

They are being deceived, and we are all being deceived. The confidence that a DBS check should give us is not there: it does not exist while this loophole exists.

Lia Nici (Conservative, Great Grimsby)

The hon. Lady is making a fantastic point. Does she agree that we should not restrict this to driving licences or passports? It should include citizenship cards—in fact, perhaps we should use the term “any form of identification that is used”.

Sarah Champion (Labour, Rotherham)

The hon. Lady makes a really good point. A number of people have come to me and said that the social security number is the way to go, because that number follows us through our life. It seems a really sensible way forward. I do not have the resources to look into it and check, but the Minister might be able to do some research. I genuinely do not know whether the Government’s internal reviews have flagged this as a logical way forward. It seems sensible to me, but they have not shared that information with us at all. That is what I am saying: we might already have those trackers on us if necessary, but the Home Office has not told us what it has done with the internal reviews. At the moment I am going on the knowledge that I have, and the gaps in that knowledge.

One thing I do know is that police guidance gives the police the right to put markers on file for passport and driving licence applications. However, it also states:

“To avoid unnecessary or high volumes of requests to these agencies, enquiries should be limited”.

I say to the Minister that the case of a registered sex offender is an example where the police should be given free rein to put those markers on and to follow up any cases in which files are flagged. I get it that there is a cost when a police officer looks into flagged cases, but where a registered sex offender applies for a passport or driving licence in a new name, enabling them to get a clean DBS check, the risk is so great that I think it deserves an hour or so of a police officer’s time and the associated costs.

Janet Daby (Labour, Lewisham East)

I am sitting here, listening intently to every word my hon. Friend is saying, and getting more annoyed. I would perceive not dealing with this as negligence.

Sarah Champion (Labour, Rotherham)

I believe that is the right word. Surely a Government’s duty is to safeguard citizens; to know the scale of this problem and that there is a solution but not to act is to be negligent. I withhold that allegation from the Minister, because I know he is a good man who wants to do the right thing.

I was first contacted about this three years ago by a journalist. It is not that I thought they were having a laugh; I thought they were wrong—that this could not possibly be true. Then I looked into it. As my hon. Friend knows, I get obsessed about certain things, and I am obsessed about this because it worries me. While this loophole remains, every system we have in place to safeguard the vulnerable is undermined. I believe that this form of electronic marking must be mandatory for all registered sex offenders. That would help criminal justice bodies to keep track of offenders who were trying to change their name secretly, rather than having to rely on offenders doing the right thing and notifying them.

The hon. Member for Bolsover argued that registered sex offenders should be banned from changing their name. I have sympathy with that view and want the Minister to reflect long and hard on it. Sentencing allows other rights to be withdrawn, so that may well be something that the Minister should be looking into.

And that, Minister, is that. I hope that I have made a convincing argument. I know that the Minister is aware of this issue, and I hope he is able to find some way to work with me and others to close this loophole. It cannot go on any longer.

Siobhan Baillie (Conservative, Stroud)

I woke up this morning and told myself not to talk too much today, but the hon. Lady has inspired me to contribute. I have changed a number of people’s names in my career. As a junior lawyer 20 years ago, I used to get calls from reception saying, “Will you come down and do a deed poll for George Michael?” George Michael had previously been Jon Bon Jovi; Pamela Anderson used to turn up, too. The public do not understand how easy it is.

I decided to speak because we have officials in the room, and I want the Ministry of Justice to have a word with gov.uk. We can all see the seriousness of the situation and the problems it causes with DBS checks and things like that, but at the moment gov.uk sets out how simple it is to change one’s name. At the end—the very end—of the page, under the headline, “If you’re a registered offender”, it says:

“You must tell the police you’ve changed your name within 3 days if you’re a registered: sex offender”

or a violent offender. It tells people that they must go to the police station to do so. Then, after an exclamation mark, which shows that this is serious, it says:

“It’s a criminal offence if you do not tell the police you’ve changed your name.”

The headings beneath that are, “Next”, followed by “Make your own deed poll”.

I cannot overemphasise how serious this is and why it is important that people are honest about this process. People will rarely choose the enrolled deed poll option, because it costs an extra 42 quid. While we are debating what people can or cannot do, will someone please have a word with gov.uk?

Anna McMorrin (Labour, Cardiff North)

I pay tribute to my hon. Friend the Member for Rotherham—not only for her powerful speech today, but for the huge amount of work that she has done on this very, very important issue. All of us here today can hear how absolutely important it is that the Government act on this issue. We fully support her in her endeavours and urge the Minister to respond positively and to find a way through. Registered sex offenders cannot be allowed to change their names without informing the police, and without the police then being able to take action. Leaving that loophole open calls into question the integrity of all the schemes that the public rely on. We all think that the public are safe through such mechanisms, as my hon. Friend set out.

I am stumped for words by what my hon. Friend has called out, some of which is deeply shocking. The child sex offender disclosure scheme, the domestic violence disclosure scheme, and the Disclosure and Barring Service all rely on having the correct name. If they do not have that, how do they go about safeguarding the many survivors and victims out there? My hon. Friend pointed out that an offender can easily change their name from anywhere, even prison, and there is no joined-up approach between the statutory and other agencies. I understand from the data that she collected that the Home Office has confirmed that more than 16,000 offenders were charged with a breach of their notification requirements just in the five years between 2015 and 2020.

The BBC discovered that 700 registered sex offenders have gone missing in the last three years alone, so it is highly likely that they breached their notification requirements without getting caught. Families and survivors deserve to know if a perpetrator has changed their name. Relying on a system that depends on registered offenders self-reporting changes in their information is dangerous, and an enormous risk to public safety. I hope that the Minister will respond with the positive message that he will go back to his Department and work with colleagues to change that.

Edward Argar (Conservative, Charnwood)

It is a pleasure to serve under your chairmanship again, Ms Elliott. I am grateful to the hon. Member for Rotherham for her amendment and the debate that it has provoked, and to my hon. Friend the Member for Bolsover (Mark Fletcher) for his campaigning on this issue and his ten-minute rule Bill. I congratulate the hon. Lady on her dexterity in bringing the matter into the scope of the Bill, but above all I recognise the serious concern that certain categories of offender, such as sex offenders, might change their name to evade monitoring, which would clearly not be right. I pay tribute to Della and the Safeguarding Alliance for their work; I hope to meet them in the coming weeks to discuss the matter.

The UK already has some of the toughest powers in the world to deal with sex offenders and, more broadly, other offenders who pose a risk, but we are committed to ensuring that the system is as robust as it can be. The majority of offenders released from prison are subject to strict licence conditions to manage the risk of harm that they pose. In July 2022, a new standard licence condition was introduced that requires offenders to notify their probation practitioner if they change their name. Failure to disclose it is a breach of licence and could result in recall to custody.

However, as the hon. Lady ably illustrated in her remarks, that relies on those individuals doing the right thing. Given the nature of the offences and of the individuals concerned, I suggest that that poses a significant level of challenge. I will ask my officials to take away the point that my hon. Friend the Member for Stroud raised about gov.uk, which sits with the Cabinet Office, and ask that it be looked into.

As right hon. and hon. Members will be aware, there are multi-agency public protection arrangements designed to protect the public, including victims of crime, from serious harm by sexual offenders, violent offenders, terrorists and other dangerous offenders. They require the local criminal justice agencies and other bodies dealing with offenders to work in partnership. Measures are also in place that legally require registered sex offenders to inform the police of any name change; where a registered sex offender poses a specific risk in relation to name changes, the courts can restrict their ability to change their name, although again the same challenge exists.

Disclosure of any name change to victims is currently decided on a case-by-case basis. There will be a careful risk assessment process to consider whether disclosure of a name change is necessary for the protection of a victim, or whether it could provoke threats to the family of the offender or others, which could put them at risk. The process does need to be managed on a case-by-case basis. I do, however, fully understand the intention behind the ten-minute rule Bill, the amendment tabled by the hon. Member for Rotherham, and indeed the strength of feeling in the Committee today—and which I think we saw through attendance in the House when the ten-minute rule Bill was debated—to ensure that there are no loopholes that allow sex offenders to change their names unregistered.

I understand from the hon. Lady that the amendment is a further opportunity for her to highlight and push the issue to the fore of the Government’s attention. We need to work to address it, and are committed to ensuring the system is as robust as possible and that we protect victims. I am happy to commit to working with the hon. Lady and my hon. Friend the Member for Bolsover to try to find a way forward that is within scope.

On that basis, I hope the hon. Lady will not press her amendment to a Division at this point, but will accept the invitation to work with me and see if we can find a way to address the issue.

Sarah Champion (Labour, Rotherham)

I know that the Minister takes his brief incredibly seriously and recognises the severity of the consequences as things currently stand. I think he has also heard the degree of support within this room—and, I am quite sure, within the House—to do something quite dramatic to close this loophole. I will therefore gladly accept his offer, but I really need to see something different on the face of the Bill at a later stage, because we have to do something.

Edward Argar (Conservative, Charnwood)

Because of the nature of the parliamentary Session and the carry-over, we will have a period between this Bill’s leaving Committee and its returning to the Floor of the House on Report, which I suspect will happen around Christmas time, given uncertainty over the timing of the King’s Speech. I am happy to use that period to work with the hon. Lady to see whether we can find a way forward ahead of Report stage.

Sarah Champion (Labour, Rotherham)

I give way to my hon. Friend the Member for Birmingham, Yardley.

Jess Phillips (Labour, Birmingham, Yardley)

I feel certain that between the heads of the people in this Committee Room, some progress on this issue could no doubt be made. The area where I have concerns—not only because of my own brief—is that Home Office Ministers need to be brought on board, because this relates to Home Office policy. Will my hon. Friend seek from the Minister a commitment that the Home Office might take part in some of this work?

Sarah Champion (Labour, Rotherham)

The Minister can address sentences and conditions, but we absolutely need the Home Office on board.

Edward Argar (Conservative, Charnwood)

indicated assent.

Sarah Champion (Labour, Rotherham)

With the Minister’s nodded confirmation that that will happen, I beg to ask leave to withdraw the amendment.

Sarah Champion (Labour, Rotherham)

I beg to move amendment 53, in clause 2, page 2, line 25, at end insert—

“(3A) The victims’ code must make provision about pre-trial therapy for victims, including—

(a) a requirement that all criminal justice agencies inform victims of their right to pre-trial therapy, and

(b) a requirement that the Crown Prosecution Service annually review their pre-trial therapy guidance and its implementation.”

This amendment would include in the victims’ code a requirement to inform all victims of their right to access pre-trial therapy, and require the CPS to annually review the implementation of pre-trial therapy guidance.

The amendment is about access to pre-trial therapy, around which there are currently so many problems—particularly for victims and survivors of sexual offences. My former constituent contacted me a couple of years ago after she raised a complaint with the police regarding how she was treated throughout the criminal justice system. In 2011 to 2012, she reported her child abuse to South Yorkshire police. In her email to me, she wrote:

“After I had completed my video evidence, the officers told me it would complicate the trial if I sought any mental health support and to wait until it was over. That took 18 months, 18 of the most difficult months when I was emotionally abused and outcast by family for reporting the abuse. I had nowhere to turn, needed to see a psychologist for support and I was utterly traumatized. Today, I suffer from post-traumatic stress from that trial and feel that was related to being denied my human right of access to mental health support. If the police denied anyone cancer treatment during court proceedings, there would be uproar. We need to see mental health in the same way.”

She goes on:

“Despite it not being illegal to see a counsellor, it appears to be more convenient for the police if one is not seen. When someone in such an immense position of trust indicates it would be better not to see a counsellor, the victim is so vulnerable and so strongly lead by the police that I fear that it will continue, even if off record.”

Jess Phillips (Labour, Birmingham, Yardley)

I agree with everything my hon. Friend is saying. The week before last, I was in court with a victim of child sexual violence—she is no longer a child; she is now 22—who had waited seven years for her trial. As in the case that my hon. Friend has highlighted, she was not allowed to access mental health support for seven years, from the ages of 13 to 22.

Sarah Champion (Labour, Rotherham)

Sadly, this is standard practice; systemic change is needed. Receiving counselling or mental health support should not be seen to make a victim an unreliable witness, which is what it feels as though the police believe. That culture within the criminal justice agencies perpetuates victim blaming. I hope that the threshold will be raised, so that there is a presumption against disclosure of mental health records as evidence in court. I think we will come to that in a later amendment.

I am relieved that the Minister is trying to tackle the use of counselling notes through new clause 4, which we will debate later in our proceedings, but it is vital that we also ensure that access to pre-trial therapy is also on the face of the Bill. My amendment is essential, as it would require the Crown Prosecution Service to review the implementation of its pre-trial therapy guidance. If the guidance is not effectively rolled out among prosecutors and officers, they should respond accordingly.

I think the current situation is a fundamental misunderstanding by the police, who are trying to do the right thing—get a prosecution—by trying to prevent victims’ counselling notes or victims being seen to be coached in any way before the trial, so that that cannot be used against them and unravel the case. The Minister is aware that that is not the case; people are able to access such provision. Former Secretaries of State and the CPS have confirmed to me that victims can access pre-trial therapy, but unless it is on the face of the Bill and in the victims code that that is their right, the myth perpetuates and it is having a very damaging effect on victims.

Anna McMorrin (Labour, Cardiff North)

I support and endorse much of what my hon. Friend has stated on access to mental health services. I speak to many victims and survivors each week who are so traumatised by the current process, given the state that the justice system is in and the delays that they are facing—week upon week, month upon month, year upon year, waiting for their day in court, but with no access to support, going through the trauma day after day after day. I add my support to the essence of the points made by my hon. Friend.

Janet Daby (Labour, Lewisham East)

I, too, endorse the proposals brought forward by my hon. Friend the Member for Rotherham. In 2021, the former Victims’ Commissioner stated that 43% of rape victims pulled out of cases. I am sure that my hon. Friend agrees that trials can be especially difficult for victims, and that therapy guidance for victims pre-trial must be of a high standard and advertised to victims if the Government are to tackle worrying attrition rates in rape cases. I look forward to the Minister’s response.

Edward Argar (Conservative, Charnwood)

Amendment 53 would place in the victims code a requirement to inform victims of their right to access pre-trial therapy, and require the CPS to annually review the implementation of its pre-trial therapy guidance. I am grateful to the hon. Member for Rotherham for provoking this debate by tabling the amendment.

It is vital that victims get the support they need to cope and recover from the impact of crime, and pre-trial therapy is a hugely important part of that. The hon. Member for Lewisham East commented on the number of complainants and victims who withdraw from a case—the technical phrase is victim attrition; it is not the best phrase in the world—or do not see it through. A variety of reasons and a range of factors sit behind that. Lack of therapeutic support may not be the only one, but it is undoubtedly one of them. I am aware of instances where victims have mistakenly been advised not to seek the therapeutic support they need and to which they are entitled while they are involved in a criminal justice process. That should not happen, and I am again grateful to the hon. Member for Rotherham for raising that.

The first part of the amendment would require the victims code to include a specific requirement on all criminal justice agencies to inform victims of a right to pre-trial therapy. I hope I can reassure the hon. Lady to a degree that there are already many provisions in the Bill and, indeed, beyond it to make victims aware of how they can access pre-trial therapy. What came through in her remarks is that the challenge is not the obligations in the Bill or other legislation, but how they are operationalised and pull through into the experiences people have when interacting with the system.

The Bill already includes the code principle that victims should be able to access services that support them, including specialist services. The code itself includes the detail that those services can include pre-trial therapy and counselling, and we are introducing a new duty in the Bill on certain criminal justice agencies, including the police and the CPS, to raise awareness of the code and the rights within it. None the less, I am open to considering how we can make information relating to pre-trial therapy clearer in the new victims code, as it is critical that practitioners do not, even inadvertently, deter victims from seeking the support they need.

As hon. Members will be aware, we have committed to consult on an updated victims code after the passage of the Bill, and as I have said on previous occasions, I am happy to work with the hon. Member for Rotherham and others on the Committee on the new code. We have put out an indicative draft, which is almost a pre-consultation consultation, but that allows the flexibility for hon. Members and others to reflect back their thoughts on it.

Jess Phillips (Labour, Birmingham, Yardley)

As a point that may be interesting as we try to get this right established is that when I ran a rape crisis counselling service, this was not particularly an issue. Something has happened—something chilling—in the last eight years that means it is now a pressing issue. It was never the case, and rape crisis counsellors would always just make very sparing notes. Something has gone wrong, and in trying to move forward we should do a piece of work on where it started to go wrong.

Edward Argar (Conservative, Charnwood)

The hon. Lady brings to the House and this Committee a huge amount of experience from having worked in this sector and seen changes to it, and an interest that she has maintained since being elected to the House—at the same time as I was—and through her shadow ministerial roles. She is right; it is important that, if things have changed, we seek to understand the genesis of and the reasons for that change, and how to address it.

Oliver Heald (Conservative, North East Hertfordshire)

The point being made about delay is important. The pandemic was of course a very difficult period for the courts. Is the Minister able to give us any reassurance that the courts will be able to hear these cases more quickly? I suspect one of the reasons for this situation is that, if there is a very long period between the incident and the time of trial and there are counselling notes over an extended period, there is a temptation to see if there is an element of coaching—the hon. Member for Rotherham made that point—or even inconsistent statements, as a period of time has lapsed.

Edward Argar (Conservative, Charnwood)

My right hon. and learned Friend is right to highlight the importance of this point. On the big picture of court backlogs, it is important to remember that 90% of cases are dealt with in magistrates courts swiftly. It is the serious cases, such as those we are discussing, that are sent to the Crown court, and that is where we do see delays. There has been investment in Nightingale courtrooms—a new sort of super-court, if I can put it that way—just up the road from my constituency, in Loughborough. We are implementing a range of measures to tackle the backlog. He is absolutely right that the timeliness of a case being heard is a key factor in a victim sticking with the process and being able to give their best evidence. He is also right that the longer the delay, the greater the temptation to seek more “evidence”, more documents, over that period. Timeliness is hugely important.

We will also continue to take action to ensure that victims are not put off from seeking support due to fear that their therapy notes may be unnecessarily accessed as part of a criminal investigation, including through the proposed Government amendment that was alluded to, which will place a duty on police to request third-party materials that may include pre-trial therapy notes only when necessary and proportionate to the investigation.

Sarah Champion (Labour, Rotherham)

I want to explore the Minister’s phrase about victims giving their “best evidence” in court. I have tried to get to the bottom of what is going on in the minds of the police. I think they see victims of crime as witnesses, rather than victims in their own right. They are trying to protect the evidence, effectively, to get the conviction that they want. The police need to understand that a well-supported victim is able to give the best evidence, because they have confidence and clarity of mind, and the support of knowing that there is someone there who has got their back. The reason I am arguing for a provision in the Bill—perhaps under an expansion of what specialist services means; I am happy if it is in the guidance—is to make the police aware that there is no chilling effect from a victim having pre-trial therapy.

Edward Argar (Conservative, Charnwood)

The hon. Lady makes an important point. I think progress is being made. In saying that, I point to, for example, the work being done through Operation Soteria. I pay tribute to the work of Chief Constable Sarah Crew and her officers in Avon and Somerset, and there are others working on these issues around the country, trying to change that understanding. There is of course more to do, which is why the hon. Lady has brought forward the amendment, but I see some encouraging signs, particularly in the work that Sarah has been leading.

The second part of the amendment would place a requirement on the Crown Prosecution Service to annually review the implementation of pre-trial therapy guidance. I reassure the hon. Lady that the Crown Prosecution Service already has a robust compliance and assurance regime across all its areas, which includes specific questions on consideration of the privacy rights of victims. The CPS is also a key part of Operation Soteria. Next month, the CPS will relaunch its individual quality assessment guidance, which is its assurance tool to make sure it is delivering high-quality casework. That will include additional information on consideration of a victim’s privacy rights during an investigation, which I hope will help bring consistency across the CPS.

I urge the hon. Lady not to press the amendment to a Division, as I do not believe that including this measure in the Bill is necessarily the best approach. As I have said a number of times, I am happy to work with her in respect of the code, the consultation and how we might draw this out a bit more clearly, but also on an operational basis more broadly. I suspect that we may be spending a lot of time together over the summer and coming months, given the number of commitments I have made to work with her. There may be ways that we can also work with colleagues at the Home Office, the police and others to make sure that what is already there is fully understood and operationalised.

Sarah Champion (Labour, Rotherham)

Given those assurances, I will withdraw the amendment. I agree with the Minister that it is about the first or second community officer someone speaks to—that seems to be where the misunderstanding is, so we have to find a way to filter the message down down. I beg to ask leave to withdraw the amendment.

Anna McMorrin (Labour, Cardiff North)

I beg to move amendment 64, in clause 2, page 2, line 25, at end insert—

“(3A) The victims’ code must provide that victims must be informed of their rights under section 63 (Special measures in family proceedings: victims of domestic abuse) of the Domestic Abuse Act 2021.”

I am incredibly grateful to be here today to discuss what I believe is a national scandal: what is going on in family courts across the country. Before speaking to the amendment, I want to set out the context. Cases of domestic abuse, rape and child sexual abuse are still routinely dismissed or minimised—so much so that support services are now dissuading victims from disclosing abuse or child sexual abuse for fear of accusations of parental alienation, which will result in children being removed from a safe parent.

What is clear is that family courts are continuing to breed a culture that promotes contact with those who have been accused of abuse. Survivors of domestic or coercive abuse are facing counter-allegations of parental alienation as a stock response to their own abuse allegations, which is shocking. Courts have continued to instruct unregulated experts who are connected with the parental alienation lobby and who are known for dismissing domestic abuse victims. As a result, unsafe decisions are being made, with sometimes catastrophic consequences for child contact. We are now hearing of more and more cases of protective parents—most commonly the mother—losing all access to their children, who are instead placed with the abusive parent. Just last week at the UN Human Rights Council, Reem Alsalem, the UN special rapporteur on violence against women and girls, said:

“The tendency of family courts to dismiss the history of domestic violence and abuse in custody cases, especially where mothers and/or children have brought forward credible allegations of domestic abuse, including coercive control, physical or sexual abuse, is unacceptable.”

The Government’s harm panel report in 2020 was meant to address many of these issues, but progress has been slow. It is three years this week since that report was published, and the situation is now critical. Many vulnerable victims and children are being dragged by their perpetrator through the family courts and a system that has no understanding of the abuse that a victim and their children have faced and continue to face.

Ellie Reeves (Labour, Lewisham West and Penge)

My hon. Friend is making a really powerful speech. Does she agree that many of us have seen cases in our surgeries where mothers who have escaped domestic abuse tell us that they have been re-traumatised by the family courts, that abusive ex-partners often use the process in the family courts as a further form of abuse and control, and that the children are weaponised?

Anna McMorrin (Labour, Cardiff North)

I absolutely agree, and that gets to the core of the point I am making. Domestic abuse is the central issue in private law children’s proceedings in family courts, and evidence shows that allegations of domestic abuse are present in at least half of all such proceedings. A study by the Children and Family Court Advisory and Support Service published in 2021 found domestic abuse allegations in 62% of cases and that special measures in those cases were not being upheld.

Earlier this week, I met Dr Charlotte Proudman, a barrister who specialises in family law at Goldsmith Chambers. She has worked with many survivors and victims of domestic abuse, taking their cases to appeal and being successful when she does so, which shows that there is a problem. Her dedication to those mothers has brought hope to many women and survivors of domestic abuse, but it should not take going to appeal or having a barrister take a case to appeal, or overturning those cases, to expose the problems in the family courts.

The rights of victims of domestic abuse under section 63 of the Domestic Abuse Act 2021 are not implemented consistently or, even worse, they are not informed of those rights at any point in the process. Many of the survivors report suffering, revictimisation and retraumatisation caused by the family justice system. It is clear that the special measures introduced in the 2021 Act have made no difference whatsoever to victims’ experiences on the ground. There is an opportunity in this Bill to change that and to strengthen the victims code to place a duty on agencies to inform domestic abuse survivors of their rights under section 63, “Special measures in family proceedings: victims of domestic abuse” of the 2021 Act. I hope the Minister agrees that we should put this in the code to overturn what is happening now.

Sarah Champion (Labour, Rotherham)

Does my hon. Friend agree that the nub of the problem is the total lack of transparency—I would go so far as to say the secrecy—around family courts? We are unable to do our job of scrutinising whether rights are offered or special measures are given, so it is only when an acute case gets into the public domain that we find out about these failings, so I support her amendment.

Anna McMorrin (Labour, Cardiff North)

That is absolutely part of the problem: we cannot see what is going on here, and that is why it is important that we are here discussing this issue. This is a vital debate, and I know many survivors and victims will be looking on keenly at our debate and how the Minister responds. They will take hope from the fact that we can do something about this absolute tragedy and travesty happening in our family court system to survivors and children.

Provision for special measures in family proceedings is made in part 3A of the Family Procedure Rules 2010, supported by practice direction 3AA. Those rules provide that victims of domestic abuse and other parties or witnesses are eligible for special measures in their proceedings if the court is satisfied that the quality of their evidence or their ability to participate in the proceedings is likely to be diminished due to their vulnerability. The court needs to consider a wide range of matters to assess whether a victim is vulnerable before determining whether any special measures are necessary to assist them.

The Family Procedure Rules 2010 state there is a duty on the court to identify whether a party is vulnerable by virtue of being a complainant or victim and if so, what participation directions they need in order to ensure they can effectively participate in proceedings and give their best evidence. The Domestic Abuse Act 2021 assists by making it clear—in statute, which is important—that that is a requirement in the family courts. If the court fails to address the issue of special measures, the court has failed in its duties and the judgment is likely to be successfully appealed. It is a requirement under the rules to hold a ground rules hearing in each case to determine what special measures are required. That is simply not happening in family courts at all.

Let me illustrate that by talking about appeals that have been won and judgments that have been successfully overturned. One involved a rape complainant who had no special measures in a fact-finding hearing. She was looking directly at her alleged rapist during the hearing. At the end of giving evidence, she said that she could not breathe. She was taken to hospital and kept there overnight. The next day, she listened from her hospital bed as her alleged rapist gave evidence. The appeal was allowed, like many others, because judges are failing to comply with the mandatory duty that exists under section 63, part 3A and PD3AA, which ensure that a party who is vulnerable has participatory directions when required. That judgment was overturned at appeal.

In another instance, findings of rape had already been made. At a further hearing to decide on contact arrangements, there were no special measures, which meant that the mother could see the father who had raped her. The judge encouraged the mother to agree contact arrangements directly with the father—her proven rapist. She described being emotionally distressed. Imagine what that does to somebody. It is clear that family courts are perpetuating that distress, and harming victims in the process. During a different appeal at a final hearing, the judge had no regard to the mother’s allegation of rape. She had no special measures once again, despite a women’s charity contacting the court to arrange special measures on her behalf, and the court confirming the same. She was completely retraumatised as a result of there being absolutely no special measures in place, and the blatant disregard of her rights.

As legislators in this place, we can stop that. I think that we have a duty to do so. I hope that the Minister is listening. The Ministry of Justice expert panel on harm report found serious structural issues in the way that domestic abuse allegations were handled and risk and potential harm to children were assessed, and that survivors themselves were retraumatised by the court process. Three years ago, when the report was published, the now Justice Secretary reflected that it had found

“many hard truths about long-standing failings in the family justice system, especially in protecting the survivors of abuse and their children from harm.”—[Official Report, 25 June 2020; Vol. 677, c. 57WS.]

I therefore hope we can count on the Minister today to support my amendment to address these issues. The report, alongside the Domestic Abuse Commissioner’s direct engagement with survivors, determined that problems in the family court are the single most common issue that survivors raise. It is being used by abusers to perpetuate a vicious cycle of abuse.

The first key issue found in the Domestic Abuse Commissioner’s report was a culture of disbelief of survivors who are raising issues of domestic abuse, and a lack of understanding; minimisation of domestic abuse by the courts; and concerns from survivors and their advisers that raising domestic abuse risks the use of parental alienation narratives as a counterclaim by parties against whom domestic abuse has been alleged, leading to a more negative outcome for survivors and children.

The second key issue was the pro-contact culture. Evidence to the harm panel suggested that the presumption of contact is rarely disapplied, and domestic abuse allegations and the potential trauma and emotional impact on the child of being forced to have contact with an abusive parent, sometimes against their will—in fact, quite often against their will—is not sufficiently taken into account. Another issue was the retraumatising nature of family proceedings, due to the culture of disbelief in the courts, the adversarial nature of proceedings, the lack of access to special measures, the lack of specialist court support, such as IDVAs, and repeated abusive applications to the court.

The report refers to the inappropriate use of mediation or other out-of-court resolution, which is not appropriate for domestic abuse survivors. There is also the silo working between the agencies, with a complete lack of joining up and communication between the criminal justice system, child safeguarding and private law family systems, with inconsistencies in how those alleging domestic abuse are treated in each system.

There is the under-resourcing of the family justice system and the lack of availability of legal aid, both of which are a major impediment to effective implementation, leading to issues that include delays caused by listing pressures and the court therefore being unable to dedicate proper time to these matters. Then there are the additional barriers to justice in the family courts for survivors with protected characteristics—particularly ethnic minority survivors, LGBTQ+ survivors, disabled survivors, and survivors with migrant status.

However, that report, which raises these critical issues and paints a true picture of how devastating the family court process is for survivors and their children, was three years ago.

Jess Phillips (Labour, Birmingham, Yardley)

To pinpoint the devastation so that we can get the point across, the harm panel review largely came out of a report written by Women’s Aid, which showed that, over a 10-year period, the murders of 19 children had followed family court decisions to place them with an abusive father.

Anna McMorrin (Labour, Cardiff North)

I thank my hon. Friend for making that point. Evidence from Women’s Aid still shows that survivors are disbelieved. Children have continued to be forced into unsafe contact arrangements with abusive parents, and perpetrators have continued to use child arrangement proceedings as a form of post-separation abuse. It is vital that the right support is signposted and that survivors are able to access that support. Parental alienation allegations in the family courts mean that many survivors of domestic abuse and coercive control are themselves made out to be the perpetrator. That has to stop.

Sarah Champion (Labour, Rotherham)

My hon. Friend the Member for Chesterfield raised a case where social services had parental responsibility for a baby whose parents were horrifically abusing it. The judge in the family court overruled the recommendation of the social services team to have a six-month integration period. The baby was put back with the family within six weeks, and it was dead in a couple of days. In his reply, will the Minister talk about access to the victims code for someone who is not themselves a victim but for someone with responsibility for a child?

Julie Elliott (Labour, Sunderland Central)

I remind Members to stick to the wording of the amendment.

Anna McMorrin (Labour, Cardiff North)

My hon. Friend makes an excellent point. It is really important that all those wrapped up in the system understand their rights and that we strengthen the Bill with this amendment, so that survivors, victims and guardians get the support they need.

The United Nations recently published the report of the special rapporteur on violence against women and girls, its causes and consequences. The report addresses the link between custody cases, violence against women and violence against children, with a focus on the abuse of the term “parental alienation” and similar pseudo-concepts. Evidence showed a tendency to dismiss the history of domestic violence and abuse in custody cases. That extends to cases where mothers or children themselves have brought forward credible allegations of physical or sexual abuse.

The report also found that family courts had tended to judge such allegations as deliberate efforts by mothers to manipulate their children and separate them from their fathers. That supposed effort by a parent alleging abuse is often termed “parental alienation”. Research and submissions received by the UN, however, demonstrated that the perpetrators of domestic violence misused family law proceedings to continue to perpetrate violence against their victims, resulting in secondary traumatisation, which then goes on and on and on. Parental alienation is used deliberately as a tactic.

One study cited in the report found that parental alienation was mentioned in all 20 cases studied in the context of coercive control and child sexual abuse. Even when it was not explicitly used, the underlying ideas were still present. The use of parental alienation is highly gendered and frequently used against mothers. Common to the gendered use of parental alienation is the depiction of mothers as vengeful and delusional by their partners, courts and expert witnesses. Mothers who oppose or seek to restrict contact, or who raise concerns, are widely regarded by evaluators as obstructive and malicious, reflecting the pervasive pattern of blaming the mother.

Julie Elliott (Labour, Sunderland Central)

The hon. Member is making a speech with some harrowing detail. However, I would draw her attention to what the amendment says. The hon. Member has to relate what she is saying to the amendment.

Anna McMorrin (Labour, Cardiff North)

The reason I am illustrating this point is that it is relevant in setting out the context of why we need the amendment. It relates to getting special measures in a court case. Without access to special measures, all of the abuse is perpetuated, including through the parental alienation tactics that are currently being used.

The use of parental alienation becomes a self-fulfilling prophecy. As soon as parents are judged as being alienating, implacable or failing to listen, their action or inaction can be prejudiced. As a result, allegations of domestic violence remain sidelined as a one-off occurrence—they are not taken into account during proceedings. That reduces domestic violence to a minor conflict and stigmatises and pathologises women and children. How can that be best for the child?

I have spoken to countless women—all survivors of domestic abuse—who have been retraumatised by the family courts. All their cases read the same: the mother is criminalised, the children are ignored and the father is excused. One mother told me about her harrowing experiences—she is now being treated for post-traumatic stress disorder. The daughter disclosed that her father sexually abused her and told the guardian assigned to the case that she did not want to see him. The guardian dismissed the claim, and instead a read a book to the daughter that stated, “Mummy made it all up. Daddy hadn’t done anything wrong.” That same guardian said that she would only support the mother’s claim for full custody if the mother positively encouraged her daughter to have a relationship with her father. In the mother’s own words:

“My daughter was not heard, and not listened to. We have been forced through more trauma and we don’t know what the future might hold.”

The same practice was also cited by the UN report. Women are being advised by their legal representatives not to raise allegations of domestic violence as it would work against them.

Research and submissions from the UK demonstrated that women experience considerable pressure from courts and their lawyers to agree to contact arrangements or to attend mediation, in some cases without any access to special measures, any assessment of child welfare concerns or any attempt to obtain the views of the children. Although the mother I mentioned now suffers with PTSD and still fears for her safety, she would be considered lucky by some mothers because she remained the primary caregiver of her daughter. Some mothers can do absolutely nothing other than wait until their children are 18 before they can even see them again. It is truly heart-breaking. Imagine a victim of domestic abuse counting down the days until their 10-year-old turns 18.

One of the most concerning things I have heard, having spoken with over 50 mothers recently, is that family court proceedings can take precedence over criminal investigations. One mother wrote to me, saying that she had fled her abuser after finding indecent images of children on his phone. A criminal investigation was taking place during the custody battle over their two small children, and the judge in the family court chose not to take it into consideration. Those children were then placed in the full-time care of their father, who was being investigated for eliciting child pornography. I do not know whether there is anyone here who is not sick to their stomach at what is going on.

The UN report confirmed the accounts of the mothers I have spoken to. It found that when custody decisions are made in favour of the parent who claims to be alienated without sufficiently considering the views of the child, the child’s resilience is undermined and the child continues to be exposed to lasting harm, and that there can never be a stable and safe bond with the non-abusive primary caretaker. That is a tragedy that one mother I spoke to is all too familiar with. She now has very limited contact with her two young girls because they were moved to live with their father against their wishes.

Oliver Heald (Conservative, North East Hertfordshire)

Is the amendment not supposed to be about providing victims with information about their rights? The hon. Lady seems to be criticising the decisions of judges in cases that they have heard. It would be helpful to know why she feels that special measures would help in these situations, and what sort. Is she talking about screens? What exactly is she asking for?

Julie Elliott (Labour, Sunderland Central)

Order. I have given the hon. Lady a lot of leeway, but in her concluding remarks she really needs to focus on the amendment.

Anna McMorrin (Labour, Cardiff North)

Thank you, Ms Elliott—I appreciate that. In response to the right hon. and learned Gentleman, I have one last example to illustrate why these special measures—

Oliver Heald (Conservative, North East Hertfordshire)

Which ones? Screens?

Anna McMorrin (Labour, Cardiff North)

A special measure could be anything; it could be a screen. It is about understanding and access to victim support. It is anything that will help a survivor of domestic or coercive abuse to understand the reason why the perpetrator is dragging them back to court, time and time again.

Oliver Heald (Conservative, North East Hertfordshire)

I was the Minister when we discussed bringing in special measures. We were looking to make the experience a better one for these witnesses, with screens and elements of that sort. Is the hon. Lady suggesting a particular special measure? What is it that she wants?

Anna McMorrin (Labour, Cardiff North)

The amendment would ensure that those in family courts, and all those agencies, have a duty to signpost victims to support and special measures, so that everybody around family courts should be aware of what is happening and of the abuse that is being perpetuated. The special measures outlined in the Domestic Abuse Act 2021 must be accessed: that is a duty on family courts, but it is just not happening. The amendment would mean that, under the victims code, agencies must ensure that those special measures are introduced.

You have been very good, Ms Elliott, in allowing me to set out the context—I have talked about parental alienation and given examples of horrific abuse—but very little has been done in this House to set out the problems in family courts. It is absolutely essential to build that case and show what is happening to the thousands of women and their families who are the victims of such abuse. As we have heard, family courts operate behind closed doors. There is very little resource, and very little is happening to bring together the agencies and court processes and ensure that special measures are in place.

Siobhan Baillie (Conservative, Stroud)

Does the hon. Lady recognise that Sir Andrew McFarlane, the Head of Family Justice, is already trying to open up family courts and is doing an awful lot on transparency? I think quite a lot of positives will come out of that.

Anna McMorrin (Labour, Cardiff North)

An awful lot of organisations and people working in this area, including the Head of Family Justice, are bringing to light what is happening, so I absolutely agree with the hon. Lady.

Jess Phillips (Labour, Birmingham, Yardley)

On the point about exactly how we will ensure victims are protected within the family court system, I am afraid to say that one of the issues we have faced in the past three years is that when McFarlane says something, the Government say, “No, it’s McFarlane’s responsibility,” then McFarlane says, “It’s the Government’s responsibility,” and on we go. Does my hon. Friend agree that the amendment is about ensuring that some action is taken in this building?

Anna McMorrin (Labour, Cardiff North)

My hon. Friend is absolutely right. We need to make sure that something is happening. That is why this amendment and the debate around it are so vital. The amendment will not solve everything in family courts—it is the tip of the iceberg—but we need to make sure that at the very least we have something in this Victims and Prisoners Bill to safeguard the mothers and children who are subjected to continued allegations and abuse through the family court system. That is not for want of trying by the very many organisations that are working hard.

To illustrate why we tabled the amendment, I will quote from a message that was sent to a mother I spoke to. Her son had been placed with an abusive father. He said:

“Mum…Dad bent my fingers back, hit me and pushed me on the floor. He won’t even let me eat lunch today.”

She said to call her, and he said:

“I can’t. I’m in the car and he will hit me if I call you. I have a big purple bruise on my knee.”

Now more than ever, survivors of abuse and their children need our protection and support, and this amendment is the necessary first step in ensuring we do that.

Julie Elliott (Labour, Sunderland Central)

I call Tonia Antoniazzi.

Tonia Antoniazzi (Labour, Gower)

I will withdraw from speaking, because I realise that time is pressing on.

Edward Argar (Conservative, Charnwood)

Amendment 64 would require the victims code to state that victims must be informed of their rights to access special measures in the family court. We agree that all participants in court proceedings, including in the family court, should be able to give evidence to the best of their ability, and I appreciate that the shadow Minister cited a number of harrowing cases and highlighted some broader issues. If I may, I will confine myself rather more narrowly to the scope of the amendment. I will also highlight that I would be very wary of trespassing into territory that would see me commenting on what is rightly subject to judicial discretion and the decisions of individual judges.

We already have a number of measures in place to support participants in the family court whose ability to give evidence is impacted, as the shadow Minister set out, by the trauma and retraumatisation of having experienced domestic abuse and then having to give evidence. Examples of those special measures in family proceedings include giving evidence behind a protective screen or via video link.

In section 63 of our landmark Domestic Abuse Act 2021, on which there was a large amount of cross-party co-operation—I am looking at the shadow Home Office Minister, the hon. Member for Birmingham, Yardley—we have strengthened eligibility for special measures for victims of domestic abuse in the family courts. I gently disagree with the hon. Member for Cardiff North when she says that it has made no difference. As a result, the existing Family Procedure Rules automatically deem victims of domestic abuse as vulnerable for the purposes of considering whether a participation direction for special measures should be made. That provision came into effect on 1 October 2021. However, the decision is quite rightly a matter for the presiding judge in the case.

As the hon. Member for Cardiff North highlighted, what the amendment addresses is raising awareness of rights—not the decision made by the judge, but awareness that the rights exist and that an application is possible. I agree that it is important not only that this provision exists, but that participants in the family court are made aware of it. However, I stress that the victims code and the provisions in part 1 of the Bill are intended to set out the minimum expectations for victims navigating criminal justice processes, rather than other proceedings or settings such as the family court. It is important to highlight that distinction.

We are, however, committed to ensuring that participants in family proceedings are aware of the role of special measures and of their entitlement to be considered for them. Following the implementation of the provision in the Domestic Abuse Act 2021, the Ministry of Justice and His Majesty’s Courts and Tribunals Service have been monitoring the data on special measures requests using the online application service. We have been assessing what more could be done to make parties aware of their rights with regard to the provision of special measures.

As a result of the changes that have been made, guidance has been developed in collaboration with the Family Justice Council, which provides information on the support and special measures available at local courts. This information is now set out with notices of hearing in all family cases.

I hope that what I have said goes some way towards reassuring the Committee that we are taking steps to make sure that victims of domestic abuse are aware of the special measures that they can access in the family courts. We are consulting on the victims code; I say to the Committee that that, rather than the Bill, would be the right place for consideration of such measures. Placing such measures in primary legislation would add rigidity to what should be a flexible process to update the code and ensure that the rights enshrined within it keep pace. On that basis, I encourage the shadow Minister not to press amendment 64 to a Division.

Anna McMorrin (Labour, Cardiff North)

I understand what the Minister says, and I appreciate his reflections, but I have to point out the number and the intensity of issues that I have raised and the amount of concerning evidence from the women I have spoken to. The amendment would have an impact on real cases. It would go some way towards helping victims to understand that they can get access to special measures in court. I have given illustrations from cases in which rape victims were not able to have a screen and were forced to speak to the perpetrator. They need to feel that they are empowered, that they are survivors and that they have the ability to ask for those special measures.

Amendment 64 would go a long way towards ensuring that things start to change—that the culture starts to change—in the family courts. That is why I would like to press it to a vote.

Edward Argar (Conservative, Charnwood)

I beg to move amendment 27, in clause 2, page 3, line 15, leave out

“function of a relevant prosecutor”

and insert “prosecution function”.

This amendment and Amendment 28 substitute a reference to persons exercising a prosecution function for the defined term “relevant prosecutor”. The victims’ code may not make provision requiring anything to be done by such persons.

Julie Elliott (Labour, Sunderland Central)

With this it will be convenient to discuss the following:

Government amendment 28.

Clause stand part.

Edward Argar (Conservative, Charnwood)

Amendments 27 and 28 are minor technical amendments that have been tabled to better meet our intention to prevent the victims code from interfering with independent prosecutorial decision making. Clause 2 sets out that the victims code cannot place requirements on relevant prosecutors in relation to their prosecutorial discretion. This is an important safeguard, which reflects our constitutional arrangements, and allows the code to set expectations in relation to service provider procedures and how they should treat victims, but not to interfere with prosecutorial discretion to make decisions in particular cases.

The Bill currently refers to a relevant prosecutor, which is defined under section 29 of the Criminal Justice Act 2003, and includes service providers such as the police and the Crown Prosecution Service. However, some other service providers under the current code also have a prosecutorial function and are not covered by the existing list, including bodies such as the Health and Safety Executive and the Competition and Markets Authority. These service providers have functions in relation to the investigation or prosecution of specific types of offences or offences committed in certain circumstances. To ensure all service providers are covered now and in the future, the amendment sets out that the code cannot interfere with prosecutorial discretion, regardless of which prosecutor is involved.

Maria Eagle (Labour, Garston and Halewood)

The Minister will be aware that there have been controversies surrounding private prosecutions—the Horizon scandal springs to mind—but that there are also other private prosecutors who in individual cases might decide to take prosecutions. Will these amendments do enough to cover all of them?

Edward Argar (Conservative, Charnwood)

My understanding is that they will, but will the right hon. Lady allow me to confirm that? If at any point I have inadvertently misled the Committee, I will make a correction in the usual way.

Clause 2 provides the legal framework for the victims code and places an obligation on the Secretary of State to issue a code of practice setting out the services to be provided to victims by different parts of the criminal justice system. It also sets out the overarching principles that the victims code must reflect. These are the principles that victims should: be provided with information to help them understand the criminal justice process; be able to access services which support them, including specialist services; have the opportunity to make their views heard; and be able to challenge decisions that directly affect them. We know that those principles are important for victims, and our consultation showed us that most respondents believe them to be the right ones to focus on.

Placing those overarching principles in legislation will send a clear signal about what victims can and should expect from agencies within the criminal justice system. This will help to future-proof the code and ensure that it continues to capture the key services that victims can expect, while still allowing a degree of flexibility in the code itself. We have retained the more detailed victims’ entitlements in the code, as this offers a more flexible way to ensure that they can be kept up to date, rather than by placing them in primary legislation on the face of the Bill. Agencies are already expected to deliver the entitlements in the code and they will be required to justify any departure from it if challenged by victims or by the courts.

To safeguard the topics that the code should cover, the clause allows for regulations to be made about the code. We will use the 12 key entitlements contained in the current code to create a framework for the new code and regulations. This will enhance parliamentary oversight of the code by setting the structure out in secondary legislation, and will allow more flexibility than primary legislation to make any necessary changes in the future if the needs of victims require changes in policies or operational practices. The power to make regulations has appropriate safeguards set out in the clause, in that regulations can only be made using this power if the Secretary of State is satisfied that they will not result in significant weakening of the code in terms of the quality, extent or reach of services provided.

Rather than specifying the details of particular entitlements for particular victims, the clause allows the code flexibility to make different provision for different groups of victims or for different service providers. That means they can be tailored appropriately, such as to provide for the police to give certain information more quickly to vulnerable or intimidated victims. We have published a draft of the updated victims code as a starting point for engagement, and will consult on an updated victims code after the passage of the Bill, so that it can reflect issues raised during parliamentary consideration.

Finally, the clause makes it clear that the code relates to services for victims and cannot be used to interfere with judicial or prosecutorial decision making. That will protect the independence of the judiciary, Crown Prosecution Service and other prosecutors in relation to the decisions they make in individual cases. I commend the clause to the Committee.

Clause 3 - Preparing and issuing the victims’ code

Anna McMorrin (Labour, Cardiff North)

I beg to move amendment 11, in clause 3, page 3, line 29, at end insert

“and the Commissioner for Victims and Witnesses.”.

This amendment would require the Secretary of State to consult the Commissioner for Victims and Witnesses when preparing a draft of the victims’ code.

Julie Elliott (Labour, Sunderland Central)

With this it will be convenient to discuss the following:

Clause 3 stand part.

Amendment 12, in clause 4, page 4, line 24, after “Attorney General” insert

“and the Commissioner for Victims and Witnesses”.

This amendment would require the Secretary of State to consult the Commissioner for Victims and Witnesses when revising the victims’ code.

Clause 4 stand part.

Anna McMorrin (Labour, Cardiff North)

Amendments 11 and 12 address the same issue. Amendment 11 falls under clause 3 concerning the drafting of the victims code, and amendment 12 falls under clause 4, which concerns its revision. Clause 3 outlines that it is the responsibility of the Secretary of State to prepare the draft code and, in doing so, must consult the Attorney General. Amendment 11 would place a duty on the Justice Secretary also to consult the Victims’ Commissioner. Amendment 12 would place a duty on the Justice Secretary to consult the Victims’ Commissioner on any future revision of the code. These are the first of several amendments I have tabled to strengthen the powers and authority of the Victims’ Commissioner.

The Victims’ Commissioner is a public office established by Parliament in the Domestic Violence, Crime and Victims Act 2004 to encourage good practice in the treatment of victims and witnesses in England and Wales. It is independent of Government and works to raise awareness of issues faced by victims, conduct research, promote good practice and hold agencies to account on the treatment of victims. I pay tribute to Dame Vera Baird, the former Victims’ Commissioner, who resigned in September last year after three years in post. Dame Vera was integral to shining a spotlight on the harmfully low number of prosecutions, and she secured safeguards against excessive requests for victims’ mobile phone data in rape investigations. If the Government accept both my amendments, they would go a long way towards demonstrating that they understand the value and authority of the Victims’ Commissioner’s office by ensuring it is integral when looking at the revised victims code.

During the evidence session last week, when asked if the Victims’ Commissioner should be consulted in the drafting and revision of the victims code, Dame Vera said,

“Yes, it is imperative... To be fair, the Government did consult us. It took about two years to get the victims code together. In fact, I am not sure if Mr Argar was not the Victims Minister when it started the first time around. It took a very long time... although I have to say we brought no change. There must be meaningful consultation, but the Victims’ Commissioner has to be in there.”

She went on to say,

“in all the provisions about drafting codes and making changes, where it says you should consult the Attorney General, you have to consult the Victims’ Commissioner as well. This is about victims.”––[Official Report, Victims and Prisoners Public Bill Committee, 20 June 2023; c. 28, Q63.]

The Victims’ Commissioner has a statutory duty to keep the code under review, but the Secretary of State for Justice is not obliged to consult the Victims’ Commissioner on revisions of the code. I am not sure how they are not mutually exclusive. The Victims’ Commissioner is established to be

“a promoter, an encourager, and a reviewer of operational practice, and is the only statutory public body with these overarching duties in relation to victims”.

The Victims’ Commissioner has the singular responsibility to introduce a degree of accountability to how agencies, including central Government, treat victims and witnesses. If victims are given their rightful recognition as participants in the system, their rights must be fully respected and delivered at each stage of the process. Currently, the Victims’ Commissioner has the widest remit of any commissioner but the most limited powers. The powers relating to the victims code should be strengthened, so that the Victims’ Commissioner is consulted alongside the Attorney General.

Amendments 11 and 12 would make it obligatory for the Secretary of State to consult the Victims’ Commissioner on the preparation and revision of the victims code, rather than having the commissioner make proposals. This would also form part of the functions of the Victims’ Commissioner under section 49 of the Domestic Violence, Crime and Victims Act 2004—promoting the interests of victims and witnesses and keeping the code under review. It would also ensure that there is accountability and compliance with the victims code, and that standards are maintained at all levels. I hope the Minister will consider agreeing to the amendments.

Edward Argar (Conservative, Charnwood)

I thank the shadow Minister for tabling amendments 11 and 12, which would place a statutory duty on the Secretary of State to consult the Victims’ Commissioner when preparing and revising the new victims code. The Victims’ Commissioner and their office are a vital and powerful voice for victims, and part of the commissioner’s statutory duty is to keep the operation of the code under review. In highlighting that, I will go a little further than the hon. Lady by paying tribute not only to Dame Vera Baird, but to Helen Newlove and Louise Casey. I think Louis Casey was the original Victims’ Commissioner, and Helen followed her in that role. In their different ways, all three have brought a huge focus and passion to the role, and I want to put on the record my gratitude to them all.

We have routinely engaged with the Victims’ Commissioner’s office on matters concerning the code since last September, and we will continue to do so when a new Victims’ Commissioner is appointed. As I highlighted in the previous sitting—I think it was after being prompted by a question from the shadow Minister, the hon. Member for Cardiff North—a recruitment process is under way, with the new Lord Chancellor taking a very close interest so that we get the right person into this vital post. I am keen to see it filled as swiftly as possible with someone of the calibre of the three individuals who have already held the post.

We recognise that it is essential that we consult experts, including the Victims’ Commissioner, when preparing or revising the code to ensure that it continues to reflect the needs of victims. The Bill already requires public consultation on the draft code under clause 3(4) and, naturally, the Department engages thoroughly with the Victims’ Commissioner and their office as part of that process, as we always have done in the past. Public consultation provides an opportunity for a wide range of relevant stakeholders, practitioners and victims to make representations to the Government. For that reason, we do not consider it necessary to formally list each relevant stakeholder in legislation, including the Victims’ Commissioner, as the amendments would do.

I do recognise—the shadow Minister, the hon. Member for Cardiff North, may have alluded to it—that one role is listed for consultation: the Attorney General. That consultation is required ahead of the public consultation on the code and is explicitly included to reflect the Attorney General’s shared responsibility for the delivery of the criminal justice system and for the impact of the code. As hon. Members will know, ministerial responsibilities across the criminal justice system involve the Lord Chancellor and Secretary of State for Justice, the Home Secretary and the Attorney General. By practice, the Secretary of State for Justice will consult the Home Secretary as part of the process of preparing, issuing and revising the code. The Home Secretary, as the other Minister with direct operational delivery responsibilities, is not explicitly referred to because the technical drafting convention is that different Secretaries of State are not named in legislation.

I hope that I have provided assurance that the Victims’ Commissioner and their office will continue to be engaged on matters concerning the code, and that the hon. Member for Cardiff North will find those assurances satisfactory.

Clause 3 sets out the procedure for preparing and issuing the victims code. It restates the provisions in chapter 1 of part 3 of the Domestic Violence, Crime and Victims Act 2004, and requires the Secretary of State to prepare a draft code, to consult the Attorney General and hold a public consultation on it—that is crucial—and to lay the new code before Parliament and bring the code into operation by way of regulations. Clause 3 will ensure that there is proper external and parliamentary scrutiny of the new victims code before it comes into effect, so that it reflects the needs and services required, and the expertise of a broad range of interested stakeholders.

Clause 4 sets out the procedure for amending the victims code. It includes the same requirements for consultation and parliamentary scrutiny that are in clause 3. However, it also allows for the Secretary of State to make minor amendments without the need for public consultation. We recognise that it is vital to safeguard the victims code, and to ensure that there is proper consultation and the involvement of expertise when revising any future victims code. That is why the clause ensures that changes cannot be made to the code without that oversight, and cannot be made in a way that could significantly impact the quality, extent or reach of services. However, it is important that we can make minor amendments, such as corrections or clarifications when new procedures come into force, without a full lengthy public consultation. Doing so is prevented within existing legislation for the code and restricts our ability to keep the code up to date. The clause will allow us to update the code more quickly when genuinely minor changes are needed.

Anna McMorrin (Labour, Cardiff North)

I thank the Minister for his response to these provisions. The Victims’ Commissioner has a statutory duty to keep the code under review. Because the Secretary of State, however, is not obliged to consult them, it is an area of the Bill that needs strengthening. The powers of the commissioner related to the victims code must be strengthened so that the Victims’ Commissioner is consulted alongside the Attorney General when the code is drafted and revised. That seems to me to be an essential part of the process to ensure that victims’ experiences are listened to and then represented in the drafting and revising of the code. That would also form part of the functions of the Victims’ Commissioner under section 49 of the Domestic Violence, Crime and Victims Act 2004—promoting the interests of victims and witnesses and keeping the code under review.

Importantly, the measures would also ensure accountability. The Minister alluded to that in terms of Parliament, but it is vital that the Commissioner is included formally within the process in the Bill. Although I will not press the amendment to a Division, I hope that as we move forward through the Bill we can look at how the role of the Victims’ Commissioner can be strengthened. I beg to ask leave to withdraw the amendment.

Clause 5 - Effect of non-compliance

Julie Elliott (Labour, Sunderland Central)

With this it will be convenient to discuss the following:

Amendment 47, in clause 6, page 4, line 37, leave out “take reasonable steps to”.

This amendment would place a duty on criminal justice bodies to promote awareness of the Victims Code, rather than only requiring them to ‘take reasonable steps’ to promote awareness.

Amendment 13, in clause 6, page 5, line 6, after “services” insert

“in accordance with the victims’ code”.

This amendment would clarify that criminal justice bodies must collect information about their provision of services for victims in accordance with the victims’ code.

Clause 6 stand part.

Clauses 7 to 9 stand part.

Edward Argar (Conservative, Charnwood)

Clause 5 makes it clear that failure to comply with the victims code does not in itself give rise to liability in criminal or civil proceedings, but it also makes it clear that the code is admissible in evidence in proceedings and that a court may take a failure to act in accordance with the code into account when determining a question in the proceedings. We think individual liability for non-compliance would be disproportionate, but the clause does not prevent non-compliance from being addressed, nor does it prevent victims from being able to make or escalate a complaint. Their being able to do so is vital to ensure that victims are being given the right standard of service.

The measures in the Bill are designed to enable new oversight of compliance with the victims code and to drive improvements in victims’ experiences when engaging with the criminal justice system. We will discuss those measures when we reach the relevant clauses, but we believe the framework is the right starting point to drive real change locally and at system level, so that victims are treated in the right way. It is essential that there are consequences for non-compliance, clear oversight structures and complaints processes for victims, and this is the first time that such a comprehensive legislative framework has been put in place. It is right that it is done at local and national level and that the Bill does not allow for litigation against individuals. The clause is necessary to set that out.

I will speak to the amendments when I sum up, when I will have heard what those who tabled them have had to say. I will now speak to the other clauses in the grouping.

Clause 6 puts two duties on criminal justice bodies, namely the police, the Crown Prosecution Service, His Majesty’s Courts and Tribunals Service, His Majesty’s Prison and Probation Service, and youth offending teams. First, it requires them to take reasonable steps to promote awareness of the victims code among service users, including victims or those supporting victims, and the public. That is essential because—Opposition Members remarked on this, I think—just 23% of victims and 22% of the public were aware of the code in 2019-20. That is clearly not good enough. We want victims to be clear about what they can and should expect from the criminal justice system and to feel empowered to ask for that when criminal justice bodies fall short.

Secondly, clause 6 requires criminal justice bodies to keep their compliance with the code under review. That will include collecting and sharing information, which will be set out in regulations. They will also be required to jointly review that information with police and crime commissioners and other criminal justice bodies in their local police area. Where issues are identified by police and crime commissioners or bodies, operational agencies can and should take action by using local forums to drive improvements.

Those measures are the heart of the Bill. As we have discussed in Committee, it is essential that we monitor code compliance. Victims do not always receive the level of service to which they are entitled. In 2019-20, 45% of victims felt that the police and other criminal justice agencies kept them informed, and only 18% of victims recall being offered the opportunity to make a victim personal statement. The duty will improve local information collection, allow for effective local solutions and help us track the performance of criminal justice bodies to pinpoint areas that need improvement.

To deliver consistency across England and Wales, we will use regulations to specify the necessary code compliance information to be collected, and issue guidance on how criminal justice bodies should carry out their duties. We are using regulations and guidance to enable more detail and flexibility to update the provisions than primary legislation would allow. It will be crucial the get the data requirements in the regulations right, and we are working with bodies subject to the duties and those who represent victims to develop them. By implementing standardised data collection and reporting practices, we can build a national picture of the delivery of victims code entitlements throughout the criminal justice system. Such a data-based approach has been used effectively by the criminal justice system delivery data dashboards to enable data-informed discussions and to feed into action plans at local level to drive change. Together, the duties will promote compliance with the victims code and therefore better outcomes for victims.

Clause 7 is a crucial part of the new framework for better local oversight of victims code compliance. It strengthens the role of police and crime commissioners and enables issues to be identified and escalated where necessary by requiring police and crime commissioners to review compliance information jointly with criminal justice bodies in their local area, and to share information and insights into local performance with the Secretary of State. Together with the new requirements in clause 6 for criminal justice bodies to share compliance information with police and crime commissioners, that measure addresses concerns we heard that police and crime commissioners did not have the mechanisms in place to deliver on their role to monitor local code compliance.

The Government recognise the vital role police and crime commissioners already play in bringing agencies together to oversee the code locally. Further empowering police and crime commissioners and harnessing their convening powers will lead to a more collaborative and effective approach to solving local issues. Where issues are identified by police and crime commissioners or bodies, operational agencies can and should take action, using local forums to drive improvements.

Jess Phillips (Labour, Birmingham, Yardley)

rose—

Sarah Champion (Labour, Rotherham)

rose—

Edward Argar (Conservative, Charnwood)

I will give way first to the hon. Member for Birmingham, Yardley.

Jess Phillips (Labour, Birmingham, Yardley)

I hear the good words in the Minister’s explanation, but I am still not entirely sure exactly what will happen. Are we going to get local forums to make it better if it is bad? That does not seem enough to me to ensure compliance or any change from the situation we have at the moment.

Edward Argar (Conservative, Charnwood)

I am grateful to the shadow Minister. I will come on to how this will work in practice, but I suspect hon. Members may wish to return to it in their contributions to their amendments. I give way to the hon. Member for Rotherham.

Sarah Champion (Labour, Rotherham)

What she said.

Edward Argar (Conservative, Charnwood)

I suspected that might be the case.

The requirement to share compliance information and to report to the Secretary of State on the joint review of this information will enable a clear national picture to be formed of how the criminal justice system is delivering for victims. It is important to remember that police and crime commissioners are directly elected and directly accountable to their local communities.

The requirement provides a means to escalate issues that cannot be solved locally and will enable Government to establish a new national governance system to pinpoint and intervene to address any systemic problems. The Victims’ Commissioner and inspectorates will be asked to participate in the new national governance system to ensure that victims’ needs and their perspectives are reflected. This will, of course, be covered in the relevant statutory guidance that will set out the operational detail across these clauses and the wider oversight framework.

Clauses 8 and 9 put two duties on the British Transport police and Ministry of Defence police respectively that mirror those placed on criminal justice bodies in clause 6. The duties are to promote awareness of the victims’ code and keep their compliance with the code under review. This ensures parity between local, national and non-territorial police forces. British Transport police meet victims of crime every day, including those mentioned by the hon. Member for Rotherham who are involved in child criminal exploitation, such as through county lines.

Instead of jointly reviewing information with police and crime commissioners, the British Transport police will be required to jointly review information with the British Transport police authority, which is the appropriate oversight body for them. Similarly, the Ministry of Defence police will do so with the Secretary of State, which in practice will mean that the Secretary of State for Defence is the appropriate oversight body for them. It is important that all police forces that have contact with victims, and therefore have responsibilities under the code, are responsible for promoting awareness of and complying with the code to help support victims. If I may, Ms Elliott, I will address amendments 47 and 13 and new clause 2 in my wind-up remarks. I commend clauses 6 to 9 to the Committee.

Sarah Champion (Labour, Rotherham)

I have tabled what I hope is a straightforward amendment that would place a stronger duty on criminal justice bodies to promote awareness of the victims code, rather than just asking them to take reasonable steps. Clause 6(1) states that,

“Each criminal justice body which provides services in a police area must…take reasonable steps to promote awareness of the victims’ code among users of those services and other members of the public”.

The amendment would remove the words “take reasonable steps” and make the clause stronger. For example, a reasonable step could be a poster in a police office reception, so that when asked about this during the compliance process, they could say, “Yes, we have taken a reasonable step. Everyone that comes into the police office can see that. It is a reasonable step.”

As other Members and I have already pointed out, compliance and awareness of the existing victims code is worryingly low. I look to the Minister to do something more robust to get that awareness into the public domain. Victim Support’s “Victim of the system” report found that as many as six in 10 victims do not receive their rights under the victims code; 20% of victims are not referred to support services, 46% do not receive a written acknowledgement of the crime, and 60% do not receive a needs assessment. The status quo is not working. For victims to access their rights, they must first be aware of them.

In March 2019, research conducted by the Independent Victims’ Commissioner for London found that no more than one in three participating victims had been told about the victims code and entitlements they had under the code not just when they reported a crime but at any stage in their engagement with the criminal justice system. That is a massively missed opportunity to improve victims’ experience.

I pay tribute to the Minister and his team when he was last in the role, because they did a great deal of work to make the victims code fit for purpose. They turned it into a useful document which had teeth and gave true benefits to the victims it sought to serve. However, unless the victims know about it, all that good work done by the Minister and his team falls into a filing cabinet somewhere. During her research, the Independent Victims’ Commissioner for London conducted focus groups that demonstrated that victims who knew about the code found it helpful and empowering; victims who had not been aware of the code were largely positive about the concept, and felt it would have been useful had they known about it.

Stronger wording is necessary in clause 6. During evidence, I asked Ruth Davison, the chief executive of Refuge, whether the wording “take reasonable steps” was enough, and she flat out said no. The day before that, I had met a number of users of her service, some of whom did not speak English as a first language. About 12 of them were sat round a room to meet MPs. I asked all of them whether they had heard of the victims code. Only one had, which is simply not good enough. They were people who were already engaged in the system and advocating for more rights for victims—in other words, they were an informed group of victims—and only one was aware of the code.

We cannot have weak wording and allow agencies to argue that they took “reasonable steps” to promote awareness of the code. We need something in black and white to ensure that every single victim is aware of their rights. I ask the Minister to look favourably on this amendment and remove the words “take reasonable steps”.

Anna McMorrin (Labour, Cardiff North)

I will speak to amendment 13 and new clause 2 together. Amendment 13 would insert

“in accordance with the victims’ code”

after “services” in clause 6. It is a relatively small correction that would, I hope, improve the Bill by making it clear that criminal justice bodies must collect information about their provision of services for victims in accordance with the victims code. I am concerned about the current provision in clause 6. The amendment would clarify that the information collected by each criminal justice body in a police area, and shared with other criminal justice bodies, would have to be in accordance with the victims code.

I thank Dr Ruth Lamont, senior lecturer in law at the University of Manchester and co-investigator for the victims’ access to justice project funded by the Economic and Social Research Council, for working with me on this issue. I am also pleased that the amendment is supported by Victim Support. During evidence last week, Rachel Almeida, assistant director for knowledge and insight at Victim Support, stated:

“The Bill refers to regulations being introduced to collect prescribed information. It needs to be more explicit that that applies to every single right. We want compliance with every single right to be monitored. From evidence we have seen, that will not necessarily happen, so it needs to be really clear that the regulations cover every single right.”— [Official Report, Victims and Prisoners Public Bill Committee, 20 June 2023; c. 72, Q151.]

As amended, clause 6(2) with reference to the code would add elected accountability for provision of victims’ services. The elected local policing body—most commonly police and crime commissioners, but also metro mayors—are responsible for the commissioning of victim support services in their policing area. The amendment would specify the nature of the information to be provided. Police and crime commissioners do an awful lot of work on different aspects of policing and are responsible for its totality, so it is eminently sensible to focus the collection of prescribed information about the provision of services in accordance with the victims’ code. That would also support awareness of the code among agencies, which my hon. Friend the Member for Rotherham brought up under another amendment. Does the Minister agree with that? That way, police and crime commissioners would have a specific path to follow, with a clear outline of what they need to collect and what they do not, thus streamlining resources and saving time. It also enables a very clear feed of data up to the Victims’ Commissioner for the purposes of reporting as the scope is defined.

It is imperative that code compliance is reviewed and monitored by criminal justice bodies and I support the introduction of that measure in the Bill. However, failing to identify the scope will have an undesired impact, as it could either prevent the desired data from being collected altogether or could have an adverse effect on PCCs by overstretching their resources. Overall, consistent data collection in accordance with the victims’ code guarantees that criminal justice agencies are complying, and if they are not, it will expose areas where improvement is needed. It would also make available information on whether victims are aware of their rights in the victims’ code and which rights are being accessed and required the most. The only way in which criminal justice bodies can respond to the needs of victims in their respective areas and deliver is through the proposed data collection and by sharing different methods for delivering the guarantees of the code. The process could also inform the reform of services and the commissioning choices made by the elected policing bodies.

As previously outlined, the Victims’ Commissioner for England and Wales would also be able to use data collected by criminal justice bodies in each police area to produce a national survey that could be fed into both the commissioner’s annual report and general advocacy engagements with Government. It is beneficial for victims that the system is better informed and evidence-based policy can then be drafted because of that specified data collection.

New clause 2 would place a duty on specified public authorities to co-operate with the Commissioner for Victims and Witnesses. The clause would allow the commissioner to request a specified public authority to co-operate with them in any way they consider necessary for the purpose of monitoring compliance with the victims’ code. It also places a duty on the specified public authority to comply with that request. I am grateful to Victim Support, which supports that too, for outlining in last week’s evidence session that the clause would increase the powers and authority of the Victims’ Commissioner in line with those of the Equality and Human Rights Commission, the Independent Anti-Slavery Commissioner and the Domestic Abuse Commissioner, who is the most recent commissioner to be granted that power.

The Domestic Abuse Act 2021 gives the Domestic Abuse Commissioner specific powers that enable her to fulfil that role and places legal duties on public sector bodies to co-operate with her and respond to any recommendation she makes to them. The powers are essential for the commissioner to drive forward change and hold agencies and national Government to account for their role in responding to domestic abuse. It is therefore perfectly reasonable to grant the Victims’ Commissioner the same authority. I hope the Minister agrees. Especially when considering just how many victims of crime there are out there, I am sure he will agree that that simply strengthens the Bill.

Edward Argar (Conservative, Charnwood)

I am grateful to hon. Members for their contributions. I will respond on amendments 47 and 13 in turn, and will then touch on new clause 2.

I am grateful to the hon. Member for Rotherham for amendment 47. I understand that she seeks to require relevant bodies to raise awareness of the code, rather than taking “reasonable steps” to do so. I reassure her that our intention is, of course, that victims will be made aware of the victims code. The “reasonable steps” term is commonly used and well understood in legislation. The use of it here seeks to replicate section 24 of the Domestic Abuse Act 2021, which states that a senior police officer must “take reasonable steps” to discover the victim’s opinion before giving a domestic abuse protection notice. It appears similarly in the Homelessness Reduction Act 2017.

Sarah Champion (Labour, Rotherham)

I am feeling the way the Minister is going with this. Might I make an on-the-hoof addition of the phrase “all reasonable steps”?

Edward Argar (Conservative, Charnwood)

The hon. Lady knows me well; she may have had a sense of the direction I was heading in and be seeking to gently see me off from it midway. I will return to her point in a second.

The reason why we have introduced a reasonableness requirement is to retain operational flexibility, to allow for circumstances in which it would not be reasonable or operationally possible to expect the code to be actively promoted to certain victims. For example, when a criminal justice agency is communicating with a victim, sometimes that victim may be too distressed to process information about or want to engage with the code, or they may be in a public environment. In such instances, we would expect the reasonable step to be to share the information, but at a more appropriate time for the individual.

That in-built flexibility recognises that those working in the system, day in, day out, have considerable expertise and can deploy that to determine the most appropriate moment and method for sharing the code with vulnerable victims. It is absolutely our intention that all victims are made aware of the code, but there is a sensitivity about how and when.

I know that, separately, more can be done to improve criminal justice agencies’ communications with victims. We will use statutory guidance to set out further detail on our clear expectations as to when and how relevant agencies should make victims aware of the code. That will also point to appropriate training so that staff working with victims are confident and comfortable to share it at the right time. We are working closely with stakeholders to ensure that that guidance is robust, ambitious and practical. My fear is that being prescriptive in asking agencies when they communicate with victims, through removing “reasonable steps” from the clause, may lead to less sensitive and effective sharing in order to meet the duty, but I am happy to reflect on the points that the hon. Lady has made.

Amendment 13 seeks to amend the clause 6 requirement on criminal justice bodies to collect prescribed information. It would add that the requirement to collect prescribed data must be in relation to services provided in accordance with the victims code.

I agree with the shadow Minister, the hon. Member for Cardiff North, that our intention is absolutely for this information to be relevant to how they deliver services in accordance with the code, rather than how they provide services more generally. However, I fear that the clarificatory amendment she has tabled is not necessary, because we believe the duties contained in subsection (2) are already sufficiently limited to be clear about the code under the preceding subsections.

To demonstrate the point, I am happy to clarify that the duty to collect prescribed information is supplementary to the overarching duty in subsection (1)(b), which requires the criminal justice bodies to keep under review how their services are provided in accordance with the victims code. It follows from the reference in subsection (1)(b) that the services referred to are only those that are relevant to how services are provided in accordance with the victims code.

Our view is that amendment 13 would overly limit the duty to collect prescribed information, and requiring the collection of only information about the provision of services in accordance with the code would not allow for the collection of related relevant information. That information could include, for example, contextual information on the systems in place to ensure an accessible complaints process, which would give a greater understanding of compliance with code right 12 to make a complaint about rights not being met. Therefore, on what I accept is a technical point, I encourage the hon. Member for Cardiff North not to press the amendment to a Division.

Finally, I will touch on new clause 2. I agree that it is vital that relevant bodies co-operate with the Victims’ Commissioner so that they can fulfil their statutory role to keep the operation of the victims code under review. We carefully considered whether updates were needed to the important functions and duties of the Victims’ Commissioner, to align them, where necessary, with those of more recently established commissioners—for example, the Domestic Abuse Commissioner. That is why this Bill already introduces key updates, such as a requirement that the Victims’ Commissioner’s annual report must be laid in Parliament and that relevant authorities must respond to recommendations that the commissioner makes in any report.

The requirement that the report be laid in Parliament is something that I first started discussing with Dame Vera when she was appointed as Victims’ Commissioner—when I was last in this role, in 2018 and 2019. It is good to see it included in the Bill. However, we chose not to add a duty for specified public authorities to co-operate with the Victims’ Commissioner, despite the fact that that is part of the legislative framework for the Domestic Abuse Commissioner. That is because the previous Victims’ Commissioner found that their broad range of powers—particularly the function to take steps to encourage good practice in the treatment of victims and witnesses, and to consult anyone they considered appropriate—enabled them to have co-operative and productive relationships with those in their remit.

We have not seen any evidence that there have been problems with a lack of co-operation in practice and therefore feel that the additional duty is unnecessary. Under the Bill, agencies will now be under a duty to respond to all recommendations made by the Victims’ Commissioner that are directed at them. That will help to identify and achieve improvements where they are needed. If there are cases where that does not happen as intended, we will work with the Victims’ Commissioner in a constructive way to address engagement issues.

Jess Phillips (Labour, Birmingham, Yardley)

I just wonder what would happen if we were discussing a school in my constituency—let us say my own children’s school—and Ofsted just got to say, “Yeah, you’ve just got to hope for the best, really. Let’s just hope for the best, with a little bit of improvement.” There are no powers; this process does not go anywhere. I am not sure that I can see how there is any gumption behind any of these particular improvements, other than just, “They’ll respond”.

Edward Argar (Conservative, Charnwood)

As I say, our experience is that the Victims’ Commissioner—I suspect that this is by virtue both of the office itself and the strength of personality of all three Victims’ Commissioners—has tended to be successful in obtaining the information they need to do their job and shine a light on particular issues or individual system challenges. Therefore, we do not believe that it is necessary or proportionate to alter their powers further in the way that has been discussed.

We intend for the Victims’ Commissioner to have access to relevant compliance information collected and shared under clauses 6 to 9, both via national governance forums and through the duty on the Secretary of State to publish compliance information. That may not go the full way, but I hope it goes some way to reassuring the hon. Lady that the Victims’ Commissioner will have access to information on the code. We do not believe that additional powers to collect such information are required.

Julie Elliott (Labour, Sunderland Central)

Does Sarah Champion wish to move amendment 47 formally?

Sarah Champion (Labour, Rotherham)

The Minister is a reasonable man and I am a reasonable woman, so I will not press amendment 47.

Julie Elliott (Labour, Sunderland Central)

We now come to amendment 13, which has just been debated. Does Anna McMorrin wish to move the amendment formally?

Anna McMorrin (Labour, Cardiff North)

I am not going to press the amendment, but I would like to work with the Minister on how we see this issue going forward. He has given some assurances, but it would be good to clarify those.

Clause 10 - Publication of code compliance information

Anna McMorrin (Labour, Cardiff North)

I beg to move amendment 14, in clause 10, page 8, line 37, at end insert—

“(1A) The Secretary of State must share compliance information with the Commissioner for Victims and Witnesses (‘the Commissioner’) within 2 days of receipt.

(1B) The Commissioner must use compliance information received under subsection (1A) to prepare an assessment of compliance with the victims’ code, including—

(a) an assessment of compliance in each police area,

(b) identifying any instances of systemic non-compliance with the victims’ code,

(c) identifying opportunities for improvement in compliance with the victims’ code, and

(d) identifying best practice in respect of compliance with the victims’ code.

(1C) The Commissioner must include a summary of the assessment made under subsection (1B) in their annual report prepared under section 49 of the Domestic Violence, Crime and Victims Act 2004.”

This amendment would require the Secretary of State to share information about compliance with the victims’ code with the Commissioner for Victims and Witnesses and require the Commissioner to prepare an assessment using that information.

Julie Elliott (Labour, Sunderland Central)

With this it will be convenient to discuss clause 10 stand part.

Anna McMorrin (Labour, Cardiff North)

Amendment 14 would place a duty on the Secretary of State to share all information collected regarding compliance with the victims code with the Commissioner for Victims and Witnesses. Clause 10(1) states:

“The Secretary of State must publish such compliance information as…will enable members of the public to assess…code compliance”.

Although I welcome clause 10 and agree that the public should be aware of agencies’ compliance with the victims code, the clause fails to provide information on how members of the public should be expected to interpret this data. I would welcome it if the Minister’s response addressed how that will be interpreted.

Amendment 14 would use the oversight by the Victims’ Commissioner to enable national analysis and oversight of compliance with the victims code, closing the feedback loop. Currently, although there is reporting, there is no independent reporting back of analysis to elected local police bodies or criminal justice bodies, or sharing of best practice.

The amendment would allow the Victims’ Commissioner to make an assessment on compliance across all police areas under the following categories: failures of reporting, areas of systemic non-compliance with the victims code, areas for improvement in compliance with the victims code, and evidence of best practice. The key focus has to be on ensuring the effectiveness of the oversight by the Victims’ Commissioner of compliance with the victims code throughout the whole of England and Wales. The reporting process would be both to the public and to criminal justice agencies, and it should encourage and support the development of higher standards for the protection of victims’ needs and interests.

Each of the four categories to be reported on by the Victims’ Commissioner is directed at a different aspect of identifying whether there is meaningful compliance with the requirements of the victims code. Such reporting should provide an overarching assessment of how effectively the victims code is working for victims. If a criminal justice agency fails to provide requested evidence regarding compliance with the code without just cause, this must be highlighted and publicly reported to provide accountability and encourage consistent reporting.

Through the Victims’ Commissioner’s oversight of criminal justice agencies reporting on the code, problem areas where there is evidence of non-compliance could be identified. For example, if there were consistent problems in providing for a category of victim, that could be highlighted and addressed as an issue across criminal justice agencies, rather than focusing on just one body. The process would naturally inform areas for improvement to ensure compliance with the code and enable support for criminal justice agencies in developing their practice in relation to victims. At the moment, however, there is no formal sharing of best practice in supporting victims in the justice system and meeting the expectations of the code. There is a lack of information for criminal justice agencies about the most effective services and processes to provide for victims under the victims code.

Reflecting on the evidence of compliance provides the commissioner with an important opportunity to share examples of best practice, including valuable services, procedures or approaches. This process would provide an environment in which positive developments could be identified, promoted and fed back to agencies that are doing well. We know that the agencies should seek to provide, and often do provide, the best service they can to victims, and that the process of reporting on compliance should encourage the development of effective services. The amendment would both promote the role of the code and provide resources for criminal justice agencies to draw on in developing their services for victims.

In evidence to the Committee last week, Caroline Henry, the police and crime commissioner for Nottinghamshire, stated:

“We need to increase transparency around whether the victims code is being complied with. We all need to be talking about victims more, and keeping victims at the heart of this”.––[Official Report, Victims and Prisoners Public Bill Committee, 20 June 2023; c. 43, Q83.]

I am sure the Minister agrees that this relatively minor amendment would absolutely do that.

Edward Argar (Conservative, Charnwood)

I am grateful to the shadow Minister for enunciating the rationale for amendment 14. I shall first address her amendment and then move on to clause 10.

I agree that access to information on victims code compliance will help the Victims’ Commissioner to assess the operation of the code. I also agree that that information should inform their annual report. The amendment would require the Secretary of State to share the code compliance information that they receive from relevant bodies with the VC. I reassure the Committee that we not only intend to share information with the Victims’ Commissioner, but we will make sure that we use their expert insight to interpret what the data shows and what it means in practice. That will be covered in the new national governance structure that is intended to oversee the new code compliance framework put in place by the Bill.

We will set out more details about the structures in supporting guidance as we continue to test and develop proposals with stakeholders—the shadow Minister is welcome to contribute to that process. However, as relevant data will be shared in that forum, and the Victims’ Commissioner will also be able to access the published information, we do not see that additional data sharing arrangements are necessary in the Bill.

On the proposal that there should be a requirement on the Victims’ Commissioner to assess compliance and consider specific issues, that is exactly what we are seeking to achieve through the slightly different mechanism of the national governance forum on which the Victims’ Commissioner, among other important voices in the criminal justice system, will sit.

The Victims’ Commissioner has existing legislative responsibility to keep the operation of the victims code under review and existing powers to make reports and recommendations. The broad approach to the existing requirements for the Victims’ Commissioner means that all annual reports have already included a section on the victims code, and the increased overview and data will support further reporting on compliance.

We want to keep the potential topics that the Victims’ Commissioner can choose to cover as broad as possible. Being overly prescriptive could reduce the flexibility and independence in the role. We want to give the Victims’ Commissioner the flexibility to determine themselves which topics they wish to look at and cover. I hope that gives the shadow Minister some reassurance that the Bill as drafted will allow the Victims’ Commissioner access to code compliance information, and to use it to inform their annual report. We expect the Victims’ Commissioner to be a key lever in driving improvement in the system within the new national oversight structure.

Clause 10 ensures that we have appropriate transparency of code compliance data—first, by requiring the Secretary of State to publish victims code compliance information, which will allow the public to assess whether bodies are complying with the code; and secondly, by requiring police and crime commissioners to publicise that information in their local areas. We know that data transparency across a range of public functions can drive performance, and we heard at pre-legislative scrutiny that it was important to provide greater certainty that the compliance information would be published.

Publishing compliance information will allow victims, stakeholders and the public to understand how well bodies are complying with the code, as well as allowing for benchmarking and comparison across areas to identify disparities, share best practice and help drive improvements. I appreciate that right hon. and hon. Members might have concerns about the publication of sensitive information. Some information collected, such as feedback from victims that might be identifiable, may not be suitable for publication because it would infringe on privacy rights and potentially compromise victims’ confidentiality.

The clause therefore allows the Secretary of State a degree of flexibility in determining what information should be made public to allow effective assessment of code compliance while also protecting the identities of victims.

Anna McMorrin (Labour, Cardiff North)

I thank the Minister for his response to amendment 14. The issue is to ensure that the Victims’ Commissioner’s oversight role is strengthened, which is what the amendment would do. I am not sure whether the Minister gave me the assurance that there would be a strengthening. The previous Victims’ Commissioner, Dame Vera, was explicit about the fact that she lacked the data to ensure compliance throughout her tenure. I would like a bit more assurance that the Bill will do that. I will not seek to push the amendment to a vote today, but I would like to work to see how we can strengthen the Bill on that specific issue. I beg to ask leave to withdraw the amendment.

Clause 11 - Guidance on code awareness and reviewing compliance

Julie Elliott (Labour, Sunderland Central)

With this it will be convenient to discuss the following:

Clause stand part.

Edward Argar (Conservative, Charnwood)

I will speak to clause 11 stand part, and in my concluding remarks address the speech that the hon. Member for Rotherham will make when she speaks to her new clauses.

Our approach through the Bill is to provide a framework to drive improvement and to use statutory guidance to set out how to operationalise that framework. That is why clause 11 requires the Secretary of State to issue guidance that will support the bodies subject to the code awareness and code compliance duties in clauses 6 to 10 to discharge those duties. It also requires those bodies to have regard to the guidance, which I hope provides reassurance to the hon. Member for Rotherham that there are sufficient provisions in place to ensure agencies take the statutory guidance on board.

We intend for the guidance to cover topics raised by hon. Members: how relevant bodies can promote awareness of the code, including how to make the code accessible and how to provide training to staff so they can confidently engage with victims; how police and crime commissioners will be required to report to the Secretary of State on their local reviews of code compliance information; and what good or poor performance looks like. It will also cover information on how local and national oversight structures will work, including routes for escalating on issues between them and on how data sharing and publication will work. The frequency of information collection will be set out in regulations and reflected in the guidance as appropriate.

Getting the guidance right is crucial to ensure that the policy works on the ground, so that it is clear what those subject to the duties are expected to do, and to encourage good practice and consistency across England and Wales. We intend to publish details of the guidance during the passage of the Bill to enable parliamentarians to have it to hand as they debate the Bill in its subsequent stages, and we are currently working with bodies subject to those duties and those who represent victims to develop it so that we can be sure it will work operationally. Underlining the importance of considering the views of those affected by the guidance, the clause also requires the Secretary of State to consult relevant stakeholders before issuing the guidance, which will ensure that it is useful and reflects the operational context.

Our approach to setting out the framework for code awareness and code compliance in the Bill, and the detail in statutory guidance and regulations, is the right way to drive improvement in the victim experience. I hope that clause 11 will stand part of the Bill.

Sarah Champion (Labour, Rotherham)

Clause 11 is a welcome part of the Bill that requires the Secretary of State to issue guidance regarding the code awareness and reviewing code compliance. We know that the guidance may include provision about ways of promoting awareness of the code; how information is collected, shared and reviewed; and the steps that an elected local police body must take to make the public aware of how to access compliance information. That is all vital for ensuring accountability and awareness of these issues, but alone it does not go far enough. It must be on the face of the Bill that the code is accessible to all victims, particularly those who have disabilities or whose first language is not English. The Secretary of State must ensure that code awareness is raised among those groups too.

It is also not enough to publish code compliance and draw public attention to how to access that information. If we want to ensure that victims’ rights are met, we need to actively monitor their enforcement. New clause 5 seeks to ensure that the victims code is accessible to all victims and associated services. The new clause is supported by Women’s Aid and addresses issues raised by charities such as Victim Support, which I thank for helping to draft it.

As we know, the victims code sets out the minimum standards that organisations must provide to victims of crime. However, specialist violence against women and girls organisations have an abundance of evidence that indicates the needs of deaf, disabled and blind victims, as well as victims whose first language is not English, are being overlooked, neglected or at best addressed inadequately. It is truly concerning to hear from Women’s Aid that public bodies, including the police, often fail to comply with their obligations under the Equality Act 2010 to eliminate discrimination, harassment and victimisation when interacting with victims facing communication barriers. Their right under the victims code—

“To be able to understand and to be understood”—

is also not being upheld. We know from specialist “by and for” led organisations that this is having a direct impact on marginalised victims not coming forward. This failure to respond to their communication needs is preventing victims from coming forward. As a result, victims are left with no choice but to stay longer with an abusive perpetrator and are at risk of increased harm while being denied justice.

Rising Sun, a specialist service, highlighted a case whereby a victim’s disability was not factored into the support plan and she was not provided information in Braille. Not only did this impact on her ability to make an application for a non-molestation order; she could not even read the resources provided on domestic abuse. She was left feeling humiliated and embarrassed, and stayed with her abusive partner for a further four weeks before fleeing to emergency accommodation with her children.

As discussed on earlier amendments, by failing to address and respond to communication barriers, there is a risk of the police having incomplete information and evidence from victims due to the lack of support to ensure they were understood. A survivor working with Women’s Aid urged for there to be more training to support those with accessibility needs, such as deaf people. She highlighted that we have a BSL Act but this it is not having any impact on survivors of domestic abuse.

The Government state that one of the first objectives of the Victims and Prisoners Bill is to introduce measures

“to help victims have confidence that the right support is available and that, if they report crime, the criminal justice system will treat them in the way they should rightly expect.”

It is clear, therefore, that new clause 5 is vital to ensure that all practical steps are taken to ensure that the code is fully accessible to all victims, particularly deaf, disabled and blind victims, as well as victims whose first language is not English.

Victim Support has also raised concerns about the need to implement the right to be understood. One woman, Angela—both her name and the languages have been changed—was wrongly arrested when she attempted to seek help from the police after experiencing domestic abuse. Despite taking regular English classes, Angela struggles with language skills in pressured or stressful situations. When she contacted the police to report the abuse, her partner at the time, who was fluent in English, managed to convince the police officers that he was the victim. Angela said:

“They cuffed me, put me in a police car, so I said, why? I was being treated like a criminal, so I was in great shock.”

At no point did the police ask Angela if she understood what was happening or if she needed a translator, even when she started speaking in Romanian. She said:

“They were just saying, ‘speak English, speak English!’”

Angela was arrested and held in police custody. She only got an interpreter at 8 pm, despite asking for one at 2 pm. After explaining what had happened through the interpreter, Angela was, thankfully, released and her partner was later charged. Eventually, the case went to court and the perpetrator was found guilty and issued with a restraining order. However, a copy of the court ruling was only sent in English, and Angela had to pay to have it translated.

It must be on the face of the Bill that the Secretary of State must take all practical steps to ensure that victims who are deaf, disabled or visually impaired, or who do not speak English as their first language are able to understand their entitlements under the code. We cannot allow anyone, in particular vulnerable women such as Angela, to be wrongfully treated and unaware of their rights do to these language barriers.

New clause 5 would also require the Justice Secretary to ensure that criminal justice bodies signpost victims to appropriate support services, and to ensure that appropriate training is delivered to staff in criminal justice bodies, including by specialist domestic abuse services. This is desperately needed, as we know from the examples we have heard over the past few days. I urge the Minister to consider adopting the new clause, or to please give assurances that he will include guidance on not only accessibility and awareness of the code, but on providing training to criminal justice agencies.

I now turn to new clauses 11 and 12. New clause 11 would place a duty on the Secretary of State to make an annual statement on compliance with the victims code, and new clause 12 would require the Secretary of State to set minimum threshold levels of compliance with each right of the victims code. The new clauses aim to strengthen the accountability of the victims code of practice by placing a duty on the Secretary of State to oversee them. They also aim to remove the core responsibility of overseeing enforcement of the code from the police and crime commissioners, who currently do not have sufficient powers and, in many cases, resources to either ensure compliance or hold contributors to the local criminal justice board to account.

New clause 12 would also ensure that the information on regulations covers every right in the victims code so that genuine improvements for victims will be achieved. In 2019, the independent Victims’ Commissioner carried out a review of delivery of the victims code. Sadly, the review found that the code is failing to deliver the improvements and sense of change required, because of fundamental problems that require systemic changes to be fixed. The needs of victims are not being met, and agencies are still struggling to deliver the code. The review called for an urgent reform—and that was in 2019. Wider victims code compliance data is not readily available, but aspects of it, such as being informed of the option to write a victim’s statement, are tested by the Office for National Statistics. That is reflected in the Ministry of Justice’s “Delivering justice for victims” consultation document, which sadly offers no detailed look at code compliance from other data sources.

The new clauses seek to tackle the lack of compliance by addressing the accountability issues denying victims and witnesses their rights and entitlements. The current set-up relies on the local criminal justice boards, the majority of which are chaired by the PCCs. LCJBs were introduced to bring together criminal justice partners to identify priorities, improve the experiences of victims and witnesses and deliver agreed objectives to improve the effectiveness of the local criminal justice system. They are aligned to the police force areas and operate as voluntary partnerships. However, when looking at right 4, for example, regarding support services for victims, the third sector, integrated care boards and sometimes local authorities are missing from this core conversation on the victims code.

In 2016, the Local Government Association undertook a high-level review of the council’s role in providing community safety services. Part of that review scrutinised PCCs and their role in chairing LCJBs. The review found that relationships between local councils and the PCCs were, not surprisingly, varied. It was clear that in some areas relationships are well established, with close work taking place; in others, relationships have proved more difficult to establish and there is very little contact, particularly where local priorities differ between the leading PCCs and the community safety partnerships. The review also found that similar variations were reported regarding the strength of local authority relationships with other statutory partners. In some areas excellent relationships are in place; however, it is clear that that is not universal. In other places, there continue to be concerns about siloed working and core issues such as data sharing. Stronger mechanisms must be in place to ensure that code compliance is on a national scale. We cannot have another postcode lottery being exacerbated due to the lack of accountability.

By placing a duty on the Secretary of State to both gather the data and publicly analyse it, there will be an emphasis for the relevant bodies to both return the data and work to improve it. Additionally, requiring criminal justice agencies to report annually on compliance provides the Secretary of State with a level of necessary oversight to ensure compliance and that victims’ rights and entitlements are upheld. The Secretary of State can then make an annual statement on the current state of code compliance and provide additional support and scrutiny wherever necessary to ensure that the code is working effectively for victims and witnesses. That also allows for more parliamentary scrutiny where necessary.

New clause 12 requires the Secretary of State to set a minimum threshold level of compliance for each right under the victims code. If the threshold for compliance is not met, the Secretary of State must commission an inspection and lay it before Parliament. Core accountabilities of the measures in the Bill must go back to the Secretary of State to ensure that we as parliamentarians can hold him or her to account, reporting the steps taken to correct any issues. That is a vital safeguard for Parliament. It should lead to urgent and tangible change where failures have taken place, and ultimately to a better experience for all victims.

Anna McMorrin (Labour, Cardiff North)

I support my hon. Friend’s new clauses. Victims who are deaf, disabled or blind or whose first language is not English are constantly being failed by the criminal justice system, so new clause 5 is essential. New clauses 11 and 12 raise key issues regarding accountability. It goes back to what I was talking about with my amendments. We need accountability. Treatment for victims is a postcode lottery, dependent on which policing areas see fit to hold services to account and ensure that victims’ needs are put first. I know that the Minister wants to address compliance, so I hope he will respond to my hon. Friend, who has made some important points.

Edward Argar (Conservative, Charnwood)

I am grateful to the hon. Member for Rotherham for tabling the new clauses, and I hope that she will allow me to address them all together. Although they each address different aspects of victims code awareness and compliance, they are interrelated. I wholeheartedly agree with the aims of each new clause, but we believe that the issues are already addressed in the Bill and associated measures. What differs is how the new clauses would achieve what is essentially a shared aim.

Broadly, the new clauses would either place duties in legislation where we instead propose including provision in statutory guidance, or introduce duties that we feel are already provided for in the Bill; I will go through the specifics in a second. As I said, the approach that we have taken to drive up code awareness and compliance is to set up the key structures of the framework in the Bill but to allow for the regulations and statutory guidance that operationalise it to be where the detail is found. Where we have introduced new duties, we have carefully considered how to do so in the way that we believe will be most effective in delivering the improvements in victim experience that I think is a shared objective for everyone in the room.

New clause 5 is intended to improve accessibility and awareness of the victims code and associated services. I share the hon. Lady’s aim of ensuring that all victims have access to the information that they need to support them in engaging with the criminal justice process. The new clause would require the Secretary of State to

“take all practicable steps to ensure that the code is fully accessible…and to promote awareness of the code”.

As right hon. and hon. Members will have seen in clauses 6, 8 and 9, we are placing explicit duties on criminal justice agencies to promote awareness of the code among victims and the public. We have placed that duty on agencies rather than the Secretary of State. Because those agencies are the ones in contact with victims day in, day out, they are best placed to raise awareness directly with victims themselves and to shoulder that responsibility.

Outside the Bill, I agree that there is a role for the Government in promoting code awareness. This is why we have committed to raising awareness of the code among practitioners, victims and the general public. For example, we are looking at a Government communications campaign and similar measures to boost that broader reach.

Sarah Champion (Labour, Rotherham)

What language is that campaign in? I am holding up my phone to make a point about access to smartphones and smart technology. Translating all the core documents, which could easily be downloaded on a phone or printed out by an officer or support service, does not seem a particularly complex thing to do, if there is the Government will to make it happen.

Edward Argar (Conservative, Charnwood)

I am grateful to the hon. Lady. As I say, I am looking at how we might do this, so I am not in a position to make firm commitments to her, other than that I will bear what she says in mind when we get to the point of being able to do something like this. She made a sensible point and, typically, in doing so she also suggested a possible solution.

Accessibility is hugely important. The code, however brilliant it may end up being, is of limited value if people cannot access it to understand it and know how it relates to them. We know that victims not only need to know about the code, but need to understand it. We recognise the importance of that. We are considering carefully how we can ensure that everyone who needs to understand it can do so. I am happy to work with the hon. Member for Rotherham. My meeting agenda over the summer and in September is getting longer and longer, but I am always happy to spend time with her to discuss such matters.

The hon. Lady’s new clause 5 would also give the Secretary of State the power to make regulations prescribing that criminal justice bodies must signpost victims to appropriate support services and must receive appropriate training, including from specialist domestic abuse services. It is absolutely right that victims should be signposted to appropriate support services. Right 4 under the code contains an entitlement for victims to be referred to support services and to have such services tailored to their needs. Through the new duty on criminal justice agencies to take reasonable steps to make victims aware of the code, more victims should be aware of their entitlements.

I turn to training. Agencies already deliver training on the code to their staff to ensure that they are confident and comfortable sharing it. For example, the national policing curriculum uses interactive and group training methods to deliver training in as impactful a way as possible. That is regularly reviewed and updated as necessary.

Jess Phillips (Labour, Birmingham, Yardley)

I do not have the data, and I do not expect the Minister to have it at his fingertips, but does he know how many police officers have actually had that training? Less than 50% have been trained on what coercive control is, for example.

Edward Argar (Conservative, Charnwood)

The hon. Lady slightly pre-empts my answer. If that information is centrally held, I will endeavour to get it and write to her with it.

I am also pleased that the College of Policing has developed the Domestic Abuse Matters programme, which has already been delivered to the majority of forces. It was developed in conjunction with SafeLives and with input from Women’s Aid.

In addition, the CPS will work with specialist support organisations to develop bespoke trauma-informed training on domestic abuse to help prosecutors to understand the complexities that victims experience in those crimes. Information on domestic abuse and how to recognise the signs and provide support is also available to HMCTS staff. To increase the impact that the training agencies already deliver, we are using statutory guidance to set out advice regarding appropriate training so that staff working with victims are confident in how to share the code sensitively and effectively at the right time for the victim.

We are confident that for both training and accessibility, statutory guidance under the existing code awareness duty is the most flexible and effective approach. It can set standards while allowing agencies to tailor it for the different needs of agencies, staff and victims, and it can be kept up to date more easily, which enables us to take a continuous improvement approach. The hon. Member for Birmingham, Yardley is right to make the point that we can have fantastic guidance and training, but the key thing is to ensure that it is engaged with and that practitioners take the training on board and—I have used this dreadful word a few times—“operationalise” it in their day-to-day work. It is right that independent agencies have the expertise to decide how best to design and deliver training, rather than the requirement sitting with the Secretary of State. We already have provisions in the Bill and additional measures to address the aims of new clause 5, so I encourage the hon. Member for Rotherham not to press it to a Division.

New clause 11 would place a duty on all agencies with victims code responsibilities to monitor and report on compliance, and a duty on the Secretary of State to report annually to Parliament. I am grateful for the debate we have had, and I absolutely agree that we must monitor and report code compliance information. That is vital to understanding whether victims are getting the service they should. As I mentioned in our debate on a previous group of amendments, in 2019-20 only 23% of victims and 22% of the public were aware of the code, and only 45% of victims felt that the police and other criminal justice agencies kept them informed. That is why the Bill already legislates for new duties on code awareness and compliance in clauses 6 to 11. We therefore consider that new clause 11 is already covered by the existing provisions.

Sarah Champion (Labour, Rotherham)

I wonder whether the Minister plans to speak about what enforcement there is if things do not go as he anticipates in the Bill.

Edward Argar (Conservative, Charnwood)

Without testing the patience of the Committee, I have a few more points I intend to make before concluding. I hope that some of what I say may well reassure the hon. Lady. If it does not, I am sure she will return to it at some point.

Together, these clauses set out the new code compliance monitoring framework by requiring key criminal justice agencies to keep their compliance with the code under review through collecting, sharing and reviewing compliance information and by reporting to the Secretary of State—either through police and crime commissioners, for local area reporting across agencies, or via separate routes for the national police forces. As has been outlined, those reports will be fed into a national forum where the data is reviewed, and the Secretary of State will publish relevant information to create as much transparency as possible. We are actively considering how often compliance information and data will be shared, and we will include that in the statutory guidance.

Where the amendment differs is in covering all agencies that deliver services under the code. This is a long list and includes bodies for which direct working with victims of crime is not central to their work. We carefully considered which agencies should come under these important but potentially not un-onerous monitoring and reporting responsibilities. We sought to choose key agencies that work day in, day out with victims of crime and have most responsibilities under the code, for example the police, the CPS, the courts, prisons and probation, and youth offending teams. That is where we want to prioritise resourcing to deliver robust local and national oversight. I agree that the Secretary of State reporting annually to the House is a vital part of accountability. We will continue to test and develop proposals for the new national governance forum, and I am open to considering how the findings and outcomes of that forum can best be reported to Parliament to allow parliamentary scrutiny and debate of such measures.

New clause 12 would require the Secretary of State to set victims’ code compliance thresholds by regulations, trigger inspections if thresholds were breached and require inspection reports to be laid before Parliament. I agree that there should be clear standards for the service that victims should receive, and consequences if service falls below that threshold. Our approach to achieving that is related to, but slightly different from, the proposal of the hon. Member for Rotherham. Although we will use regulations to set out what information must be collected to monitor code compliance, we think statutory guidance should cover the important issues that the hon. Lady has raised, such as thresholds that may trigger escalation to address poor performance. That is particularly appropriate for considering performance thresholds, given how the victims’ code sets out entitlements: they are a mix of what victims should receive, or have the opportunity to receive, and how they should be treated. In this context, the quality of communication and delivery really matters.

We will better understand code compliance, including the quality of delivery, by gathering consistent information from a range of different sources, including victim feedback, quantitative data and process narratives to understand how agencies deliver less measurable entitlements. That basket of evidence will hopefully give us a broader picture of how well local areas are delivering the code. The information on code compliance will allow police and crime commissioners to assess where improvements are needed, what agencies’ plans are to drive these improvements and whether those plans are working. Measuring whether standards are improving in this way will be more effective than setting a potentially arbitrary threshold, against each code right, as to what triggers escalation.

Where local solutions fail or greater oversight is required, police and crime commissioners will be able to escalate systemic issues to the national governance forum. I agree that inspections will help to drive change, which is why the inspectorates will be invited to attend the national governance forum. When systemic issues and poor performance are identified at a national level, that will be an opportunity to use the powers that we have introduced in the Bill for Ministers to direct a joint victim-focused inspection in areas that are consistently not delivering or to examine a range of issues that are clearly challenging in a number of areas, rather than requiring an inspection for each individual breach. In cases where there are individual breaches, there are, of course, complaints processes, and the Parliamentary and Health Service Ombudsman can take appropriate actions to identify the most appropriate route for redress.

Finally, with regard to laying a report in Parliament, inspection reports are already published. As I have said, I am open to considering how the national governance forum reports and work can be fed into Parliament, and I will work with the hon. Member for Rotherham and others across the House to ensure that we get this right. I hope that that gives the hon. Lady some reassurance.

Written evidence to be reported to the House