Data Protection and Digital Information (No. 2) Bill
Public Bill Committee, 18 May 2023.
(Morning)
Clause 24 - National security exemption
Philip Hollobone (Conservative, Kettering)
I remind the Committee that with this we are discussing the following:
Amendment 105, in clause 25, page 44, line 6, leave out “must consult the Commissioner” and insert
“must apply to the Commissioner for authorisation of the designation notice on the grounds that it satisfies subsection (1)(b).”
This amendment seeks to increase independent oversight of designation notices by replacing the requirement to consult the Commissioner with a requirement to seek the approval of the Commissioner.
Clauses 25 and 26 stand part.
John Whittingdale (Conservative, Maldon)
When the Committee last adjourned, I had already spoken to clauses 24 to 26 and was responding to amendment 105, which was tabled by the hon. Member for Barnsley East. However, let me give a quick recap.
Clauses 24 to 26 are essentially designed to enable better joined-up working between the intelligence services and law enforcement. To that end, they will allow qualifying authorities to use part 4 of the data protection regime, but the Secretary of State will be required to issue a designation notice. We believe that enabling qualifying competent authorities to jointly process data under one regime in authorised, specific circumstances will allow better control over data in a way that is not possible under two different data protection regimes.
Amendment 105 seeks to increase the role of the Information Commissioner’s Office by requiring it to judge whether the designation notice is required for the purposes of safeguarding national security. The Bill requires the Secretary of State to consult the ICO as part of the Secretary of State’s decision whether to grant a notice, but it is not the function of the ICO in its capacity as a regulator to assess national security requirements. The ICO’s expertise is in data protection, not in national security, and it would be inappropriate for it to decide on the latter; that decision should be reserved to the Secretary of State. We believe that clause 25 provides significant safeguards through proposed new sections 82B and 82E, which provide respectively for legal challenge and annual review of a notice. In addition, should the notice no longer be required, the Secretary of State can withdraw it. For that reason, we cannot accept the amendment.
Stephanie Peacock (Labour, Barnsley East)
I spoke to amendment 105 in our last sitting. In summary, the Bill contains a requirement to consult the commissioner. The amendment seeks to formalise some of the independent oversight of the designation notice process so that the power does not lie solely in the Secretary of State’s hands. The matter of the Secretary of State’s power is obviously something with which we take issue throughout the Bill. The amendment would not stop any designation notice being issued where it is genuinely necessary; it would simply add a safeguard for its approval where it is not. For that reason, I will press the amendment to a vote.
Clause 25 - Joint processing by intelligence services and competent authorities
Clause 27 - Duties of the Commissioner in carrying out functions
John Whittingdale (Conservative, Maldon)
We now come to the provisions in the Bill relating to the powers of the Information Commissioner. Clause 27 will introduce a new strategic framework for the Information Commissioner when carrying out his functions under data protection legislation. The framework contains a principal data protection objective and a number of general duties.
The legislation does not currently provide the commissioner with a framework of strategic objectives to help to prioritise activities and resources, evaluate performance and be held accountable by stakeholders. Instead, the commissioner is obliged to fulfil a long list of tasks and functions without a clear strategic framework to guide his work.
The clause introduces a principal objective for the commissioner, first to secure an appropriate level of protection for personal data, taking into account the interests of data subjects, controllers and others along with matters of general public interest, and secondly to promote public trust and confidence in the processing of personal data. This principal objective will replace section 2(2) of the Data Protection Act 2018.
Chi Onwurah (Labour, Newcastle upon Tyne Central)
How does the Minister think the words
“an appropriate level of protection for personal data”
should be understood by the Information Commissioner? Is it in the light of the duties that follow, or what?
John Whittingdale (Conservative, Maldon)
Obviously that is a matter for the Information Commissioner, but that is the overriding principal objective. I am about to set out some of the other objectives that the clause will introduce, but it is made very clear that the principal objective is to ensure the appropriate level of protection. Precisely how the Information Commissioner interprets “appropriate level of protection” is a matter for him, but I think it is fairly clear what that should entail, as he himself set out in his evidence.
As I have said, clause 27 introduces new duties that the commissioner must consider where they are relevant to his work in carrying out data protection functions: the desirability of promoting innovation and competition; the importance of the prevention, investigation, detection and prosecution of criminal offences; the need to safeguard public security and national security; and, where necessary, the need to consult other regulators when considering how the ICO’s work may affect economic growth, innovation and competition. There is also the statement of strategic priorities, which is introduced by clause 28. However, as I have indicated to the hon. Member for Newcastle upon Tyne Central, the commissioner will be clear that his primary focus should be to achieve the principal objective.
Clause 27 also introduces new reporting requirements for the commissioner in relation to the strategic framework. The commissioner will be required to publish a forward-looking strategy outlining how he intends to meet the new principal objective and duties, as well as pre-existing duties in the Deregulation Act 2015 and the Legislative and Regulatory Reform Act 2006.
Finally, the commissioner will be required to publish a review of what he has done to comply with the principal objective, and with the new and existing duties, in his annual report.
Carol Monaghan (Scottish National Party, Glasgow North West)
I wonder whether part of the strategy might include a list of fees that could potentially be charged for accessing data. This idea of fees seems to be quite vague in terms of amounts and levels, so it would be useful to have some more information on that.
John Whittingdale (Conservative, Maldon)
I think we will come on to some of the questions around the fees that are potentially payable, particularly by those organisations that may be required to provide more evidence, and the costs that that could entail. I will return to that subject shortly.
The new strategic framework acknowledges the breadth of the ICO’s remit and its impact on other areas. We believe that it will provide clarity for the commissioner, businesses and the general public on the commissioner’s objectives and duties. I therefore commend clause 27 to the Committee.
Stephanie Peacock (Labour, Barnsley East)
The importance to any data protection regime of an independent, well-functioning regulator cannot be overstated. The ICO, which is soon to be the Information Commission as a result of this Bill, is no exception to that rule. It is a crucial piece of the puzzle in our regime to uphold the information rights set out in regulation. Importantly, it works in the interests of the general public. The significance of an independent regulator is also recognised by the European Commission, which deems it essential to any adequacy agreement. The general duties of our regulator, such as those set out in this clause, are therefore vital because they form the foundations on which it operates and the principles to which it must be accountable.
Although the duties are more an indicator of overarching direction than a prescriptive list of duties, they should still aim to reflect the wide range of tasks that the regulator carries out and the values with which they do so. On the whole, the clause does this well. Indeed, the principal objective for the commissioner set out in this clause, which is
“to secure an appropriate level of protection for personal data, having regard to the interests of data subjects, controllers and others and matters of general public interest, and…to promote public trust and confidence in the processing of personal data”
is a good overarching starting point. It simply outlines the basic functions of the regulator that we should all be able to get behind, even if the Bill itself does disappointingly little to encourage the promotion of public trust in data processing.
It is particularly welcome that the principal objective includes specific regard to
“matters of general public interest.”
This should cover things like the need to consider sustainability and societal impact. However, it is a shame that that is not made explicit among the sub-objectives, which require the commissioner to have regard to the likes of promoting innovation and safeguarding national security. That would have ingrained in our culture a desire to unlock data for the wider good, not just for the benefit of big tech. Overall, however, the responsibilities set out in the clause, and the need to report on fulfilling them, seem to reflect the task and value of the regulator fairly and accurately.
John Whittingdale (Conservative, Maldon)
I think that was slightly qualified support for the clause. Nevertheless, we welcome the support of the Opposition.
Clause 28 - Strategic priorities
John Whittingdale (Conservative, Maldon)
Clause 28 provides a power for the Secretary of State to prepare a statement of strategic priorities relating to data protection as part of the new strategic framework for the Information Commissioner. The statement will contain only the Government’s data protection priorities, and the Secretary of State may choose to include both domestic and international priorities. That will enable the Government to provide a transparent statement of how their data protection priorities fit in with their wider agenda, giving the commissioner, we hope, helpful context.
Although the commissioner must take the statement into account when carrying out his functions, he is not required to act in accordance with it. That means that the statement will not be used in a way to direct what the commissioner may and may not do. Once the statement is drafted, the Secretary of State will be required to lay it before Parliament, where it will be subject to the negative resolution procedure before it can be designated. The commissioner will need to consider the statement when carrying out functions under the data protection legislation, except functions relating to a particular person, case or investigation.
Once designated, the commissioner will be required to respond to the statement, outlining how he intends to consider it in future data protection work. The commissioner will also be required to report on how he has considered the statement in his annual report. I commend the clause to the Committee.
Stephanie Peacock (Labour, Barnsley East)
Clause 28 requires that every three years the Secretary of State publish a statement of strategic priorities for the commissioner to consider, respond to, and have regard to. The statement would be subject to the negative resolution procedure in Parliament, and the commissioner would be obliged to report on what they have done to comply with it annually. Taken in good faith, I see what the clause was intended to achieve. It is, of course, important that the Government’s data priorities are understood by the commissioner. It is also vital that we ensure that the regulator functions in line with the most relevant issues of the day, given the rapidly evolving landscape of technology.
A statement of strategic priorities could, in theory, allow the Government to set out their priorities on data policy in a transparent way, allowing both Ministers and the ICO to be held accountable for their relationship. However, there is and must be a line drawn between the ICO understanding the modern regulatory regime that it will be expected to uphold and political interference in the activities and priorities of the ICO. The Open Rights Group, among others, has expressed concern that the introduction of a statement of strategic priorities could cross that line, exposing the ICO to political direction, making it subject to culture wars and leaving it vulnerable to corporate capture or even corruption.
Although the degree to which those consequences would become a reality given the current strength of our regulator might be up for debate, the very concept of the Government setting out a statement of strategic priorities that must be adhered to by the commissioner at the very least sets out a need for the ICO to follow some sort of politically led direction, something that seems counterintuitive with respect to independence. As I have already argued, an independent ICO is vital not only directly, for data subjects to be sure that their rights will be implemented and for controllers to be sure of their obligations, but indirectly, as a crucial component of our EU adequacy agreement.
Even though the clause may not be intended to threaten independence, we must be extremely careful not to unintentionally embark on a slippery slope, particularly as there are other mechanisms for ensuring that the ICO keeps up with the times and has a transparent relationship with Government. In 2022, the ICO published its new strategic plan, ICO25, which sets out why its work is important, what it wants to be known for and by whom, and how it intends to achieve that by 2025. It describes the ICO’s purpose, objectives and values and the shift in approach that it aims to achieve through the life of the plan, acknowledging that its work is
“complex, fast moving and ever changing.”
The plan was informed by extensive stakeholder consultation and by the responsibilities that the ICO has been given by Parliament. There are therefore ways for the ICO to communicate openly with Government, Parliament and other relevant stakeholders to ensure that its direction is in keeping with the most relevant challenges and with updates to legislation and Government activity. Ministers might have been better off encouraging transparent reviews, consultations and strategies of that kind, rather than prompting any sort of interference from politicians with the ICO’s priorities.
John Whittingdale (Conservative, Maldon)
We agree about the importance of the independence of the Information Commissioner, but I do not think that the statement, as we have set out, is an attempt to interfere with that. I remind the hon. Lady that in relation to the statement of strategic priorities, she asked the Information Commissioner himself:
“Do you perceive that having any impact on your organisation’s ability to act independently of political direction?”,
and he replied:
“No, I do not believe it will undermine our independence at all.”––[Official Report, Data Protection and Digital Information (No. 2) Public Bill Committee, 10 May 2023; c. 6, Q3.]
Stephanie Peacock (Labour, Barnsley East)
The Minister is right to quote the evidence session, but he will perhaps also remember that in a later session Ms Irvine from the Law Society of Scotland said that she was surprised by the answer given by the Information Commissioner.
John Whittingdale (Conservative, Maldon)
Ms Irvine may have been surprised. I have to say that we were not. What the Information Commissioner said absolutely chimed with our view of the statement, so I am afraid on this occasion I will disagree with the Law Society of Scotland.
Clause 29 - Codes of practice for the processing of personal data
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss:
Clause 30 stand part.
Amendment 111, in clause 31, page 56, line 30, leave out lines 30 and 31 and insert—
“(6) If the Commissioner submits a revised code under subsection (5)(b), the Secretary of State must approve the code.”
This amendment seeks to limit the ability of the Secretary of State to require the Commissioner to provide a revised code to only one occasion, after which the Secretary of State must approve the revised code.
Clause 31 stand part.
John Whittingdale (Conservative, Maldon)
Given the significant number of ways in which personal data can be used, we believe that it is important that the regulator provides guidance for data controllers, particularly on complex and technical areas of the law, and that the guidance should be accessible and enable compliance with the legislation efficiently and easily. We are therefore making a number of reforms to the process by which the Information Commissioner produces statutory codes of practice.
Clause 29 is a technical measure that ensures that all statutory codes of practice issued under the Data Protection Act 2018 follow the same parliamentary procedures, have the same legal effect, and are published and kept under review by the Information Commissioner. Under sections 121 to 124 of the Data Protection Act, the commissioner is obliged to publish four statutory codes of practice: the data sharing code, the direct marketing code, the age-appropriate design code, and the data protection and journalism code. The DPA includes provisions concerning the parliamentary approval process, requirements for publication and review by the commissioner, and details of the legal effect of each of the codes. So far, the commissioner has completed the data sharing code and the age-appropriate design code.
Section 128 of the Act permits the Secretary of State to make regulations requiring the Information Commissioner to prepare other codes that give guidance as to good practice in the processing of personal data. Those powers have not yet been used, but may be useful in the future. However, due to the current drafting of the provisions, any codes required by regulations made by the Secretary of State and issued by the commissioner would not be subject to the same formal parliamentary approval process or review requirements as the codes issued under sections 121 to 124. In addition, they do not have the same legal effect, and courts and tribunals would not be required to take a relevant provision of the code into account when determining a relevant question. Clearly, it is not appropriate to have two different standards of statutory codes of practice. To address that, clause 29 replaces the original section 128 with new section 124A, so that codes required in regulations made by the Secretary of State follow a similar procedure to codes issued under sections 121 to 124.
New section 124A provides the Secretary of State with the power to make regulations requiring the commissioner to produce codes of practice giving guidance as to good practice in the processing of personal data. Before preparing any code, the commissioner must consult the Secretary of State and other interested parties such as trade associations, data subjects and groups representing data subjects. That is similar to the consultation requirements for the existing codes. The parliamentary approval processes and requirements for the ICO to keep existing codes under review are also extended to any new codes required by the Secretary of State. The amendment also ensures that those codes requested by the Secretary of State have the same legal effect as those set out on the face of the DPA.
Clauses 30 and 31 introduce reforms to the process by which the commissioner develops statutory codes of practice for data protection. They require the commissioner to undertake and publish impact assessments, consult with a panel of experts during the development of a code, and submit the final version of a code to the Secretary of State for approval. Those processes will apply to the four statutory codes that the commissioner is already required to produce and to any new statutory codes on the processing of personal data that the commissioner is required to prepare under regulation made by the Secretary of State.
The commissioner will be required to set up and consult a panel of experts when drafting a statutory code. That panel will be made up of relevant stakeholders and, although the commissioner will have discretion over its membership, he or she will be required to explain how the panel was chosen. The panel will consider a draft of a statutory code and submit a report of its recommendations to the commissioner. The commissioner will be required to publish the panel’s response to the code and, if he chooses not to follow a recommendation, the reasons must also be published.
Clause 30 also requires the commissioner to publish impact assessments setting out who will be affected by the new or amended code and the impact it will have on them. While the commissioner currently carries out impact assessments when developing codes of practice, we believe that there are advantages to formalising an approach on the face of the legislation to ensure consistency.
Given the importance of the statutory codes, we believe it is important that there is a further degree of democratic accountability within the process. Therefore, clause 31 requires the commissioner to submit the final version of a statutory code to the Secretary of State for approval.
On that basis, I commend the relevant clauses to the Committee, but I am aware that the hon. Member for Barnsley East wishes to propose an amendment.
Stephanie Peacock (Labour, Barnsley East)
I turn first to clauses 29 and 30. Codes of practice will become increasingly important as the remit of the ICO expands and modernises. As such, it is important that the codes are developed in a way that is conducive to the product being as effective and useful as possible.
Although the ICO already carries out impact assessments for new codes of practice, that is only done as best practice and currently does not have any statutory underpinning. It is therefore pleasing to see clauses that will require consistency and high standards when developing new codes, ensuring that the resulting products are as comprehensive and helpful as possible. It is welcome, for example, to see that experts will be consulted in the process of developing these codes, including Government officials, trade associations and data subjects. It is also good to see that the commissioner will be required to publish a statement relating to the establishment of the expert panel, including how and why members were selected.
Given recent scandals that have shown that appointments to positions of power can be vulnerable, it is good practice to have transparency on the credentials of the panel, and how each of them came to be in such a position. That transparency is also reflected in the requirement for the commissioner to publish an explanation in any case where the panel’s recommendations are not accepted. That will ensure that proper consideration must be taken of the panel’s input, and it makes the commissioner accountable to the public.
I turn to clause 31 and amendment 111. Given the transparent and comprehensive statutory procedure set out in clause 30 to ensure that codes of practice are developed in conjunction with officials, industry and data subjects, and informed by expertise, the addition of the clause seems somewhat counterintuitive. Indeed, having already passed through the rigorous and transparent procedure, the clause allows codes of practice to be subject to endless interference from the Secretary of State, who—no matter their level of expertise or their intention—would be able to veto the codes, and send them back to the commissioner with recommendations for changes as many times as they wanted or needed to.
That level of interference from a politically appointed and motivated Minister in the product of an independent regulator has caused a lot of concern across a range of stakeholders. Indeed, almost every civil society group and trade association I engaged with in the run up to the Committee has raised concerns that the procedure could threaten the independence of the ICO altogether. That was also reflected in the consultation responses to the proposal in “Data: a new direction,” in which the Government admitted that a majority of people disagreed, citing concerns about the risk to independence.
This matters—not just inherently, but for public trust in the entire system of data protection. Any interpretation or potential that the independence of the commissioner is being downgraded could have a knock-on impact on the public’s ability to trust in its functions and, in turn, their ability to exercise their rights. Furthermore, it matters for the maintenance of our adequacy agreement with the EU, as such agreements rely heavily on the existence of a truly independent and functioning regulator.
I will again cite the figures from the Government’s own impact assessment, in which it is acknowledged that losing the agreement could cost up to £460 million as a one-off and £410 million every year afterwards. That is based on a direct reduction in UK-EU trade, and it may be even larger when accounting for onward supply chains with trade with third countries. It is therefore a concern for not just those most interested in data rights—though their input is, of course, crucial—but every single business that relies on EU adequacy and all of us who live in the economy that benefits from it.
To try to counteract concerns over the process, the Secretary of State will be required to publish their rationale for approving or not approving a code. Though the principle of transparency is always welcome, it is unfortunately not enough in this instance to justify any compromise—perceived or otherwise—to the independence of the ICO. Furthermore, there are no stated limits on the reasons that a Secretary of State might be able to refuse a code, even if they are made in bad faith or under severe misguidance, meaning that further harms may occur as a result of the changes. Given the scale of the risks I have outlined, I am keen to hear from the Minister what the real benefit of the clause is. What value is there in the Secretary of State being able to endlessly interfere with an expertly formed code that they themselves have requested?
Amendment 111 recognises that there may be a very limited set of circumstances in which the Secretary of State may wish to comment on a code and correct an oversight or major misinterpretation of the law. Indeed, the Government say in their consultation response that the measure is intended as a “final safeguard”. However, such instances should take only one round of amendments to resolve. The amendment would therefore accommodate one statement from the Secretary of State but give the regulator the ultimate say on its contents, ensuring that there is no risk of its independence being at stake. Anything more than that would put data rights, independence, and potentially adequacy at risk.
John Whittingdale (Conservative, Maldon)
I welcome the support of the Opposition for many of the principles contained in the clauses. I turn to amendment 111, tabled by the hon. Lady. As the clause originally sets out, once the commissioner is issued the final version of the code, the Secretary of State decides whether to approve it. If they do approve the code, it will be laid before Parliament for final approval. If they do not, they are required to publish their reasons.
The amendment would place a limit on that, so that the Secretary of State would be able to reject the final version of the code only once. If the code is revised by the commissioner in the light of the comments of the Secretary of State and resubmitted, under the amendment the Secretary of State would have to lay the code in Parliament for final approval. Although I understand the concern behind the amendment, we do not believe it to be justified. I understand that the hon. Lady does not want a code to be rejected multiple times, but we regard this as a final safeguard and it will be fully transparent. We are absolutely committed to maintaining the commissioner’s independence, but we think it also important that the Government have the opportunity to give a view before the code is laid before Parliament and for Parliament to give final approval. The amendment would unduly limit the Government’s ability to provide as necessary that further degree of democratic accountability.
The hon. Lady referred to the importance of maintaining adequacy, which we have already touched on. I fully share her view on its importance to the wider functioning of the economy, but when she raised the matter with the Information Commissioner he did not believe that it posed any risk. Indeed, he went on to point out:
“A failure of the Secretary of State to table and issue a proposed code would not affect the way in which the commissioner discharges his or her enforcement functions. We would still be able to investigate matters and find them in breach, regardless of whether that finding was consistent with the Secretary of State’s view of the law.”––[Official Report, Data Protection and Digital Information (No. 2) Public Bill Committee, 10 May 2023; c. 6-7, Q4.]
On that basis, we think that there should be the ongoing ability for the Secretary of State—and, through the Secretary of State, Parliament—to approve the final version of the code, but we do not feel that this interferes with the Information Commissioner’s ability to carry out his functions, nor does it represent any view as to our adequacy agreement.
Stephanie Peacock (Labour, Barnsley East)
The problem is that the Government are operating on the basis that everyone is acting in good faith, and although I am sure that the Minister and the current Secretary of State are doing so, we do not know what the future holds. It was incredibly encouraging that throughout the evidence sessions a number of witnesses said they did not feel that adequacy was at threat. That is welcome and reassuring, but only the EU Commission can give us adequacy. I am afraid the Minister simply has not done enough to alleviate my concerns about the independence of the ICO. I understand that the Minister disagrees with the Law Society of Scotland, but the full quote was:
“The ICO is tasked with producing statutory codes of conduct, which are incredibly useful for my clients and for anyone working in this sector. The fact that the Secretary of State can, in effect, overrule these is concerning, and it must be seen as a limit on the Information Commissioner’s independence.”––[Official Report, Data Protection and Digital Information (No. 2) Public Bill Committee, 10 May 2023; c. 74, Q156.]
As such, I will push my amendment to a vote.
Clause 31 - Codes of practice: approval by the Secretary of State
Clause 32 - Vexatious or excessive requests made to the Commissioner
John Whittingdale (Conservative, Maldon)
Taking advantage of your invitation, Mr Hollobone, I shall speak only briefly. The UK’s data protection framework allows a data subject or data protection officer to make a request to the Information Commissioner for information concerning the exercise of their data protection rights. The commissioner is expected to respond to a data subject or data protection officer and make no charge in the majority of cases, but the commissioner can refuse to respond or charge a reasonable fee for a response to a request when it is “manifestly unfounded or excessive”. Clause 7 changes the “manifestly unfounded or excessive” threshold for all requests from data subjects across the UK data protection framework to “vexatious or excessive”. Clause 32 replicates that language, inserting the same new threshold into section 135 of the Data Protection Act 2018, to ensure that the Information Commissioner’s exemption is consistent across the legislation. I urge the Committee to agree to the clause.
Stephanie Peacock (Labour, Barnsley East)
The new threshold contained in the clause has been discussed in debates under clause 7, and I refer hon. Members to my remarks in those debates, as many of the same concerns apply. The guidance that will be needed to interpret the terms “vexatious” and “excessive” should be no less applicable to the Information Commissioner, whose co-operation with data subjects and transparency should be exemplary, not least because the functioning of the regulator inherently sets an example for other organisations on how the rules should be followed.
Clause 33 - Analysis of performance
John Whittingdale (Conservative, Maldon)
Clause 33 introduces the requirement for the Information Commissioner to prepare and publish an analysis of their performance, using key performance indicators. The regulator will be required to publish that analysis at least annually. The commissioner will have the discretion to decide which factors effectively measure their performance.
Improving the commissioner’s monitoring and reporting mechanisms will strengthen their accountability to Parliament, organisations and the public, who have an interest in the commissioner’s effectiveness. Performance measurement will also have benefits for the commissioner, including by supporting their work of measuring progress towards their objectives and ensuring that resources are prioritised in the right areas. I urge that clause 33 stand part of the Bill.
Stephanie Peacock (Labour, Barnsley East)
I welcome the clause, as did the majority of respondents who supported the proposal in the “Data: a new direction” consultation. As recognised by the Government’s response to their consultation, respondents felt the proposal would allow for the performance of the ICO to be assessed publicly and provide evidence of how the ICO is meeting its statutory obligations. We should do all we can to promote accountability, transparency and public awareness of the obligations and performance of the ICO. The clause allows for just that.
Clause 34 - Power of the Commissioner to require documents
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss the following:
Clauses 35 to 38 stand part.
Government amendment 47.
Clause 42 stand part.
John Whittingdale (Conservative, Maldon)
This is a slightly chunkier set of clauses and amendments, so I will not be as brief as in the last two debates.
Clause 34 is a clarificatory amendment to the Information Commissioner’s powers in section 142 of the Data Protection Act to require information. Its purpose is to clarify the commissioner’s existing powers to put it beyond doubt that the commissioner can require specific documents as well as information when using the information notice power. Subsections (3) to (7) of the clause make consequential amendments to references to information notices elsewhere in the Data Protection Act.
Clause 35 makes provision for the Information Commissioner to require a data controller or processor to commission a report from an approved person on a specified matter when exercising the power under section 146 of the Data Protection Act to issue an assessment notice. The aim of the power is to ensure that the regulator can access information necessary to its investigations.
In the event of a data breach, the commissioner is heavily dependent on the information that the organisation provides. If it fails to share information—for example, because it lacks the capability to provide it—that can limit the commissioner’s ability to conduct a thorough investigation. Of course, if the organisation is able to provide the necessary information, it is not expected that the power would be used. The commissioner is required to act proportionately, so we expect that the power would be used only in a small minority of investigations, likely to be those that are particularly complex and technical in nature.
Clause 36 grants the Information Commissioner the power to require a person to attend an interview and answer questions when investigating a suspected failure to comply with data protection legislation. At the moment, the Information Commissioner can only interview people who attend voluntarily, which means there is a heavy reliance on documentary evidence. Sometimes that is ambiguous or incomplete and can lead to uncertainty. The ability to require a person to attend an interview will help to explain an organisation’s practices or evidence submitted, and circumvent a protracted and potentially fruitless series of back-and-forth communication via information notices. The power is based on existing comparable powers for the Financial Conduct Authority and the Competition and Markets Authority.
Clause 37 amends the provisions for the Information Commissioner to impose penalties set out in the Data Protection Act. It will allow the commissioner more time, where needed, to issue a final penalty notice after issuing a notice of intent. At the moment the Act requires the commissioner to issue a notice of intent to issue a penalty notice; the commissioner then has up to six months to issue the penalty notice unless an extension is agreed. That can prove difficult in some cases—for instance, if the organisation under investigation submits new evidence that affects the case at a late stage, or when the legal representations are particularly complex. The clause allows the regulator more time to issue a final penalty notice after issuing a notice of intent, where that is needed. That will benefit business, as it means the commissioner can give organisations more time to prepare their representations, and will result in better outcomes by ensuring that the commissioner has sufficient time to assess representations and draw his conclusions.
Clause 38 introduces the requirement for the Information Commissioner to produce and publish an annual report on regulatory activity. The report will include the commissioner’s investigatory activity and how the regulator has exercised its enforcement powers. That will lead to greater transparency of the commissioner’s regulatory activity.
Clauses 34 to 37, as I said, make changes to the Data Protection Act 2018 in respect of the Information Commissioner’s enforcement powers. Consequential on clauses 35 and 36, clause 42 makes changes to the Electronic Identification and Trust Services for Electronic Transactions Regulations 2016, known as the EITSET regulations. The EITSET regulations extend and modify the Information Commissioner’s enforcement powers to apply to its role as the supervisory body for trust service providers under the UK regulations on electronic identification and trust services for electronic transactions, known as the UK eIDAS. Clause 42 amends the EITSET regulations to ensure that the new enforcement powers introduced by clauses 34 to 37 are available to the Information Commissioner for the purposes of regulating trust service providers.
The new powers will help to ensure that the Information Commissioner is able to access the evidence needed to inform investigations. The powers will result in more informed investigations and, we believe, better outcomes. Clause 42 ensures that the Information Commissioner will continue to be able to act as an effective supervisory body for trust service providers established in the UK.
Government amendment 47 amends schedule 2 to the EITSET regulations. The amendment 2 is consequential to the amendment of section 155(3)(c) of the Data Protection Act made by schedule 4 to the Bill. The amendment to schedule 2 will remove the reference to consultation under section 65 of the Data Protection Act when section 155 is applied. It is necessary to remove reference to section 65 of the Data Protection Act when section 155 is applied with modification under schedule 2, as consultation requirements under that section are not relevant to the regulation of trust service providers under the UK eIDAS.
I hope that that is helpful to Members in explaining the merits of our approach to ensuring that the Information Commissioner has the right enforcement tools at its disposal and continues to be an effective and transparent regulator. I commend the clauses and Government amendment 47 to the Committee.
Stephanie Peacock (Labour, Barnsley East)
I will speak to each of the relevant clauses in turn. On clause 34, I am satisfied that the clarification that the Information Commissioner can require documents as well as information is necessary and will be of use to the regulator. I am pleased therefore pleased to accept the clause as drafted and to move on to the other clauses in this part.
Clause 35 provides for the commissioner to require an approved person to prepare a report on a specified matter, as well as to provide statutory guidance on, first, the factors it considers when deciding to require such a report and, secondly, the factors it considers when determining whom the approved person might be. That power to commission technical reports is one that the vast majority of respondents to the “Data: a new direction” consultation supported, as they felt it would lead to better informed ICO investigations. Any measures that help the ICO to carry out its duties rigorously and to better effect, while ensuring that relevant safeguards apply, are measures that I believe Members across the Committee will want to support.
In the consultation, however, the power was originally framed to commission a “technical report”, implying that it would be limited to particularly complex and technical investigations where there is significant risk of harm or detriment to data subjects. Although the commissioner is required to produce guidance on the circumstances in which a report might be required, I would still like clarification from the Minister of why such a limit was not included in the Bill as drafted. Does he expect it to be covered by the guidance produced by the ICO? Such a clarification is necessary not because we are against clause 35 in principle, just in acknowledgement that ICO’s powers—indeed, enforcement powers generally—must always be proportionate to the task at hand.
Furthermore, some stakeholders have said that it is unclear whether privilege will attach to reports required by the ICO and whether they may be disclosable to third parties who request copies of them. Greater clarity about how the power will operate in practice would therefore be appreciated.
Turning to clause 36, it is a core function of the ICO to monitor and enforce the UK’s data protection legislation and rules, providing accountability against the activities of all controllers, processors and individuals. To fulfil that function, the ICO may have to conduct an investigation to establish a body of evidence and determine whether someone has failed to comply with the legislation. The Government’s consultation document said that the ICO sometimes faces problems engaging organisations in those investigations, despite their having a duty to co-operate fully, especially in relation to interviews, as many people are nervous of negative consequences in their life or career if they participate in one. However, interviews are a crucial tool for investigations, as not all the relevant evidence will be available in written form. Indeed, that may become even more the case after the passing of this Bill, due to the reduced requirements to keep records, conduct data protection impact assessments and assign data protection officers—all of which contribute to a larger pool of documentation tracking data processing.
Clause 36, which will explicitly allow the ICO to compel witnesses to comply with interviews as part of an investigation, will, where necessary, ensure that as much relevant evidence as possible is obtained to inform the ICO’s judgment. That is something that we absolutely welcome. It is also welcome to see the safeguards that will be put in place under this clause, including the right not to self-incriminate and exemptions from giving answers that would infringe legal professional privilege or parliamentary privilege. That will ensure that the investigatory powers of the ICO stay proportionate to the issues at hand. In short, clause 36 is one that I am happy to support. After all, what is the purpose of us ensuring that data protection legislation is fit for purpose here today if the ICO is unable to actually determine whether anyone is complying?
On clause 37, it seems entirely reasonable that the ICO may require more than the standard six months to issue a penalty notice in particularly complex investigations. Of course, it remains important that the operations of the ICO are not allowed to slow unduly in cases where a penalty can be issued in the usual timeframe, but where the subject matter is particularly complicated, it makes sense to allow the ICO an extension to enable the investigation to be concluded in the proper, typically comprehensive manner. Indeed, complex investigations may be more common as we adjust to the new data legislation and a rapidly evolving technological landscape. By conducting the investigations properly and paying due attention to particularly technical issues, new precedents can be set that will speed up the regulator’s processes on the whole. Clause 37 is therefore welcomed by us, as it was by the majority of respondents to the Government’s consultation.
Turning to clause 38, as we have said multiple times throughout the progress of this Bill and in Committee, transparency and data protection should go hand in hand. Requiring the ICO to publish information each year on the investigations it has undertaken and the powers it has used will embed a further level of transparency into the regulatory system. Transparency breeds accountability, and requiring the regulator to publish information on the powers it is using will encourage such powers to be used proportionately and appropriately. Publishing an annual report with that information should also give us a better idea of how effectively the new regulatory regime is working. For example, a high volume of cases on a recurring issue could indicate a problem within the framework that needs addressing. Overall, it is welcome that Parliament and the public should be privy to information about how the ICO is discharging its regulatory functions. As a result, I am pleased to support clause 38.
Finally, the amendments to clause 42 are of a consequential nature, and I am happy to proceed without asking any further questions about them.
John Whittingdale (Conservative, Maldon)
I am most grateful to the hon. Lady for welcoming the vast majority of the provisions within these clauses. She did express some concern about the breadth of the powers available to the Information Commissioner, but I point out that they are subject to a number of safeguards defining how they can be used. The commissioner is required to publish how he will exercise his powers, and that will provide organisations with clarity on the circumstances in which they are to be used.
As the hon. Lady will be aware, like other regulators, the Information Commissioner is subject to the duty under the Legislative and Regulatory Reform Act to exercise their functions
“in a way which is transparent, accountable, proportionate and consistent”,
and,
“targeted only at cases in which action is needed.”
There will also be a right of appeal, which is consistent with the commissioner’s existing powers. On that basis, I hope that the hon. Lady is reassured.
Clause 39 - Complaints to controllers
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss the following:
Clauses 40 and 41 stand part.
That schedule 8 be the Eighth schedule to the Bill.
John Whittingdale (Conservative, Maldon)
These three clauses, together with schedule 8, streamline and clarify complaint routes for data subjects by making the respective rights and responsibilities of data controllers and data subjects clear in legislation. The measures will reduce the volume of premature complaints to the Information Commissioner, and give an opportunity to controllers to resolve complaints before they are escalated to the regulator.
Clause 39 enables data subjects to complain to a data controller if they believe that there has been an infringement of their data protection rights, and creates a duty for data controllers to facilitate the making of complaints by taking appropriate steps, such as providing a complaints form. The requirement will encourage better conversations and more dialogue between data subjects and data controllers. It will formalise best practice, and align with the standard procedures of other ombudsman services, which require complainants to seek to resolve an issue with the relevant organisation before escalation. The clause also introduces a regulation-making power for the Secretary of State to require controllers to notify the Information Commissioner of the number of complaints made to them in circumstances specified in the regulations.
Clause 40 provides the Information Commissioner with a new power to refuse to act on certain data protection complaints if certain conditions are met, specifically if the complaint has not been made to the relevant controller; the controller has not finished handling the complaint and less than 45 days have elapsed since it was made; or the complaint is considered vexatious or excessive, as defined in the Bill. For example, that could be the case with a complaint that repeats a previous complaint made by the data subject to the commissioner. The power is in addition to the discretion that the commissioner can already exercise to “take appropriate steps” to respond to a complaint and investigate it “to the extent appropriate.” The clause requires the Information Commissioner to publish guidance about how it will respond to complaints and exercise its power to refuse to act on complaints. Finally, the clause also outlines the process for appeals if the commissioner refuses to act on a data protection complaint.
Clause 41 introduces schedule 8, which contains miscellaneous minor and consequential amendments to the UK General Data Protection Regulation and the Data Protection Act relating to complaints by data subjects.
Schedule 8 makes consequential amendments to the UK GDPR and the DPA relating to complaints by data subjects, which will ensure consistency across data protection legislation in relation to the changes to the complaints framework under clauses 39 and 40.
Stephanie Peacock (Labour, Barnsley East)
I will focus most of my remarks on the group on clauses 39 and 40, as clause 41 and schedule 8 contain mostly consequential provisions, as the Minister outlined.
There are two major sections to the clauses. First, they require a complainant to issue their complaint to the controller directly, through allowing the commissioner to refuse to process their complaint otherwise. Secondly, they require the commissioner to refuse any complaint that is vexatious or excessive. I will speak to both in turn.
As the ICO grows and its remit expands, given the rapidly growing use of data in our society, it makes sense that its resources should be focused where they are most needed. Indeed, when giving evidence to the Committee, the Information Commissioner and Paul Arnold of the ICO stated that their current duty to investigate all complaints is creating a burden on their resources. Therefore, the proposal to require that complainants reach out to their data controller first, before contacting the ICO, seems to make sense, as it will allow the regulator to move away from handling low-level complaints, or complaints that are under way but not yet resolved. Instead, it would be able to refocus resources into handling complaints that have been mishandled or that offer a serious threat to data rights and public trust in data use.
Though that may be seen by some businesses and controllers as shifting an extra requirement on to them, the move should be viewed overall as a positive one, as it will require controllers to have clear processes in place for handling complaints and hopefully incentivise against conducting the kind of unlawful processing that prompts complaints in the first place. Indeed, the ICO already encourages that type of best practice, with complainants often encouraged to speak directly with the relevant data controller first before seeking help from the regulator. The clause would therefore simply formalise the arrangement, providing clarity on three levels. First, it would ensure that data subjects are clear on their right to complain directly to the controller. Secondly, it would ensure that controllers are clear on their duty to respond to such complaints. Finally, the ICO would be certain of its ability to refuse a request if the complainant refuses to comply with that model.
Although it is vital that the ICO is able to modernise and direct efforts where they are most needed, it is also vital that a healthy relationship is kept between the public—as data and decision subjects—and the ICO. The public must feel that the commissioner is there to support them in exercising their rights or seeking redress where necessary, not least because lodging a complaint can already be a difficult and distressing process. Indeed, even the commissioner himself said, when he first assumed his role, that he wanted to
“make it easy for people to access remedies if things go wrong.”
As such, it is pleasing to see safeguards built into the clause that ensure a complainant can still escalate their complaint to the ICO, and appeal any refusal from the commissioner to a tribunal.
Data rights groups, such as the Open Rights Group, hold much more serious concerns about the ability to refuse vexatious and excessive requests. Indeed, they worry that the new power will allow the ICO to ignore widespread and systemic abuses of data rights. As was the case with subject access requests, the difference between a complaint made in anger—which is quite likely, given that the complainant believes they have suffered an abuse of their rights—and a vexatious one must be clearly distinguished. The ICO should not be able to reject complaints of data abuses simply because the complainant acts in ways caused by distress.
As the response of the Government to their consultation reveals, only about half of respondents agreed with the proposal to set out criteria by which the ICO can decide not to investigate a complaint. The safeguard to appeal any refusal from the commissioner is therefore crucial in ensuring that there is a clear pathway for data subjects and decision subjects to dispute the decision of the ICO. It is also right that they should be informed of that safeguard, as well as told why their complaint has been refused, and given the opportunity to complain again with a more complete picture of information.
Overall, the clauses seems to strike the right balance between ensuring safeguards for data and decision subjects while helping the ICO to modernise. However, terms such as “vexatious” and “excessive” must be clearly defined to ensure that the ICO is able to exercise this new power of refusal proportionately and sensibly.
Carol Monaghan (Scottish National Party, Glasgow North West)
I am looking for some clarification from the Minister. Under clause 39, it says:
“A controller must facilitate the making of complaints…such as providing a complaint form which can be completed electronically and by other means.”
Can the Minister clarify whether every data controller will have to provide an electronic means of making a complaint? For many small data controllers, which would include many of us in the room, providing an electronic means of complaint might require additional expertise and cost that they may not have. If it said, “and/or by other means”, which would allow a data controller to provide a paper copy, that might provide a little more reassurance to data controllers.
John Whittingdale (Conservative, Maldon)
Let me address the point of the hon. Member for Glasgow North West first. The intention of the clause is to ensure that complainants go first to the data controller, and the data controller makes available a process whereby complaints can be considered. I certainly fully understand the concern of the hon. Lady that it should not prove burdensome, particularly for small firms, and I do not believe that it would necessarily require an electronic means to do so. If that is not the case, I will tell her, but it seems to me that the sensible approach would be for data controllers to have a process that the Information Commissioner will accept is available to complainants first, before a complaint is possibly escalated to the next stage.
With regard to the point of the hon. Member for Barnsley East, we have debated previously the change in the threshold to “vexatious” and “excessive”, and we may continue to disagree on that matter.
Clause 42 - Consequential amendments to the EITSET Regulations
Clause 43 - Protection of prohibitions, restrictions and data subject’s rights
John Whittingdale (Conservative, Maldon)
Clause 43 is a technical measure that creates a presumption that our data protection laws should not be overridden by future laws that relate to the processing of personal data, but it respects parliamentary sovereignty by ensuring that Parliament can depart from this presumption in particular cases if it deems it appropriate to do so. For example, if new legislation permitted or required an organisation to share personal data with another for a particular purpose, the default position in the absence of any specific indication to the contrary would be that the data protection legislation would apply to the new arrangement.
Damian Collins (Conservative, Folkestone and Hythe)
Will my right hon. Friend confirm that the provision will also apply with trade agreements? Certainly in the early stages of the negotiations for a UK-US trade agreement, the United States Government sought to include various provisions relating to tech policy. In such a scenario, would this legislation take precedence above anything written into a trade agreement?
John Whittingdale (Conservative, Maldon)
That would certainly be my interpretation. I do not see that a trade agreement could possibly overturn an Act of Parliament unless Parliament specifically sets out that it intends that that should be the case. This is a general protection, essentially saying that in all future cases data protection legislation applies unless Parliament specifically indicates that that should not be the case.
Until now, ensuring that any new data protection measures are read consistently with the data protection legislation has relied either on inclusion of express provision to that effect in new data processing measures, or on general rules of interpretation. There are risks to that situation. Including relevant provisions in each and every new data processing provision is onerous and could be inadvertently omitted. General rules of interpretation can be open to different interpretations by courts, particularly in the light of legal challenges following our exit from the European Union. This can create the potential for legal uncertainty and as a result could lead to a less effective and comprehensive data protection legislative framework.
Clause 43 creates a presumption that any future legislation permitting the processing of personal data will be subject to the key requirements of the UK’s data protection legislation unless clear provisions are made to the contrary. This is a technical but necessary measure and I commend it to the Committee.
Stephanie Peacock (Labour, Barnsley East)
I understand that the clause contains legal clarifications relating to the interaction of data protection laws with other laws. On that basis, I am happy to proceed.
Clause 44 - Regulations under the UK GDPR
John Whittingdale (Conservative, Maldon)
The clause outlines the process and procedure for making regulations under powers in the UK GDPR. Such provision is needed because the Bill introduces regulation-making powers into the GDPR. There is an equivalent provision in section 182 of the Data Protection Act. Among other things, the clause makes it clear that, before making regulations, the Secretary of State must consult the Information Commissioner and such other persons as they consider appropriate, other than when the made affirmative procedure applies. In such cases, the regulations can be made before Parliament has considered them, but cannot remain as law unless approved by Parliament within a 120-day period.
Clause 45 introduces schedule 9, which contains a number of minor amendments to the GDPR and the Data Protection Act. Schedule 9 makes it clear that the requirements for lawful processing in articles 6 and 9 of the GDPR are cumulative. It makes technical amendments to the definition of good practice in section 124 of the Data Protection Act and other minor amendments to the Act to clarify that, in calculating the 40-day parliamentary period permitted for any objection or rejection of documents laid before Parliament, such period does not include any whole days within a period when Parliament is dissolved or prorogued, or when both Houses of Parliament are adjourned for more than four days. The amendments are minor but will improve the legal clarity of the text.
Clause 46 - Introductory
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss clause 47 stand part.
John Whittingdale (Conservative, Maldon)
I am sure that the Committee will be pleased to learn that we have now completed part 1 of the Bill. [Hon. Members: “Hear, hear!”]
Clause 46 provides an overview of the provisions in part 2 that are aimed at securing the reliability of digital verification services through a trust framework, a public register, an information gateway and a trust mark.
Clause 47 will require the Secretary of State to prepare and publish the digital verification services trust framework, a set of rules, principles, policies, procedures and standards that an organisation that wishes to become a certified and registered digital verification service provider must follow. The Secretary of State must consult the Information Commissioner and other appropriate persons when preparing the trust framework; that consultation requirement can be satisfied ahead of the clause coming into force. The Secretary of State must review the trust framework every 12 months and must consult the Information Commissioner and other appropriate persons when carrying out the review. I commend both clauses to the Committee.
Stephanie Peacock (Labour, Barnsley East)
Clause 46 defines digital verification services. Central to the definition, and to the framing of the debate on part 2, is the clarification that they are
“services that are provided at the request of an individual”.
That is a crucial distinction: digital verification services and the kinds of digital identity that they enable are not the same as any kind of Government-backed digital ID card, let alone a compulsory one. As we will discuss, it is important that any such services are properly regulated and can be relied on. However, the clause seems to set out a sensible definition that clarifies that all such services operate at individual request and are entirely separate from universal or compulsory digital identities.
I will speak in more depth about clause 47. As we move towards an increasingly digitally focused society, it makes absolute sense that someone should be able, at their own choice, to prove their identity online as well as in the physical world. Providing for a trusted set of digital verification services would facilitate just that, allowing people to prove with security and ease who they are for purposes including opening a bank account or moving house, akin to using physical equivalents like a passport or a proof of address such as a utility bill. It is therefore understandable that the Government, building on their existing UK digital identity and attributes trust framework, want to legislate so that the full framework can be brought into law when it is ready.
In evidence to the Committee, Keith Rosser highlighted the benefits that a digital verification service could bring, using his industry of work and employment as a live case study. He said:
“The biggest impact so far has been on the speed at which employers are able to hire staff”––[Official Report, Data Protection and Digital Information (No. 2) Public Bill Committee, 10 May 2023; c. 52, Q112.]
In a study of 70,000 hires, the digital identity route took an average time of three minutes and 30 seconds, saving about a week compared with having to meet with an employer in person to provide physical documents. That has benefits not only to the individuals, who can start work a week earlier, but to the wider economy, since the same people will start contributing to taxation and their local economy a week earlier too.
Secondly, Keith identified that digital verification could open up remote jobs to people living in areas where employment opportunities are harder to come by. In theory, someone living in my constituency of Barnsley East could be hired in a role that would previously have been available only in London, thanks to their ability to prove who they are without ever having to meet their employer in person.
In the light of those benefits, as well as the potential reduction in fraud from cutting down on the usability of fake documents, in principle it seems only logical to support a framework that would allow trusted digital verification services to flourish. However, the key is to ensure that the framework breeds the trust necessary to make it work. In response to the digital identity call for evidence in 2019, the Government identified that a proportion of respondents were concerned about their privacy when it came to digital verification, saying that without assurances on privacy protections it would be hard to build trust in those systems. It is therefore curious that the Government have not accompanied their framework with any principles to ensure that services are designed and implemented around user needs and that they reflect important privacy and data protection principles.
Can the Minister say why the Government have not considered placing the nine identity assurance principles on the statute book, for example, to be considered when legislating for any framework? Those principles were developed by the Government’s own privacy and consumer advisory group back in 2014; they include ensuring that identity assurance can take place only where consent, transparency, multiplicity of choice, data minimisation and dispute resolution procedures are in place. That would give people the reassurance to trust that the framework is in keeping with their needs and rights, as well as those of industry.
Furthermore, can the Minister explain whether the Government intend to ensure that digital verification will not be the only option in any circumstance, making it mandatory? As Big Brother Watch points out, digital identity is not a practical or desired option, particularly for vulnerable or marginalised groups. Elderly people may not be familiar with such technology, while others might be priced out of it, especially given the recent rise in the cost of broadband and mobile bills attached to inflation. Although we must embrace the opportunities that technology can provide in identity verification, there must also be the ability to opt out and use offline methods of identification where needed, or we will risk leaving people out of participating in key activities such as jobseeking.
Finally, I look forward to hearing more about the governance of digital verification services and the framework. The Bill does not provide a statutory basis for the new office for digital identities and attributes, and there is therefore no established body for the functions related to the framework. It is important that when the new office is established, there is good communication from Government about its powers, duties, functions and funding model. After all, the framework and the principles it supports are only as strong as their enforcement.
Overall, I do not wish to stand in the way of this part of the Bill, with the caveat that I am keen to hear from the Minister on privacy protections, on the creation of the new office and on ensuring that digital verification is the beginning of a new way of verifying one’s identity, not the end of any physical verification options.
Chi Onwurah (Labour, Newcastle upon Tyne Central)
It is a pleasure to follow my hon. Friend the Member for Barnsley East. I have some general comments, which I intend to make now, on the digital verification services framework introduced and set out in clause 46. I also have some specific comments on subsequent clauses; I will follow your guidance, Mr Hollobone, if it is your view that my comments relate to other clauses and should be made at a later point.
Like my hon. Friend, I recognise the importance of digital verification services and the many steps that the Government are taking to support them, but I am concerned about the lack of coherence between the steps set out in the Bill and other initiatives, consultations and activities elsewhere in Government.
As my hon. Friend said, the Government propose to establish an office for digital identities and attributes, which I understand is not a regulator as such. It would be good to have clarity on the position, as there is no discussion in the Bill of the duties of the new office or any kind of mechanisms for oversight or appeal. What is the relationship between the office for digital identities and attributes and this legislation? The industry has repeatedly called for clarity on the issue. I think we can all agree that a robust and effective regulatory framework is important, particularly as the Bill confers broad information-gathering powers on the Secretary of State. Will the Minister set out his vision and tell us how he sees the services being regulated, what the governance model will be, how the office—which will sit, as I understand it, in the Department for Science, Innovation and Technology—will relate to this legislation, and whether it will be independent of Government?
Will the Minister also help us to understand the relationship between the digital verification services set out in the Bill and other initiatives across Government on digital identity, such as the Government Digital Service’s One Login service, which we understand will be operated across Government services, and the initiatives of the Home Office’s fraud strategy? Is there a relationship between them, or are they separate initiatives? If they are separate, might that be confusing for the sector? I am sure the Minister will agree that we in the UK are fortunate to have world leaders in digital verification, including iProov, Yoti and Onfido. I hope the Minister agrees that for those organisations to continue their world-leading role, they need clarification and understanding of the direction of Government and how this legislation relates to that direction.
Finally, I hope the Minister will agree that digital identity is a global business. Will he say a few words about how he has worked with, or is working with, other countries to ensure that the digital verification services model set out in this legislation is complementary to other services and interoperable as appropriate, and that it builds on the learnings of other digital verification services?
John Whittingdale (Conservative, Maldon)
I am grateful to the hon. Member for Barnsley East for setting out the Opposition’s general support for the principle of moving towards the facilitation of digital verification services. She set out some of the benefits that such services can provide, and I completely echo her points on that score. I reiterate the central point that none of this is mandatory: people can choose to use digital verification services, but there is no intention to make them compulsory.
The trust framework has been set out with a wide number of principles and standards, to which privacy is central. The hon. Member for Barnsley East is right that that will be necessary to obtain trust from people seeking to use the services. She and the hon. Member for Newcastle upon Tyne Central have both set out detailed questions about the operation of the new office and the work alongside other Government Departments. I would like to respond to their points but, given that we are about to break, we could accept the general principle of this clause and then discuss them, no doubt in greater detail, in the debate on subsequent clauses. Will the Committee accept this clause with the assurance that we will address a lot of the issues just raised as we come to subsequent clauses in this part of the Bill?
Clause 48 - DVS register
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss clauses 49 to 53 stand part.
John Whittingdale (Conservative, Maldon)
Clauses 48 to 52 provide the Secretary of State with powers and duties relating to the governance and oversight of digital identities in the UK. Those functions will be carried out by the office for digital identities and attributes. I can tell the hon. Member for Newcastle upon Tyne Central that the office is a team of civil servants in the Department for Science, Innovation and Technology. The office will oversee certified organisations that provide trusted digital verification services, to ensure that the purpose of the legislation is being upheld as the market develops.
Chi Onwurah (Labour, Newcastle upon Tyne Central)
I appreciate the Minister’s clarification that the office will be a group of civil servants, but I do not see that set out in the Bill, in the clause that we are currently debating. Am I wrong?
John Whittingdale (Conservative, Maldon)
As the office is an internal body, within the Department, I do not think that it would necessarily be specifically identified in the legislation in that way. If there is any more information on that, I will be happy to provide it to the hon. Lady in a letter, but the office is not a separate body to the Department.
Chi Onwurah (Labour, Newcastle upon Tyne Central)
I thank the Minister for providing greater clarification, but if the office is not a separate body, it cannot be claimed to be independent of Government, which means that the governance of digital verification services is not independent. Will he confirm that?
John Whittingdale (Conservative, Maldon)
This is a function that will operate within Government. I do not think that it is one where there is any specific need for particular independence, but as I said, I am happy to supply further details about precisely how it will operate if that is helpful to the hon. Lady.
Let me move on from the precise operation of the body. Clause 53 sets out requirements for certified digital verification service providers in relation to obtaining top-up certificates where the Secretary of State revises and republishes the DVS trust framework.
Clause 48 provides that the Secretary of State must establish and maintain a register of digital verification service providers. The register must be made publicly available. The Secretary of State is required to add a digital verification service provider to the register, provided that it has met certain requirements. To gain a place on the register, the provider must first be certified against the trust framework by an accredited conformity assessment body. Secondly, the provider must have applied to be registered in line with the Secretary of State’s application requirements under clause 49. Thirdly, the provider must pay any fee set by the Secretary of State under the power in clause 50.
The United Kingdom Accreditation Service accredits conformity assessment bodies as competent to assess whether a digital verification service meets the requirements set out in the trust framework. That, of course, is an arm’s length body. Assessment is by independent audits, and successful DVS providers are issued with a certificate.
The Secretary of State is prohibited from registering a provider if it has not complied with the registration requirements. An application must be rejected if it is based on a certificate that has expired, has been withdrawn by the issuing body, or is required to be ignored under clause 53 because the trust framework rules have been amended and the provider has not obtained a top-up certificate in time. The Secretary of State must also refuse to register a DVS provider if the provider was removed from the register through enforcement powers under clause 52 and reapplies for registration while still within the specified removal period.
Clause 48(7) provides definitions for “accredited conformity assessment body”, “the Accreditation Regulation”, “conformity assessment body” and “the UK national accreditation body”.
Clause 49 makes provision for the Secretary of State to determine the form of an application for registration in the digital verification services register, the information that an application needs to contain, the documents to be provided with an application and the manner in which an application is to be submitted.
Clause 50 allows the Secretary of State to charge providers a fee on application to be registered in the DVS register. The fee amount is to be determined by the Secretary of State. The clause also allows the Secretary of State to charge already registered providers ongoing fees. The amount and timing of those fees are to be determined by the Secretary of State.
Clauses 51 and 52 confer powers and duties on the Secretary of State in relation to the removal of persons from the register. Clause 51 places a duty on the Secretary of State to remove a provider from the register if certain conditions are met. That will keep the register up to date and ensure that only providers that hold a certificate to prove that they adhere to the standards set in the framework are included in the register. Clause 52 provides a power to the Secretary of State to remove a provider from the register if the Secretary of State is satisfied that the provider is failing to provide services in accordance with the trust framework, or if it has failed to provide the Secretary of State with information as required by a notice issued under clause 58. Clause 52 also contains safeguards in respect of the use of that power.
Clause 53 applies where the Secretary of State revises and republishes the DVS trust framework to include a new rule or to change an existing rule and specifies in the trust framework that a top-up certificate will be required to show compliance with the new rule from a specified date.
I hope that what I have set out is reasonably clear, and on that basis I ask that clauses 48 to 53 stand part of the Bill.
Stephanie Peacock (Labour, Barnsley East)
As has been mentioned, a publicly available register of trusted digital verification services is welcome; as a result, so is this set of clauses. A DVS register of this kind will improve transparency for anyone wanting to use a DVS service, as they will be able to confirm easily and freely whether the organisation that they hope to use complies with the trust framework.
However, the worth of the register relies on the worth of the trust framework, because only by getting the trust framework right will we be able to trust those that have been accredited as following it. That will mean including enough in the framework to assure the general public that their rights are protected by it. I am thinking of things such as data minimisation and dispute resolution procedures. I hope that the Department will consider embedding principles of data rights in the framework, as has been mentioned.
As with the framework, the detail of these clauses will come via secondary legislation, and careful attention must be paid to the detail of those measures when they are laid before Parliament. In principle, however, I have no problem with the provisions of the clauses. It seems sensible to enable the Secretary of State to determine a fee for registration, to remove a person from the register upon a change in circumstances, or to remove an organisation if it is failing to comply with the trust framework. Those are all functions that are essential to the register functioning well, although any fees should of course be proportionate to keep market barriers low and ensure that smaller players continue to have access. That facilitates competition and innovation.
Similarly, the idea of top-up certificates seems sensible. Members on both sides of the House have agreed at various points on the importance of future-proofing a Bill such as this, and the digital verification services framework should have space for modernisation and adaptation where necessary. Top-up certificates will allow for the removal of any organisation that is already registered but fails to comply with new rules added to the framework.
The detail of these provisions will be analysed as and when the regulations are introduced, but I will not object to the principle of an accessible and transparent register of accredited digital verification services.
Chi Onwurah (Labour, Newcastle upon Tyne Central)
I thank the Minister for clarifying the role of the office for digital identities and attributes. Some of the comments I made on clause 46 are probably more applicable here, but I will not repeat them, as I am sure the Committee does not want to hear them a second time. However, I ask the Minister to clarify the process. If a company objects to not being approved for registration or says that it has followed the process set out by the Secretary of State but the Secretary of State does not agree, or if a dispute arises for whatever reason, what appeal process is there, if any, and who is responsible for resolving disputes? That is just one example of the clarity that is necessary for an office of this kind.
Will the Minister clarify the dispute resolution process and whether the office for digital identities and attributes will have a regulatory function? Given the lack of detail on the office, I am concerned about whether it will have the necessary powers and resources. How many people does the Minister envisage working for it? Will they be full-time employees of the office, or will they be job sharing with other duties in his Department?
My other questions are about something I raised earlier, to which the Minister did not refer: international co-operation and regulation. I imagine there will be instances where companies headquartered elsewhere want to offer digital verification services. Will there be compatibility issues with digital verification that is undertaken in other jurisdictions? Is there an international element to the office for digital identities and attributes?
Everyone on the Committee agrees that this is a very important area, and it will only get more important as digital verification becomes even more essential for our everyday working lives. What discussions is the Minister having with the Department for Business and Trade about the kind of market that we might expect to see in digital verification services and ensuring that it is competitive, diverse and across our country?
John Whittingdale (Conservative, Maldon)
I look forward to debating the detail of the framework with the hon. Member for Barnsley East when it comes forward, but the hon. Member for Newcastle upon Tyne Central raised a couple of specific points. As I said, the new office for digital identities and attributes will be in the Department for Science, Innovation and Technology, and it will work on a similar basis to that of the office for product safety and standards, which operates within the Department for Business and Trade.
However, I should make it clear that the office for digital identities and attributes is not a regulator, because the use of digital identities is not mandatory, so it does not have investigatory or enforcement powers. It is not our intention for it to be able to levy fines or resolve individual complaints. Further down the line, as the market develops, it may be decided that it should be housed permanently in an independent body or as an arm’s length body, but that is for consideration in due course. It will start off within the Department.
I will come back to the hon. Member for Newcastle upon Tyne Central with more detail about dispute resolution. I take her point; I am not sure how often what she describes is likely to happen, but clearly it is sensible at least to take account of it.
Finally, the hon. Lady asked about working internationally. Obviously, the digital economy is a global phenomenon and every country will look to establish similar types of service, so we are extremely keen to work with other countries. We are benchmarking our own framework against those of countries that will be at different stages of their digital identity development. We will also share UK expertise with anyone who wishes to learn from the lessons that we have already gained. That will be an ongoing process, but I accept that it is important that services are developed by countries on a co-operative basis globally.
Clause 54 - Power of public authority to disclose information to registered person
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss the following:
Clauses 55 and 56 stand part.
Government amendments 6 and 7.
John Whittingdale (Conservative, Maldon)
Clause 54 creates a permissive power to enable public authorities to share information relating to an individual with registered digital verification service providers. That the power is permissive means that public authorities are not under any obligation to disclose information. The power applies only where a digital verification service provider is registered in the DVS register and the individual has requested the digital verification service from that provider. Information disclosed using the power does not breach any duty of confidentiality or other restrictions relating to the disclosure of information, but the power does not enable the disclosure of information if disclosure would breach data protection legislation. The clause also gives public authorities the power to charge fees for disclosing information.
All information held by His Majesty’s Revenue and Customs is subject to particular statutory safeguards relating to confidentiality. Clause 55 establishes particular safeguards for information disclosed to registered digital verification service providers by His Majesty’s Revenue and Customs under clause 54. The Government will not commence measures to enable the disclosure of information held by HMRC until the commissioners for HMRC are satisfied that the technology and processes for information sharing uphold the particular safeguards relating to taxpayer confidentiality and therefore allow information sharing by HMRC to occur without adverse effect on the tax system or any other functions of HMRC.
Clause 56 obliges the Secretary of State to produce and publish a code of practice about the disclosure of information under clause 54. Public authorities must have regard to the code when disclosing information under this power. Publication of the first version of the code is subject to the affirmative resolution procedure. Publication of subsequent versions of the code is subject to the negative resolution procedure. We will work with the commissioners for HMRC to ensure that the code meets the needs of the tax system.
New clauses 3 and 4 and Government amendments 6 and 7 establish safeguards for information that reflect those already in the Bill under clause 55 for HMRC. Information held by tax authorities in Scotland and Wales—Revenue Scotland and the Welsh Revenue Authority—is subject to similar statutory safeguards relating to confidentiality. These safeguards ensure that confidence and trust in the tax system is maintained. Under these provisions, registered DVS providers may not further disclose information provided by Revenue Scotland or the Welsh Revenue Authority unless they have the consent of that revenue authority to do so. The addition of these provisions will provide an equivalent level of protection for information shared by all three tax authorities in the context of part 2 of the Bill, avoiding any disparity in the treatment of information held by different tax authorities in this context. A similar provision is not required for Northern Irish tax data, as HMRC is responsible for the collection of devolved taxes in Northern Ireland.
Stephanie Peacock (Labour, Barnsley East)
Many digital verification services will, to some extent, rely on public authorities being able to share information relating to an individual with an organisation on the DVS register. To create a permissive gateway that allows this to happen, as clause 54 does, is therefore important for the functioning of the entire DVS system, but there must be proper legal limits placed on these disclosures of information, and as ever, any disclosures involving personal data must abide by the minimisation principle, with only the information necessary to verify the person’s identity or the fact about them being passed on. As such, it is pleasing to see in clause 54 the clarification of some of those legal limits, as contained in the likes of data protection legislation and the Investigatory Powers Act 2016. Similarly, clause 55 and the Government new clauses apply the necessary limits on sharing of personal data from HMRC and devolved revenue authorities under clause 54.
Finally, clause 56, which seeks to ensure that a code of practice is published regarding the disclosure of information under clause 54, will be a useful addition to the previous clauses and will ensure that the safety of such disclosures is properly considered in comprehensive detail. The Information Commissioner, with their expertise, will be well placed to help with this, so it is pleasing to see that they will be consulted during the process of designing this code. It is also good to see that this consultation will be able to occur swiftly—before the clause even comes into force—and that the resulting code will be laid before both Houses.
In short, although some disclosures of personal data from public authorities to organisations providing DVS are inevitable, as they are necessary for the very functioning of a verification service, careful attention should be paid to how this is done safely and legally. These clauses, alongside a well-designed framework—as already discussed—will ensure that that is the case.
Clause 57 - Trust mark for use by registered persons
John Whittingdale (Conservative, Maldon)
Clause 57 makes provision for the Secretary of State to designate a trust mark to a DVS provider. The trust mark is essentially a kitemark that shows that the provider complies with the rules and standards set out in the trust framework, and has been certified by an approved conformity assessment body. The trust mark must be published by the Secretary of State and can only be used by registered digital verification service providers. The clause gives the Secretary of State powers to enforce that restriction in civil proceedings.
Stephanie Peacock (Labour, Barnsley East)
Trust marks are useful tools that allow organisations and the general public alike to immediately recognise whether or not a product or service has passed a certain testing standard or criterion. This is especially the case online, where due to misinformation and the prevalence of scams such as phishing, trust in online services can be lower than in the physical world.
The TrustedSite certification, for example, offers online businesses an earned certification programme that helps them to demonstrate that they are compliant with good business practices and maintain high safety standards. This is a benefit not only to the business itself, which is able to convert more users into clicks and sales, but to the users, who do not have to spend time researching each individual business and can explore pages and shop with immediate certainty. A trust mark for digital verification services would serve a similar purpose, enabling certified organisations that meet the trust framework criteria to be immediately recognisable, offering them the opportunity to be used by more people and offering the public assurance that their personal data is being handled by a verified source.
Of course, as is the case with this entire section of the Bill, the trust mark is only worth as much as the framework around it. Ministers should again think carefully about how to ensure that the framework supports the rights of the individual. Furthermore, the trust mark is useful only if people recognise it; otherwise, it cannot provide the immediate reassurance that it is supposed to. When the trust mark is established, what measures will the Department take to raise public awareness of it? In the same vein, to know the mark’s value, the public must also be aware of the trust framework that the mark is measured against, so what further steps will the Department take to increase knowledge and understanding of digital verification services and frameworks? Finally, will the Department publish the details of any identified unlawful use of the trust mark, so that public faith in the reliability of the trust mark remains high?
Overall, the clause is helpful in showing that we take seriously the need to ensure that people do not use digital verification services that may mishandle their data.
John Whittingdale (Conservative, Maldon)
I am grateful to the hon. Lady for her support. I entirely take her point that a trust mark only really works if people know what it is and can look for it when seeking a DVS provider.
Regarding potential abuse, obviously that is something we will monitor and potentially publicise in due course. All I would say at this stage is that she raises valid points that I am sure we will consider as the new system is implemented.
Clause 58 - Power of Secretary of State to require information
Philip Hollobone (Conservative, Kettering)
With this, it will be convenient to discuss clauses 58 and 59 stand part.
John Whittingdale (Conservative, Maldon)
Clauses 58 to 60 set out powers and duties conferred upon the Secretary of State in relation to the exercise of her governance and oversight functions under part 2.
Clause 58 enables the Secretary of State to issue a written notice that requires accredited conformity assessment bodies or registered DVS providers to provide information reasonably required by the Secretary of State to exercise functions under part 2. The notice must state why the information is required. It may also state what information is required, the form in which it should be provided, when it should be provided and the place to which it should be provided. Any notice given to a provider must also inform the provider that they may be removed from the DVS register if they fail to comply with the notice.
The power is subject to certain safeguards. Information does not have to be disclosed if to do so would breach clause 55 in relation to HMRC data or data protection legislation, or if disclosure is prohibited by the relevant parts of the Investigatory Powers Act 2016. Information does not need to be disclosed if doing so would reveal an offence that would expose a person to criminal proceedings. That does not apply to offences mentioned relating to false statements.
Clause 59 gives the Secretary of State the power to make regulations specifying that another person is able to exercise her functions under part 2. This clause enables us to move the governance and oversight functions of the Secretary of State to a third party if appropriate.
Chi Onwurah (Labour, Newcastle upon Tyne Central)
I thank the Minister for giving way. Before he moves on to clause 60, can he set out, perhaps giving an example, where it might be appropriate to use the power in clause 59 to make arrangements for another person to take on these functions, or in what circumstances he envisages it being used?
John Whittingdale (Conservative, Maldon)
We are obviously at a very early stage in the development of this market. At the moment, it is felt right that oversight should rest with the Secretary of State, but it may be that as the market grows and develops there will need to be the oversight via a separate body. The clause keeps the power available to the Secretary of State to delegate the function if he or she chooses to do so.
Clause 60 requires the Secretary of State to publish an annual report on the functioning of this part. The first report must be published within 12 months of clause 47, the DVS trust framework clause, coming into force. The reports will help to ensure that the market continues to meet the needs of DVS providers, public authorities, regulators, civil society and individuals. I commend the clauses to the Committee.
Stephanie Peacock (Labour, Barnsley East)
To oversee the DVS register, it is understandable that the Secretary of State may in some cases need to require information from registered bodies to ensure that they are complying with their duties under the framework. It is good that clause 58 provides for that power, and places reasonable legal limits on it, so that disclosures of information do not disrupt legal professional privilege or other important limitations. Likewise, it is sensible that the Secretary of State be given the statutory power to delegate some oversight of the measures in this part in a paid capacity, as is ensured by clause 59.
As I have mentioned many times throughout our scrutiny of the Bill, the Secretary of State may not always have the level of expertise needed to act alone in exercising the powers given to them by such regulations. The input of those with experience and time to commit to ensuring the quality of the regulations will therefore be vital to the success of these clauses. Again, however, we will need more information about the establishment of the OfDIA and the governance of digital identities overall to be able to interpret fully both the delegated powers and the power to require information, and how they will be used. Once again, therefore, I urge transparency from the Government as those governance structures emerge.
That leads nicely to clause 60, which requires the Secretary of State to prepare and publish yearly reports on the operation of this part. A report of that nature will offer the chance to periodically review the functioning of the trust framework, register, trust mark and all other provisions contained in this part, thereby providing an opportunity to identify and rectify any recurring issues that the system may face. That is sensible for any new project, particularly one that, through its transparency, will offer accountability of the Government to the general public, who will be able to read the published reports. In short, there are no major concerns regarding any of the three clauses, though further detail on the governance of digital identities services will need proper scrutiny.
Clause 61 - Customer data and business data
John Whittingdale (Conservative, Maldon)
I beg to move amendment 46, in clause 61, page 85, line 24, after “supplied” insert “or provided”.
The definition of “business data” in clause 61 refers to the supply or provision of goods, services and digital content. For consistency with that, this amendment amends an example given in the definition so that it refers to what is provided, as well as what is supplied.
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss clause stand part.
John Whittingdale (Conservative, Maldon)
We move on to part 3 of the Bill, concerning smart data usage, which I know is of interest to a number of Members. Before I discuss the detail of clause 61 and amendment 46, I will give a brief overview of this part and the policy intention behind it. The provisions in part 3 allow the Secretary of State or the Treasury to make regulations that introduce what we term “schemes” that compel businesses to share data that they hold on customers with the customer or authorised third parties upon the customer’s request, and to share or publish data that they hold about the services or products that they provide. Regulations under this part will specify what data is in scope within the parameters set out by the clauses, and how it should be shared.
The rest of the clauses in this part permit the Secretary of State or the Treasury to include in the regulations the measures that will underpin these data sharing schemes and ensure that they are subject to proper safeguards—for example, relating to the enforcement of regulations; the accreditation of third party businesses wanting to facilitate data sharing; and how these schemes can be funded through levies and charging. Regulations that introduce schemes, or significantly amend existing schemes, will be subject to prior consultation and parliamentary approval through the affirmative procedure.
The policy intention behind the clauses is to allow for the creation of new smart data schemes, building on the success of open banking in the UK. Smart data schemes establish the secure sharing of customer data and contextual information with authorised third parties on the customer’s request. The third parties can then be authorised by the customer to act on their behalf. The authorised third parties can therefore provide innovative services for the customer, such as analysing spending to identify cost savings or displaying data from multiple accounts in a single portal. The clauses replace existing regulation-making powers relating to the supply of customer data in sections 89 to 91 of the Enterprise and Regulatory Reform Act 2013; those powers are not sufficient for new smart data schemes to be effective.
Clause 61 defines the key terms and concepts for the powers in part 3. We have tabled a minor Government amendment to the clause, which I will explain. The definitions of data holder and trader in subsection (2) explain who may be required to provide data under the regulations. The definitions of customer data and business data deal with the two kinds of data that suppliers may be required to provide. Customer data is information relating to the transactions between the customer and supplier, such as a customer’s consumption of the relevant good or service and how much the customer has paid. Business data is wider contextual data relating to the goods or services supplied or provided by the relevant supplier. Business data may include standard prices, charges or tariffs and information relating to service performance. That information may allow customers to understand their customer data. Government amendment 46 clarifies that a specific example of business data—information about location—refers to the supply or provision of goods or services. It corrects a minor inconsistency in the list of examples of business data in subsection (2)(b).
Subsection (3) concerns who is a customer of the supplying trader, and who can therefore benefit from smart data. Customers may include both consumers and businesses. Subsection (4) enables customers to exercise smart data rights in relation to contracts they have already entered into, and subsection (5) allows the schemes to function through provision of access to data, as opposed to sending data as a one-off transfer.
Stephanie Peacock (Labour, Barnsley East)
The clause defines key terms in this part of the Bill, such as business data, customer data and data holder, as well as data regulations, customer and trader. These are key to the regulation-making powers on smart data in part 3, and I have no specific concerns to raise about them at this point.
I note the clarification made by the Minister in his amendment to the example given. As he outlined, that will ensure there is consistency in the definition and understanding of business data. It is good to see areas such as that being cleaned up so that the Bill can be interpreted as easily as possible, given its complexity to many. I am therefore happy to proceed with the Bill.
Damian Collins (Conservative, Folkestone and Hythe)
I rise to ask the Minister a specific question about the use of smart data in this way. A lot of users will be giving away data a device level, rather than just accessing individual accounts. People are just going to a particular account they are signed into and making transactions, or doing whatever they are doing in that application, on a particular device, but there will be much more gathering of data at the device level. We know that many companies—certainly some of the bigger tech companies—use their apps to gather data not just about what their users do on their particular app, but across their whole device. One of the complaints of Facebook customers is that if they seek to remove their data from Facebook and get it back, the company’s policy is to give them back data only for things they have done while using its applications—Instagram, Facebook or whatever. It retains any device-level data that it has gathered, which could be quite significant, on the basis of privacy—it says that it does not know whether someone else was using the device, so it is not right to hand that data back. Companies are exploiting this anomaly to retain as much data as possible about things that people are doing across a whole range of apps, even when the customer has made a clear request for deletion.
I will be grateful if the Minister can say something about that. If he cannot do so now, will he write to me or say something in the future? When considering the way that these regulations work, particularly in the era of smart data when it will be far more likely that data is gathered across multiple applications, it should be clear what rights customers have to have all that data deleted if they request it.
John Whittingdale (Conservative, Maldon)
I share my hon. Friend’s general view. Customers can authorise that their data be shared through devices with other providers, so they should equally have the right to take back that data if they so wish. He invites me to come back to him with greater detail on that point, and we would be very happy to do so.
Clause 62 - Power to make provision in connection with customer data
Stephanie Peacock (Labour, Barnsley East)
I beg to move amendment 112, in clause 62, page 87, line 2, at end insert—
“(3A) The Secretary of State or the Treasury may only make regulations under this section if—
(a) the Secretary of State or the Treasury has conducted an assessment of the impact the regulations may have on customers, businesses, or industry,
(b) the assessment mentioned in paragraph (a) has been published, and
(c) the assessment concludes that the regulations achieve their objective without imposing disproportionate, untargeted or unnecessary cost on customers or businesses.”
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss the following:
Amendment 113, in clause 62, page 87, line 12, at end insert—
“(5) The Secretary of State or the Treasury may invite a relevant sectoral regulator to contribute to, or to conduct, any impact assessment conducted in order to enable the Secretary of State or the Treasury to fulfil their obligation under subsection (4).”
This amendment would allow the Secretary of State or the Treasury to enable a relevant sectoral regulator to contribute to, or conduct, any impact assessments on smart data regulations.
Amendment 114, in clause 62, page 87, line 12, at end insert—
“(5) The Secretary of State or the Treasury must consult representatives of the relevant business or industry sector to inform their decision whether to make regulations under this section.”
This amendment would require the Secretary of State or the Treasury to consult representatives of the relevant business or industry sector before making smart data regulations.
Amendment 115, in clause 62, page 87, line 12, at end insert—
“(5) Within six months of the passage of this Act, the Secretary of State must—
(a) publish a target date for the coming into force of the first regulations under this section, and
(b) make arrangements for the completion of an assessment of the impact of those regulations.”
This amendment would require Government to identify a target for a first smart data scheme within 6 months, and make arrangements for an impact assessment for these regulations.
Stephanie Peacock (Labour, Barnsley East)
Of all the provisions in the Bill, the ones on smart data are those that I am most excited about and pleased to welcome. The potential of introducing smart data schemes is immense: they can bring greater choice to consumers, enable innovation, increase competition and result in the delivery of better products and services. I will address amendments 112 and 113, but I look forward to the opportunity to speak in support of this part more widely.
Most of the detail on how and where smart regimes will be regulated in practice through this Bill will follow in secondary legislation and regulation. That is deliberate and welcome, as it ensures that smart data schemes are built around the realities of the sectors to which they apply. Given that they cannot be included on the face of the Bill, however, it is important that the regulations are prepared in the way that any good data-related law is. There must be a committee of consultation to ensure that the outcome works effectively for consumers and businesses, with the appropriate data protection safeguards.
Indeed, there may be certain sectors in which the costs simply outweigh the benefits of introducing such a regime. Sky believes that there is currently no evidence that a smart data scheme in the communications sector would bring clear and tangible additional benefits to customers. Ofcom consulted on the proposal in 2020 and came to a similar conclusion. Sky argues that the communications sector already has
“a very high bar for supporting consumers to use data to find the best deal for them. For example, in 2020 Ofcom introduced End of Contract Notifications”,
which tell customers when their current contract is ending and what they could save by signing up to another deal. Sky says that Ofcom is
“also in the process of introducing One Touch Switching for fixed broadband which will make it easier for customers to move between providers who operate on different networks”.
As BT identifies, smart data initiatives require significant time and investment to implement. The Government’s impact assessment estimates that the implementation cost for the telecoms sector for a smart data initiative could be anywhere between £610 million and £732 million. That is not to say that the cost outweighs the potential benefits for all industries, including telecoms, but it is important that the Government weigh that up before making any regulations, particularly given that large costs be passed on to consumers, or that there may be less investment in other areas. In the telecoms industry, it could lead to a reduction in investment in full-fibre broadband and 5G. It is imperative, therefore, to ensure that all costs remain targeted, proportionate and necessary to bring about an overall benefit that outweighs the costs. An impact assessment would provide assurance that this has been taken into consideration before any new schemes are introduced.
When conducting such an assessment, sectoral regulators, which can provide expert insight into the impact of smart data in any particular industry, will be well placed to assess the costs and benefits in the detail needed. That is something the Government themselves recognise, as they have placed a requirement in the Bill to consult those regulators. The amendments I propose would strengthen that commitment, allowing relevant sectoral regulators the opportunity, where appropriate, to be formally involved in the process of conducting an impact assessment.
Moving to amendment 114, smart data initiatives are incredibly complex to run, let alone implement in the first place. As BT argues, for example, a working regime will require steps to guarantee the security, interoperability, quality, intelligibility and comparability of sensitive data across different industry actors. For that to come to fruition, Government must work to establish a collaborative relationship with sectoral regulators and industry. Only then will they be able to work together to co-create a functioning smart scheme that provides solutions that actually benefit consumers. Inserting a requirement to consult industry when conducting an impact assessment would allow that kind of collaboration to be built into the process from the very beginning, giving them a meaningful say on how their industry might be impacted and what the potential challenges of implementation might be. If the Minister does not intend to accept the amendment, will he tell us what steps will his Department take to foster collaborative relationships between Government, regulators and industry before making regulations for any smart data schemes?
Turning to amendment 115, although we must be cautious to ensure that smart data is being implemented where it is actually beneficial—hence the requirement to conduct impact assessments—if the UK is to be a frontrunner in capitalising on the possibilities of smart data, we must act quickly. At the moment, however, although this part lays the foundations for the Secretary of State to regulate for a smart data regime, there is no obligation on them to do so, or even to explore the option of doing so. The amendment would ensure that this opportunity does not get forgotten within the busy day-to-day operations of the Department by ensuring that a target for a data scheme is identified within six months.
That absolutely does not mean that any regulations themselves will have to be made, but it would encourage the Government to actually act on this part and to state an intention to explore the potential of smart data within a certain sector. Arrangements could be made to conduct a proper impact assessment to analyse whether this would be beneficial. There will be no real benefit from this part if it is left unused. It is vital that we capture the moment and enable smart data where it can boost our economy and the consumer experience.
John Whittingdale (Conservative, Maldon)
I assure the hon. Lady that I and, no doubt, the whole Committee share her excitement about the potential offered by smart data, and I have sympathy for the intention behind her amendments. However, taking each one in turn, we feel amendment 112 is unnecessary because the requirements are already set by the better regulation framework, the Small Business, Enterprise and Employment Act 2015 and, indeed, these clauses. Departments will conduct an impact assessment in line with the better regulation framework and Green Book guidance when setting up a new smart data scheme, and must demonstrate consideration of their requirements under the Equality Act 2010. That will address the proportionality, targeting and necessity of the scheme.
Moreover, the clauses require the Government to consider the effect of the regulations on matters including customers, businesses and competition. An impact assessment would be an effective approach to meeting those requirements. However, there is a risk that prescribing exactly how a Department should approach the requirements could unnecessarily constrain the policymaking process.
I turn to amendment 113. Clause 74(5) already requires the Secretary of State or the Treasury to consult with relevant sector regulators as they consider appropriate. As part of the process, sector regulators may be asked to contribute to the development of regulatory impact assessments, so we do not believe the amendment is necessary.
On amendment 114, we absolutely share the view of the importance of Government consulting businesses before making regulations. That is why, under clause 74(6), the Secretary of State or the Treasury must, when introducing a smart data scheme, consult such persons as are likely to be affected by the regulations and such sectoral regulators as they consider appropriate. Those persons will include businesses relevant to the envisaged scheme.
On amendment 115, we absolutely share the ambition to grab whatever opportunities smart data offers. In particular, I draw the hon. Lady’s attention to the commitments made last month by the Economic Secretary to the Treasury, who set out the Treasury’s plans to use the smart data powers to provide open banking with a sustainable regulatory framework, while the Under-Secretary of State for Business and Trade, my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake), chaired the inaugural meeting of the Smart Data Council last month. That council has been established to support and co-ordinate the development of smart data schemes in a timely manner.
With respect to having a deadline for schemes, we should recognise that implementation of the regulations requires careful consideration. The hon. Member for Barnsley East clearly recognises the importance of consultation and of properly considering the impacts of any new scheme. We are committed to that, and there is a risk that a statutory deadline for making the regulations would jeopardise our due diligence. I assure her that all her concerns are ones that we share, so I hope that she will accept that the amendments are unnecessary.
Stephanie Peacock (Labour, Barnsley East)
I am grateful to the Minister for those assurances. I am reassured by his comments, and I am happy to beg to ask leave to withdraw the amendment.
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss clause 63 stand part.
John Whittingdale (Conservative, Maldon)
Clause 62 provides the principal regulation-making power to establish smart data schemes in relation to customer data. The clause enables the Secretary of State or the Treasury to make regulations that require data holders to provide customer data either directly to a customer, or to a person they have authorised, at their request. Subsection (3) of the clause also allows for an authorised person who receives the customer data, to exercise the customer’s rights in relation to their data on their behalf. We call that “action initiation”.
An illustrative example could be in open banking, where customers can give authorised third parties access to their data to compare the consumer’s current bank account with similar offers, or to group the contracts within a household together for parents or guardians to better manage children’s accounts. Subsection (3) could allow the authorised third party to update the customer’s contact details across the associated accounts, for example if an email address changes.
Clause 63 outlines the provisions that smart data scheme regulations may contain when relating to customer data. The clause establishes much of the critical framework that smart data schemes will be built on. On that basis, I commend clauses 62 and 63 to the Committee.
Stephanie Peacock (Labour, Barnsley East)
As previously mentioned, and with the caveats that I expressed when I was discussing my amendments, I am extremely pleased to be able to welcome this part of the Bill. In essence, clauses 62 and 63 enable regulations that will allow for customer data to be provided to a third party on request. I will take the opportunity to highlight why that is the case by looking at some of the benefits that smart data can provide.
Since 2018, open banking—by far the most well known and advanced version of smart data in operation—has demonstrated what smart data can deliver over and over again. For the wider economy, the benefits have been remarkable, with the total value to the UK economy now amounting to more than £4.1 billion, according to Coadec, the Coalition for a Digital Economy. Consumers’ experience of banking has been revolutionised if they have consented of their own accord to have third-party applications access their financial data.
Indeed, a whole host of money management tools and apps can now harness people’s financial data to create personalised recommendations based on their spending habits, including how to budget or save. During a cost of living crisis, some of those tools have been extremely valuable in helping people to manage new bills and outgoings. Furthermore, online retailers can now connect directly to someone’s bank so that, rather than spending the time filling in their card details each time they make a purchase, an individual can approve the transaction via their online banking system.
It is important to reiterate that open banking is based on consent, so consumers participate only if they feel it is right for them. As it happens, millions of people have capitalised on the benefits. More than seven million consumers and 50% of small and medium-sized enterprises have used open banking services to gain a holistic view of their finances, to support applications for credit and to pay securely, quickly and cheaply.
Though open banking has brought great success for both consumers and the wider economy, it is also important that the Government learn lessons from its implementation. We must pay close attention to how the introduction of open banking has impacted both the industry and consumers and ensure that any takeaways are factored in when considering an expansion of smart data into new industries.
Further, given that the Government clearly recognise the value of open data, as shown by this section of the Bill, it is a shame that the Bill does not go further in exploring the possibilities of opening datasets in other settings. Labour has explicitly set out to do that in its industrial strategy. For example, we have identified that better, more open datasets on jobs could help us to understand where skills shortages are, allowing jobseekers, training providers and Government to better fill those gaps.
The provisions in clauses 62 and 63 to create new regimes of smart data are therefore welcome, but the Bill unfortunately remains a missed opportunity to fully capitalise on the opportunities of open, secure data flows.
Clause 64 - Power to make provision in connection with business data
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to consider clause 65 stand part.
John Whittingdale (Conservative, Maldon)
Clause 64 provides the principal regulation-making power for the creation of smart data schemes relating to business data. Regulations created through this clause allow for business data to be provided to the customer of a trader or a third-party recipient. Business data may also be published to be more widely available.
These regulations relating to business data will increase the transparency around the pricing of goods and services, which will increase competition and benefit both consumers and smaller businesses. To give just one example, the Competition and Markets Authority recently highlighted the potential of an open data scheme that compared the prices of fuel at roadside stations, increasing competition and better informing consumers. It is that kind of market intervention that the powers provide for.
Clause 65 outlines provisions that regulations relating to business data may contain. Those provisions are non-exhaustive. The clause largely mirrors clause 63, extending the same protections and benefits to schemes that make use of businesses data exclusively or in tandem with customer data. The clause differs from clause 63 in subsection (2), where an additional consideration is made as to who may make a request for business data. As action initiation relates only to an authorised person exercising a customer’s rights relating to their data, clause 65 does not include the references to that that are made in subsections (7) and (8) of clause 63.
Stephanie Peacock (Labour, Barnsley East)
The measures in these clauses largely mirror 62 and 63, but they refer to business data rather than customer data. I therefore refer back to my comments on clause 62 and 63 and the benefits that new regulations such as these might be able to provide. Those remarks provide context as to why I am pleased to support these measures, which will allow the making of regulations that require data holders to share business data with third parties.
However, I would like clarification from the Minister on one point. The explanatory notes explain that the powers will likely be used together with those in clauses 62 and 63, but it would be good to hear confirmation from the Minister on whether there may be circumstances in which the Department envisages using the powers regarding business data distinctly. If there are, will he share examples of those circumstances? It would be good for both industry and Members of this House to have insight into how these clauses, and the regulatory powers they provide, will actually be used.
John Whittingdale (Conservative, Maldon)
I think it is probably sensible if I come back to the hon. Lady on that point. I am sure we would be happy to provide examples if there are ones that we can identify.
Clause 66 - Decision-makers
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss Clauses 67 to 72 stand part.
John Whittingdale (Conservative, Maldon)
Clauses 66 to 72 contain a number of provisions that will allow smart data regulations to function effectively. They are provisions on decision makers who approve and monitor third parties that can access the data, provisions on enforcement of the regulations and provisions on the funding of smart data schemes. It is probably sensible that I go through each one in more detail.
Clause 66 relates to the appointment of persons or accrediting bodies referred to as decision makers. The decision makers may approve the third parties that can access customer and business data, and act on behalf of customers. The decision makers may also revoke or suspend their accreditation, if that is necessary. An accreditation regime provides certainty about the expected governance, security and conduct requirements for businesses that can access data. Customers can be confident their chosen third party meets an appropriate standard. Clause 66 allows the decision maker to monitor compliance with authorisation conditions, subject to safeguards in clause 68.
Clause 67 enables regulations to confer powers of enforcement on a public body. The public body will be the enforcer, responsible for acting upon any breaches of the regulations. We envisage that the enforcer for a smart data scheme is likely to be an existing sectoral regulator, such as the Financial Conduct Authority in open banking. While the clause envisages civil enforcement of the regulations, subsection (6) allows for criminal offences in the case of falsification of information or evidence. Under subsections (3) and (10), the regulations may confer powers of investigation on the enforcer. That may include powers to require the provision of information and powers of entry, search and seizure. Those powers are subject to statutory restrictions in clause 68.
Clause 68 contains provisions limiting the investigatory powers given to enforcers. The primary restriction is that regulations may not require a person to give an enforcer information that would infringe the privileges of Parliament or undermine confidentiality, legal privilege and, subject to the exceptions in subsection (7), privilege against self-incrimination. Subsection (8) prevents any written or oral statement given in response to a request for information in the course of an investigation from being used as evidence against the person being prosecuted for an offence, other than that created by the data regulations.
Clause 69 contains provisions relating to financial penalties and the relevant safeguards. It sets out what regulations must provide for if enabling the use of financial penalties. Subsection (2) requires that the amount of a financial penalty is specified in, or determined in accordance with, the regulations. For example, the regulations may set a maximum financial penalty that an enforcer can impose and they may specify the methodology to be used to determine a specific financial penalty.
Clause 70 enables actors in smart data schemes to require the payment of fees. The circumstances and conditions of the fee charging process will be specified in the regulations. The purpose of the clause, along with clause 71, is to seek to ensure that the costs of smart data schemes, and of bodies exercising functions under them, can be met by the relevant sector.
It is intended that fees may be charged by accrediting bodies and enforcers. For example, regulations could specify that an accrediting body may charge third parties to cover the cost of an accreditation process and ongoing monitoring. Enforcers may also be able to charge to cover or contribute to the cost of any relevant enforcement activities. The regulations may provide for payment of fees only by persons who are directly affected by the performance of duties, or exercise of powers, under the regulations. That includes data holders, customers and those accessing customer and business data.
Clause 71 will enable the regulations to impose a levy on data holders or allow a specified public body to do so. That is to allow arrangements similar to those in section 38 of the Communications Act 2003, which enables the fixing of charges by Ofcom. Together with the provision on fees, the purpose of the levy is to meet all or part of the costs incurred by enforcers and accrediting bodies, or persons acting on their behalf. The intention is to ensure that expenses can be met without incurring a cost to the taxpayer. Levies may be imposed only in respect of data holders that appear to be capable of being directly affected by the exercise of the functions.
Clause 72 provides statutory authority for the Secretary of State or the Treasury to give financial assistance, including to accrediting bodies or enforcers. Subsection (2) provides that the assistance may be given on terms and conditions that are deemed appropriate by the regulation maker. Financial assistance is defined to include both actual or contingent assistance, such as a grant, loan, guarantee or indemnity. It does not include the purchase of shares. I commend clauses 66 to 72 to the Committee.
Stephanie Peacock (Labour, Barnsley East)
Clauses 66 to 72 provide for decision makers and enforcers to help with the operation and regulation of new smart data regimes. As was the case with the digital verification services, where I agreed that there was a need for the Secretary of State to have limited powers to ensure compliance with the trust framework, powers will be needed to ensure that any regulations made under this part of the Bill are followed. The introduction in clause 67 of enforcers—public bodies that will, by creating fines, penalties and notices of compliance, ensure that organisations follow regulations made under part 3—is therefore welcome.
As ever, it is pleasing to see that the relevant restrictions on the powers of enforcers are laid out in clause 68, to ensure that they cannot infringe upon other, more fundamental rights. It is also right, as is ensured by clause 69, that there are safeguards on the financial penalties that an enforcer is able to issue. Guidance on the amount of any penalties, as well as a formalised process for issuing notices and allowing for appeal, will provide uniformity across the board so that every enforcer acts proportionately and consistently.
Decision makers allowed for by clause 66 will be important, too, in conjunction with enforcers. They will ensure there is sufficient oversight of the organisations that are enabled to have access to customer or business data through any particular smart data regimes. Clauses 70, 71 and 72, which finance the activities of decision makers and enforcers, follow the trend of sensible provisions that will be required if we are to have confidence that regulations made under this part of the Bill will be adhered to. In short, the measures under this grouping are largely practical, and they are necessary to support clauses 62 to 65.
Clause 73 - Confidentiality and data protection
Philip Hollobone (Conservative, Kettering)
With this it will be convenient to discuss clauses 74 to 77 stand part.
John Whittingdale (Conservative, Maldon)
Clauses 73 to 77 relate to confidentiality and data protection; various provisions connected with making the regulations, including consultation, parliamentary scrutiny and a duty to conduct periodic reviews of regulations; and the repeal of the existing regulation-making powers that these clauses replace.
Clause 73(1) allows the regulations to provide that there are no contravening obligations of confidence or other restrictions on the processing of information. Subsection (2) ensures that the regulations do not require or authorise processing that would contravene the data protection legislation. The provisions are in line with the approach taken towards pension dashboards, which are electronic communications services that allow individuals to access information about their pensions.
Clause 74(1) allows the regulation-making powers to be used flexibly. Subsection (1)(f) allows regulations to make provision by reference to specifications or technical requirements. That is essential to allow for effective and safe access to customer data, for instance the rapid updating of IT and security requirements, and it mirrors the powers enacted in relation to pensions dashboards, which I have mentioned. Clause 74(2) provides for limited circumstances in which it may be necessary for regulations to modify primary legislation to allow the regulations to function effectively. For instance, it may be necessary to extend a statutory alternative dispute resolution scheme in a specific sector to cover the activities of a smart data scheme.
Clause 74(3) states that affirmative parliamentary scrutiny will apply to the first regulations made under clauses 62 or 64; that is, affirmative scrutiny will apply to regulations that introduce a scheme. Affirmative parliamentary scrutiny will also be required where primary legislation is modified, where regulations make requirements more onerous for data holders and where the regulations confer monitoring or enforcement functions or make provisions for fees or a levy. Under clause 74(5), prior to making regulations that will be subject to affirmative scrutiny, the Secretary of State or the Treasury must consult persons who are likely to be affected by the regulations, and relevant sectoral regulators, as they consider appropriate.
The Government recognise the importance of enabling the ongoing scrutiny of future regulations, so clause 75 requires the regulation maker to review the regulations at least at five-yearly intervals. Clause 76 repeals the regulation-making powers in sections 89 to 91 of the Enterprise and Regulatory Reform Act 2013, which are no longer adequate to enable the introduction of effective smart data schemes. Those sections are replaced by the clauses in part 3 of the Bill. Clause 77 defines, or refers to definitions of, terms used in part 3 and is essential to the functioning and clarity of part 3. I commend the clauses to the Committee.
Stephanie Peacock (Labour, Barnsley East)
Many of the clauses in this grouping are supplementary to the provisions that we have already discussed, or they provide clarification as to which regulations under part 3 are subject to parliamentary scrutiny. I have no further comments to add on the clauses, other than to welcome them as fundamental to the wider part. However, I specifically welcome clause 75, which requires that the regulations made under this part be periodically reviewed at least every five years.
I hope that such regulations will be under constant review on an informal basis to assess how well they are working, but it is good to see a formal mechanism to ensure that that is the case over the long term. It would have been good, in fact, to see more such provisions throughout the Bill, to ensure that regulations that are made under it work as intended. Overall, I hope it is clear that I am very supportive of this part’s enabling of smart data regimes. I look forward to it coming into force and unlocking the innovation and consumer benefits that such schemes will provide.