Beta This is a new service and it is still being tested. Tell us about a problem.

Parliament's record since 1997: debates, questions, statements, votes, bills, committees and members' interests

Where MPs Stand

Sourced briefings on the record of Parliament

Welfare Reform Bill

Public Bill Committee, 26 April 2011.

Chris Grayling (Conservative, Epsom and Ewell)

On a point of order, Mr Gray. Out of courtesy, I draw the Committee’s attention to the written statement issued by the Secretary of State for Work and Pensions this morning on additional investment in the development of IT for universal credit. As the Committee has already agreed to the clauses on universal credit, there is clearly support on both sides of the House for what we are doing.

James Gray (Conservative, North Wiltshire)

Although the Committee is no doubt grateful for all such information, the Minister knows that that is not a point of order. None the less, we are grateful to him for that information.

It may be convenient if I advise the Committee that amendments to be considered next Tuesday, 3 May, must be tabled by the rise of the House today.

Clause 26

James Gray (Conservative, North Wiltshire)

I remind the Committee that with this we are discussing the following: amendment 40, in clause 26, page 13, line 8, at end insert—

‘(9) Regulations may provide for the appeal process which will apply when a Claimant has been informed that they will face sanctions in the event of a failure by the Claimant which is sanctionable under this section or section 27.’.

Amendment 80, in clause 26, page 13, line 8, at end insert—

‘(9) Where a claimant is sanctioned under this section, the claimant must be provided with a written explanation of the terms of the reduction, the reasons the reduction has been made and the claimant’s right to appeal.’.

Amendment 55, in clause 26, page 13, line 8, at end insert—

‘(9) Regulations will provide for an appeal mechanism.’.

Amendment 56, in clause 27, page 14, line 4, at end insert—

‘(10) Regulations will provide for an appeal mechanism.’.

Amendment 83, in clause 27, page 14, line 4, at end insert—

‘(10) Where a claimant is sanctioned under this section, the claimant must be provided with a written explanation of the terms of the reduction, the reasons the reduction has been made and the claimant’s right to appeal.’.

Anas Sarwar (Labour, Glasgow Central)

I hope that you had an enjoyable recess, Mr Gray, and I hope that the rest of the Committee did so, too.

I know that, because of a commitment during our previous sitting, the Minister wants to address some of the points in more detail later. I have a further point on the amendment, but it is also relevant to the next amendment, so I will raise it then.

I beg to ask leave to withdraw the amendment.

Anas Sarwar (Labour, Glasgow Central)

I beg to move amendment 41, in clause 26, page 12, line 12, at end insert—

‘(1A) It is not a failure sanctionable under this section if a Claimant falling within section 22 does not have guaranteed and predictable access to high quality, flexible and affordable child care acceptable to the parent and child or children.’.

Many of these issues have already been clarified by the Minister, but I want to raise a child care issue that is specific to Scotland. I want the Government specifically to ensure that the welfare reforms take into account the lack of high-quality, flexible and affordable child care in Scotland.

In Scotland, local authorities do not have a statutory duty to provide the child care required by working parents, which has consequences for Scottish lone parents in terms of conditionality. That child care gap was recognised by Tony McNulty, the then Minister responsible for employment and welfare reform, on the Second Reading of the previous welfare reform legislation:

“I take on board what many of my Scottish friends have said about the paucity of child care provision in some areas of Scotland, not least Glasgow.”—[Official Report, 27 January 2009; Vol. 487, c. 268.]

The statutory frameworks in England and Wales are different from Scotland, so different levels of child care may be available. There is no UK-wide equivalent of the Childcare Act 2006, which places a duty on local authorities in England and Wales to secure, as far as is practicable, sufficient child care to meet the needs of working parents.

Do the Government acknowledge that the statutory frameworks in England and Wales are different from those in Scotland and, therefore, that differing levels of child care are available to claimants in Scotland? What additional support will there be for claimants to take account of such regional differences?

Kate Green (Labour, Stretford and Urmston)

I wish to speak to amendment 41, which would ensure that suitable and affordable child care is in place before a parent is required to comply with requirements in their claimant commitment. The amendment states that such child care should be

“acceptable to the parent and child or children.”

I have repeatedly argued that the well-being of children must be a paramount consideration in determining appropriate child care arrangements, rather than simply the convenience of enabling parents to go out to work.

We are all committed to the provision of excellent child care, particularly to the most disadvantaged children, who would especially benefit from good-quality child care settings. We all welcome the Government’s ongoing commitment to ensure that such child care is in place, but child care is something that different children respond to differently in terms of their social and emotional development, their family experiences and what is going on in the home. Even if affordable child care was available at the right time so that the parent could work, it would seem quite wrong to put a child into child care if it was not in their social, emotional and educational interests. I have long argued that the person who is best able to make that assessment is the parent of that child. They spend their time with the child. They are responsible for that child’s emotional development and well-being.

It is crucially important, especially for younger children, that the parent’s understanding of the appropriateness of the child care setting is taken into account. It may seem that, if that acknowledgment is made, parents will be reluctant to place their children into child care, but that is not my experience. In most cases, parents welcome access to good-quality child care. They want their children to attend good-quality child care, and difficulties arise largely when the credibility of the provision is not very high. It is important that parents have a say in determining whether child care is acceptable. It would be good to see that important recognition of parents’ rights in relation to the best interests of their children reflected in welfare reform provisions.

Older children will want to have a say in child care arrangements. They will probably take exception to the term “child care” for a start. It is important that they can confirm that the nature of the out-of-school provision adequately meets their needs, in a setting in which they feel comfortable. They may have concerns, for example, about bullying and personal safety. Those need to be listened to and taken into account.

We should recognise that such an experience is very important for children and child development and not simply a route, important though that is, to enable parents to get into work. There is a long-standing tension about what child care is for, and I am very clear that the interests and well-being of children are vital aspects. I particularly support the element of amendment 41 that would enable both the child and the parent to have a say in whether those best interests are being met.

Chris Grayling (Conservative, Epsom and Ewell)

I hope that the Committee has had an enjoyable break, as we return to our toils for a few more weeks. Let me start by setting the record straight on child care. The Committee should believe me when I say that this is a matter of concern to all hon. Members, particularly those of us who are parents and understand the challenges and pressures of child care, including those that come from the children themselves. I want to talk about the safeguards in the system for claimants with child care responsibilities. I hope in doing so to allay the concerns of the hon. Member for Glasgow Central who has rightly highlighted the situation in Scotland.

First, it is important to make it clear that lone parents or nominated carers in couples with a child under the age of five will not be subject to the requirements sanctionable under clause 26. Until their child is at school, parents have no job search requirements that could lead to a sanction under the clause. Where a child is under the age of five, we only ask parents to attend work-focused interviews. A couple with a child or children under five will be able to nominate one parent who will be treated in the way that I have just described. Children can perfectly well go along with their parents to the work-focused interview; anyone who visits a jobcentre will see pushchairs alongside the desk, as the child sits there while the parent goes through what is at that stage in life a relatively infrequent process of simply keeping in contact with the system. Once the child is at school, the parent will be expected to consider opportunities to get back into the workplace.

Secondly, work-related requirements are drawn up by an adviser as part of a dialogue with the claimant, which includes a discussion of any child care commitments and their impact on the claimant’s ability to fulfil work-related requirements. Any action that a claimant is required to undertake must always be reasonable, including those requirements that could lead to a higher-level sanction if they are not met. Advisers must take all relevant matters, including child care, into account when setting the action. Those matters include an individual’s personal circumstances, capability and child care needs. For example, where a lone parent or nominated carer has a child above five years old but under the age of 13, the claimant can restrict their availability for work to jobs that operate around school hours. We do not expect lone parents with primary school kids to work night shifts, and the system and definition of what is reasonable are designed to work around the needs of those children. The claimant could not be subject to a sanction for refusing a job in such circumstances.

The amendment stresses that child care must be acceptable to the parent and the child, which is a principle that we agree with. However, where an adviser is of the view that appropriate child care is available, a requirement can still be imposed. A failure to meet that requirement—for example, to take up a job offer—may result in a reference to a decision maker to consider a sanction.

Karen Buck (Labour, Westminster North)

May I ask two quick questions? No doubt, we will discuss this later, but for the record, will the Minister confirm that he is talking only about the capacity to obtain formal child care? He is not talking about a requirement by Jobcentre Plus staff for informal child care to be used in such circumstances, is he?

Chris Grayling (Conservative, Epsom and Ewell)

By definition, one could not do that, because Jobcentre Plus cannot instruct a grandparent to look after a child. We recognise the importance of informal child care—in many family situations, it may be the best option available—but Jobcentre Plus cannot require a third-party adult to provide unpaid, informal child care. The issue is purely about the availability of conventional child care through a nursery or a child minder.

We think that the balance is right. If plenty of local, affordable nurseries are available, but a parent says, “Well, I don’t like any of them,” there must be a point at which someone in the system says, “No, I’m afraid that’s not good enough.” Broadly speaking, we are sensitive to the needs of parents and the child. We have very consciously sought to offer discretion to front-line advisers, and any sanction is subject to an independent reference internally to a decision maker. I stress, however, that there are no circumstances in which the state will oblige a parent to place a child with a particular child minder.

Kate Green (Labour, Stretford and Urmston)

I am grateful to the Minister for his explanation. Will he inform the Committee to what degree adequate and suitable training will be provided for Jobcentre Plus decision makers in assessing suitable child care, particularly in relation to the points about child well-being that I raised a moment ago?

Chris Grayling (Conservative, Epsom and Ewell)

Our decision makers receive extensive training on the issues that they should consider in relation to sanction decisions, but this is also a question of professional common sense. They will have a pretty clear idea of when someone is being reasonable and when they are not. There will always be a degree of discretion in such matters, but decision makers are given comprehensive training about the different issues that they are likely to address in their jobs, in an attempt to ensure that they make the best possible decisions.

Where a claimant fails to meet a requirement sanctionable under clause 26, a sanction will be imposed only if the claimant does not have good reason for failure. In considering whether there is good reason, we have to consider any relevant matter, which can include the availability of suitable child care, raised by the claimant. I will give an example to illustrate how that might work in practice. If the child care costs that result from taking up a new job amount to an unreasonably high proportion of a claimant’s pay, they can cite good reason for not accepting or applying for a job. If the claimant were found to have good reason, the sanction would not be imposed.

I should emphasis the key point, however, that when the child is at school, the parent is only expected to do a job that fits around school hours. There are many safeguards in the system. In policy terms, we have not really made changes to the way that this operated under the previous Government. It is a matter for common sense, and we have taken the same view as the previous Government; we want lone parents to have the earliest sensible opportunity to get back into the workplace.

At the same time, however, the system has to treat them reasonably. They cannot be expected to take on roles that are totally incompatible with being a parent of a child at school. Equally, there has to be a balance the other way. They cannot be able to unreasonably refuse to take an offer, as and when there is one, if it is reasonably consistent with the life of a lone parent in school. I hope that that provides the reassurance that the hon. Member for Glasgow Central requires: in his constituency and in other parts of Scotland, because there is no obligation to accept a job when one has a child under school age, or one that is inconsistent with school hours, the availability of affordable good child care is clearly an issue. We as an administration and he as a local MP and others will continue to push this issue forward, because it is to the advantage of us all that good, high-quality child care is available and that the safeguards exist to ensure that his constituents do not suffer from the situation that he described locally. On that basis, I hope that he will feel free to withdraw the amendment.

Anas Sarwar (Labour, Glasgow Central)

I thank the Minister for that detailed reply. Many child care circumstances will be relevant to the Scottish Government, and certain representations will have to be made to them and to local authorities. I beg to ask leave to withdraw the amendment.

Stephen Timms (Labour, East Ham)

I beg to move amendment 79, in clause 26, page 12, line 12, at end insert—

‘(1A) Any reduction under this section must affect only the standard allowance component of an award of universal credit.’.

James Gray (Conservative, North Wiltshire)

With this it will be convenient to discuss the following:

Amendment 46, in clause 26, page 13, line 8, at end insert—

‘(9) No regulations made under this section shall allow for the amount of universal credit received in respect of a child or qualifying young person to be reduced.’

Amendment 82, in clause 27, page 13, line 12, at end insert—

‘(1A) Any reduction under this Clause must affect only the standard allowance component of an award of universal credit.’

Amendment 47, in clause 27, page 14, line 4, at end insert—

‘(10) No regulations made under this section shall allow for the amount of universal credit received in respect of a child or qualifying young person to be reduced.’

Stephen Timms (Labour, East Ham)

I offer you a warm welcome back to the Committee after the Easter break, Mr Gray, and also extend warm wishes to the Committee.

It is worth reminding ourselves that, in clause 26, we are dealing with potentially far-reaching sanctions on people’s benefit that can last up to three years. I was struck by a note that appeared in a newspaper article, which we will discuss later on, about the effects of sanctions on an individual. It is worth reading an extract to the Committee from the case study of John Robson, aged 53, from South Shields. He says:

“It never seems to go away. Every day you’re thinking: “I haven’t got a letter today, so obviously there isn’t a sanction going against me. Another day there’s a brown envelope from the DWP and you think, “What’s this for?” There’s always that cloud hanging over you.”

Mr Robson was made redundant from his job as a delivery driver 13 months ago. He says:

“I was 17 when I started work so I’ve been working for 35 years. I’m not Jack the lad who’s never been in a job and is trying to con the Government. I want to work, I just can’t get a job. You try your best, and the minute you do something wrong, they’re on you like a ton of bricks.”

Mr Robson has been sanctioned three times. First, he was ill and missed a jobcentre appointment; he was sanctioned for that. Next, he was sanctioned for not applying for one job. He says:

“I was sure I had applied for it, but I couldn’t find evidence that I had. If you apply for job after job after job, and you get nowhere with it, you can lose track.”

Mr Robson turned to Citizens Advice for help and won the appeal, but his financial situation remains precarious. He said,

“It reached the point where I’d visit my mother and sit there for hours just to get warm, use her shower and cooker, because I couldn’t afford the gas and electricity. … So many things go wrong when you’re unemployed, and you just get so disheartened. It’s actually quite frightening being out there. And nobody seems to care. It’s like a lot of things in life—things are set in place by people who don’t actually experience it themselves.”

That is a graphic account from one person’s point of view of the impact of sanctions. As we go through the amendments to the clause, including those in this group, we need to be aware that we are talking about things which to many people can seem very unfair.

I tabled amendments 79 and 82 to raise an important point. The White Paper on universal credit stated:

“as now, sanctions will not apply to…Housing Benefit.”

I hope that the Minister will confirm that that is indeed the Government’s intention, because the Bill does not say that—it does not exclude sanctions on the housing part of universal credit, which as I understand it, and certainly according to the White Paper, was the Government’s intention.

The amendments are intended to ensure that sanctions can be taken only from the standard allowance component of universal credit, thus in particular protecting support for housing costs, as well as additional allowances such as support for children. My hon. Friends have tabled amendments that refer specifically to such support, which have been grouped with amendments 79 and 82. I hope that the Minister will confirm that it is the Government’s intention that the sanctions, which can lead, as clause 26 makes clear, to loss of benefit for three full years, will be taken only from the standard allowance and not from the other elements of an individual’s universal credit.

I draw the Committee’s attention to the comments of the Child Poverty Action Group about the whole framework of sanctions:

“Universal Credit as currently proposed will create an unprecedented increase in conditionality. At present neither tax credits nor housing benefit are subject to any conditionality at all. The conditionality regime envisioned in the Bill imposes work related requirements on virtually all adult claimants, is within a more dictatorial structure and has much stiffer penalties.”

It is important that the Committee recognises that the proposals represent a significant increase in the conditionality to which benefit recipients are subject. There may be good reasons for that, but the Committee should not overlook the scale of the changes. The Child Poverty Action Group makes the point that the

“DWP does have research evidence to suggest that the most vulnerable claimants are the most likely to be sanctioned. We are therefore concerned that there is no provision in the bill to protect the wellbeing of vulnerable claimants and their children from financial sanctions.”

I hope that the Minister will be able to provide an element of reassurance that these pretty draconian sanctions, which may apply for up to three years, will be taken only from the standard allowance component of universal credit. The note on regulation-making powers that the Department for Work and Pensions has sent us offers some encouragement that that is the Government’s intention. The note on clause 26 regulation states that

“Universal Credit may continue to be paid during a period of a sanction, but at a reduced rate because the claimant’s full award amount will be reduced by an amount broadly equivalent to the JSA personal amount.”

That implies that only a standard element equivalent to the current JSA personal amount can be sanctioned, rather than the benefit as a whole, but the Bill does not actually state that. If the Minister confirms that that is the Government’s intention, that will provide at least an element of reassurance to those who are considering the effects of these pretty far-reaching changes.

Kate Green (Labour, Stretford and Urmston)

I rise to speak in support of amendment 79 and the amendments grouped with it. My right hon. Friend has already mentioned that we are especially concerned about the sanctioning of the element of universal credit that is received in respect of children. I hope that the Minister will assure us this morning that that element of universal credit will not be subject to sanction.

The difficulty arises because universal credit, in integrating payments that are currently made from different pots and by different agencies into a single credit, means that the existing arrangements, which leave some of the payments for children completely outside the current Jobcentre Plus sanctioning regime, will be affected. In particular, I refer to child tax credit, which is now paid by Her Majesty’s Revenue and Customs and is therefore not a sanctionable benefit under the span of authority of Jobcentre Plus. The child tax credit will be folded into universal credit as a payment in relation to children, which is a new element, and it seems particularly important that that payment is not subject to sanction. It is not now, because it is paid by HMRC, and I would welcome an assurance from the Minister that the current position will be read across into universal credit. As on the housing element, as my right hon. Friend the Member for East Ham has pointed out, the Bill is not clear.

Let me outline what will happen if payments in relation to children are sanctionable and what that could mean for child well-being and the way that money is spent on children in a household. There is already international evidence that where parents are subject to financial sanctions, the impact on children’s health and well-being can be quite significant. In the US, for example, it has been shown that children growing up in households where parents experience financial sanctions are more likely to be admitted to accident and emergency care. Clearly, there are concerns about whether parents will have adequate income to be able to afford some of the essentials for their children such as a healthy diet, the opportunity to participate fully in their education and development and so on.

I want clarity from the Minister about how, if more than simply the standard element were to be sanctioned, the claimant would understand what was being sanctioned, in what proportion and why. If the intention is that any element of universal credit could be subject to a sanction, will claimants know, for example, to what degree the financial support that they receive for rent might attract a sanction? If that is the case, it is essential that they understand that, because that will obviously inform any discussions that they then have to have with the landlord of the property that they occupy.

We already know from considerable research evidence that claimants are often quite confused about sanctions. In many cases, they do not understand that they have been sanctioned; they simply think that their benefit has gone down a bit in a particular week and they do not make the connection that that is the result of a sanction. Where different elements are bound together within universal credit, it is all the more important that there is absolutely transparency and clarity for claimants about which elements of their benefit are being sanctioned and why. That is because the purpose of sanctions should be to effect a change in behaviour. If the sanction appears to be completely disconnected from the behaviour that is being questioned or punished, it will clearly have a less motivating effect than if it were well targeted on bringing about the desired change in behaviour.

If elements of the benefit other than the standard allowance will be subject to sanction, it is important that we have a running order in which such sanctions would be applied. The Opposition certainly do not advocate that: we are of the view that the standard element only should be subject to sanction, but if that is not the case we need to understand the approach that will be taken to sanctioning different elements of universal credit and the order in which benefits might attract a sanction.

There is real concern about where Ministers are going with the proposals; the amendments are designed to elicit assurances to allay that concern. We hope to hear an assurance this morning that only the standard element of universal credit will be subject to sanction. That would be analogous to the present position, where the adult benefits administered by Jobcentre Plus can be sanctioned, but the other benefits paid for children, housing and so on, are left outside the sanction provision.

Sheila Gilmore (Labour, Edinburgh East)

If the Minister intends this sanctions regime to apply only to the equivalent of the standard jobseeker’s allowance, I hope that it could be put on the face of the Bill in the way that we suggest. It would greatly reassure claimants and their families that what is said in words will be carried out in deed. The difficulty in dealing with many people in a system that uses sanctions—whether they are long or short-term unemployed—is what we do about children, and how we ensure that their welfare is provided for.

It is very easy to make statements—they are sometimes made in the media, by constituents and politicians—that in some sense it is wrong that people do not work, or that certain types of claimant should not receive benefits, for example people with drug or alcohol problems. The problem always arises when it comes to children. When I have that discussion with people one to one and we start to unwrap that kind of statement, I find that virtually everyone agrees that whatever line is taken with the adult—whatever use is made of carrots, sticks or both, to try to get people into work or to try work, particularly those who have not worked for a long time—the needs of the children must still be looked after. They do not go away, and we have to look to those children’s futures.

I think that that is well and widely accepted, even among those who perhaps have fairly strong views about how a sanctions regime should operate. In that context, I hope that the Minister will not merely give us reassurance, but actually agree that it is right that this be clearly stated. As ever, our difficulty is that at this stage we have not seen the regulations that might be proposed.

Chris Grayling (Conservative, Epsom and Ewell)

I hope that I can reassure hon. Members about our intentions. Indeed, the shadow Minister referred to the notes that have been circulated to Committee members. It is not our intention to change the position significantly for those who are currently out of work and might face conditionality relating to their job search, but of course the nature of universal credit makes it a little more complicated.

I shall start by setting out the position for the maximum amount for somebody who has applied for universal credit, is receiving the standard amount and amounts for children and housing. To be clear, in almost all circumstances, though there is one exception to which I will return in a moment, it is not our intention to use the sanctions system to reduce the entitlement to universal credit to a level below that of the housing and child-related elements. That very much mirrors the current situation, whereby the amounts paid in housing benefit and child tax credits are not sanctionable in the same way as other out-of-work benefits. So in that respect we do not intend to change the current situation.

However, I must make two qualifications. The first relates to the introduction of the capital element. If there is a situation whereby somebody’s overall entitlement to universal credit—which might include the standard amount, and amounts for housing and children—is reduced because they have savings and an income from them, it is theoretically possible that a sanction could reduce the amount that they receive to below the combined cost of housing and children. However, at the same time, they will, of course, receive a matching income from those savings. That is a technical circumstance in which an award of the housing and child elements together could be reduced to below those combined levels as a result of a sanction, but only if the recipients have money in the bank and are receiving an investment income from that money according to the rules we discussed for the capital provisions that exist in relation to universal credit.

Stephen Timms (Labour, East Ham)

I think I understand the Minister’s point. When we discussed the capital limit on universal credit, it became clear that those with £16,000 in savings would not get any universal credit and £16,000 will not generate anything like enough of an income to make up for child allowance, plus housing benefit, plus other parts of universal credit. Is he simply making the point that those with more than £16,000 in the bank will get no universal credit full stop, or is something slightly more subtle happening? That does not sound to me like a sanction as meant by clause 26.

Chris Grayling (Conservative, Epsom and Ewell)

The right hon. Gentleman needs to bear in mind that there is effectively a taper for people who have between £6,000 and £16,000 of capital in the amount of support that they receive. Let us imagine a situation whereby someone receives the basic amount, an amount for children and an amount for housing, and an element of that is reduced because they have £8,000 in the bank. If they were then sanctioned to the equivalent of the standard amount, the amount they received for the other two elements might be slightly lower than the maximum because that capital element is taken into account. That is the only circumstance in which somebody in receipt of the maximum amount would have a reduction in the amount they receive below the child and housing element. That is only because they have and are deemed to have income coming in from the capital that they have in the bank.

Sheila Gilmore (Labour, Edinburgh East)

One of the problems with that capital rule, which has existed for some time, is that the imputed income from capital is often, particularly in current circumstances where interest rates are low, considerably higher than the actual income. In the scenario that the Minister paints here, people will see a real reduction in those elements, not just one that can be balanced up through an accountancy procedure.

Chris Grayling (Conservative, Epsom and Ewell)

I am not sure the hon. Lady has totally understood the way in which the capital element works. There is an expectation in the system that existed under Conservative and Labour Governments that people will draw down on their capital until they reach a certain amount. They will use that money to support themselves at least in part until they reach the bottom end threshold, which is £6,000, below which they are not expected to draw on their capital any further, and they will receive the full amount from the state. My point is that, while they continue to do that, in a small number of cases, the overall universal credit they receive, if they face a sanction for the equivalent of the standard amount, may be slightly less than the total they would otherwise have received from housing and child elements until they reach the point when that capital is exhausted. At that point, the maximum amount by which they can be sanctioned would simply reduce them to the housing and child element of the universal credit. I hope that that reassures Opposition Members about the impact on those in receipt of the maximum universal credit payment.

The situation becomes much more complicated when somebody is in work part of the time, when they may be subject to an in-work sanction for reasons that we will debate elsewhere. At that point, once the universal credit starts to taper away, it becomes much more difficult to work out what the different elements are. It may be possible to quantify the total amount of a sanction in terms of a proportion of universal credit. Someone may receive half the universal credit entitlement that they would have received because they are working part time, have refused to go into full-time work and are subject to a sanction. I cannot give Members a breakdown of what the equivalent elements would be at that point because universal credit has tapered away and people are not receiving the maximum amount.

Kate Green (Labour, Stretford and Urmston)

This may be a rather stupid question and perhaps the Minister is ahead of me in his thinking on this: would it not be possible in that scenario at least to protect elements of universal credit from sanction and concentrate the sanction only on the element that was effectively the standard allowance, leaving the housing and child components untouched?

Chris Grayling (Conservative, Epsom and Ewell)

We are continuing to look at the best way to deal with the detail in such a situation. I cannot write rules into primary legislation today, which is what we are talking about. I cannot give the hon. Lady an assurance that in all circumstances the standard amount today—the lower rate of JSA is £67 a week—the proportions of a sanction will relate to the proportions of overall initial universal credit of £67 a week plus the housing element and the child care section. We will taper each of those elements individually.

I assure the hon. Lady that somebody who is out of work and looking for a job will not be subject to a sanction that reduces the universal credit that they receive to below the child and housing element, except in cases when they have savings in the bank that they are expected to draw down. That is the core point raised by the hon. Lady and her colleagues. It is not possible to set an equivalent amount in primary legislation and to say that those three elements will remain intact, because as the universal credit tapers away, the amounts will change. When sanctioning someone through the universal credit, we do not intend to disadvantage them in terms of the housing and child elements.

Kate Green (Labour, Stretford and Urmston)

Will the Minister confirm, for the sake of clarity, that each component of the universal credit will be calculated separately for claimants both in work and out of work? Will it be possible, including for claimants in work, to see how much money is received through universal credit in relation to the low hours they are working and their income below the threshold, and how much of that is for children and how much for housing? Will it be possible at least to identify the way in which the total is made up of those different elements?

Chris Grayling (Conservative, Epsom and Ewell)

After the initial establishment of a universal credit entitlement, we do not intend to continue to break down the different elements. The universal credit will taper away. People will receive an initial assessment that will contain the three elements that have been discussed, but we do not intend to continue to map out as they go on through employment the different elements of the universal credit. It would be far too complicated to do that.

Kate Green (Labour, Stretford and Urmston)

Will the Minister confirm what will happen in that situation if housing costs change?

Chris Grayling (Conservative, Epsom and Ewell)

If a person’s circumstances change, they may apply to be reassessed for universal credit, as they would now. If someone moves house, for example, they might need to claim housing benefit. It will be the same as happens today. If someone moves to a different location, they have to reapply and be reassessed based on their new circumstances.

The key point is that we do not intend to remove the housing and child elements of universal credit when someone receives a sanction. The principle of the sanction system applies to people on out-of-work benefits: it applies to those out-of-work benefits, and today it applies most particularly to JSA. We do not intend that that situation should materially change when universal credit is introduced. We intend to table draft regulations on the sanctionable amounts by the summer of 2011, but we intend to protect the housing and child elements.

Karen Buck (Labour, Westminster North)

It is important that we get to the bottom of this. I think I am right in saying that at the moment a tenant whose rent increases—a local authority rent, for example—does not have to apply for a complete reassessment of their benefit. Under the new system, would they have to apply for a reassessment, or would a normal rent increase or normal alteration in housing costs simply be factored in without a reapplication?

Chris Grayling (Conservative, Epsom and Ewell)

We certainly do not intend anyone to reapply if they experience a routine increase. We will not extend it to that. But if somebody moves house or moves into different circumstances, clearly they would have to reapply and be reassessed on the basis of those new circumstances.

A change in the housing element would result in a change to the maximum amount of universal credit to which a claimant is entitled. That will be calculated and a taper applied to give an amount payable. If somebody’s housing costs increase, we will simply reassess their maximum amount for universal credit—everyone has a maximum amount that depends on whether they are working—and then the amount that they receive tapers away as a result of that.

Kate Green (Labour, Stretford and Urmston)

Will that not require the Department to understand the current level of housing costs in order to understand the amount by which they have increased? It will be the case, therefore, that it will always be possible to know the amount of the different components of universal credit, not just at the time of initial payment.

Chris Grayling (Conservative, Epsom and Ewell)

The hon. Lady is trying to write into primary legislation a maximum amount that can be sanctionable and a set format for the relationship between the different sanction elements. As I have said to her, with the standard amount for universal credit, which is the amount that each individual will be set at the start when they apply—the maximum that they can receive under universal credit—we do not intend to sanction, unless people have capital, above the amount that is equivalent to the standard amount at the moment. However, we do not intend to taper away sanctions rates as people return to work over a period of time. This may help to clarify: we intend to specify a cash amount for a sanction. We do not intend to taper away sanctions rates if people are working part time. The sanctions rate will remain constant all the way through. We do not intend to reduce the component amount as the overall entitlement to universal credit tapers away.

Margaret Curran (Labour, Glasgow East)

I understand the Minister’s argument, and, to follow his logic, I heard him say that there will be no sanctions on the child element or the housing component, but he went on to say that, as entitlement moves on, those elements cannot be separated. How, in principle, can the Minister say that some components will not be sanctioned if the components are not identified?

Chris Grayling (Conservative, Epsom and Ewell)

What we are saying—very straightforwardly—is that the maximum amount that any individual can receive under universal credit, if we take a case where somebody has children and housing needs, includes the standard amount, the housing amount and the child amount. At that point—the maximum entitlement level—we do not intend to set a sanctionable amount that is higher than the standard amount, which is effectively where we stand at the moment with the £67 a week for JSA. However, we do not intend to taper away that sanctionable amount. If a claimant breaks their conditionality and does not do what they have agreed to do, the sanctionable amount will not taper away. That sanctionable amount will remain constant. At the basic level, if a claimant is unemployed, we do not intend to sanction them at a rate that impacts upon their housing and child elements unless they have money in the bank. If the claimant is back in work and if they are some way down the taper, and they face a sanction because they have broken their conditionality, it is still our intention to sanction them at the equivalent of the standard amount. We will not vary the sanctionable amount.

I hope that that makes where we stand clear to Opposition Members. I certainly cannot accept the principle that we would write the elements that the right hon. Member for East Ham has suggested into primary legislation. I hope that he accepts that. My sense is that this was a probing amendment anyway. It is not our intention to take away housing or child costs from parents or from claimants who are out of work. Once we are into the universal credit system, we intend to sustain the level of sanction at that set amount from the start.

Lilian Greenwood (Labour, Nottingham South)

May I clarify that the implication of what the Minister has just said is that if someone is in work, but in receipt of universal benefit, and they are sanctioned, and if that is kept at the same as it would have been when they were out of work, that will inevitably impact on the payments that they receive for the care of children and for housing? Is that correct?

Chris Grayling (Conservative, Epsom and Ewell)

If someone is sanctioned and if they are receiving a lower level of universal credit, the sanction amount will stay the same. That is our intention.

Stephen Timms (Labour, East Ham)

The Minister has given us some helpful reassurances, but I am still puzzled. I do not quite understand why he is saying that the components cannot be maintained once they have been calculated. If somebody is in work, and if their universal credit has been worked out on the basis of standard allowance, housing and other elements, there is a well-defined figure that corresponds to the standard allowance as it affects that person’s universal credit. Can that not be protected if someone is then sanctioned?

Chris Grayling (Conservative, Epsom and Ewell)

The standard amount will be protected. In today’s example—I am not saying that this is the final figure—if we take the current JSA sanction rate of £67 a week, someone sanctioned for a breach of their conditionality would be sanctioned to the degree of £67 a week. That would not change, regardless of someone’s position on the universal credit ladder. That means that for someone who is unemployed and breaches their conditionality we do not touch the housing or child elements.

As people progress through the universal credit system, they may have a part-time job and agree to look for a full-time job, only to turn around and say, “Well, I am not willing to look for a full-time job—I refuse to do so.” If Jobcentre Plus’s request that they look for a full-time job is reasonable, they will continue to be sanctioned to the set amount. Otherwise we would be in a position where the amount of the sanction would drop as universal credit tapered away, and there would be lesser consequences for refusing to do what they had previously agreed. We should bear in mind that these are things that the claimants themselves have agreed to do: “I will do a part-time job for six months, and I will then agree to look for a full-time job.” After six months they are turning around and saying that they will not do it.

Stephen Timms (Labour, East Ham)

The Minister has given very clear reassurances for people who do not have savings and are not in work. However, the position is worrying for people who are in work and will be sanctioned, perhaps because they are not doing enough to increase their hours. This is, of course, a whole new area of in-work conditionality that we have never had before, but it sounds as if the position of people in work is much more at risk than the position of people who are out of work. The Minister has given clear reassurances for those who are out of work, but can he give some assurance to people who are in work that they will not lose the support that they need to pay their rent, for example?

Chris Grayling (Conservative, Epsom and Ewell)

Let us be clear about what we are talking about, which is people refusing to do what they have agreed. We are discussing providing support to people who are back in work and, for example, have agreed to do a part-time job for a while before looking for a full-time job, but then refuse to do so. We are simply saying that there is a sanctionable amount that will remain constant and is a consequence of breaking the agreement that someone reaches with Jobcentre Plus. I think that that is a perfectly reasonable approach; it is perfectly reasonable for the state to say to people that if they receive money from the state we expect them to fulfil a number of conditions in return. Those conditions are agreed to, and if people then turn round and break them there is a financial consequence. That principle has always existed within the welfare state, and we intend to continue with it.

Kate Green (Labour, Stretford and Urmston)

Am I right therefore to draw the conclusion that people who are in work and suffer that flat rate sanction are disproportionately penalised compared with people who are out of work? An attack is being made—[ Interruption. ]—forgive the language. Inroads are being made into child and housing payments that would not occur for people who are completely out of work.

Chris Grayling (Conservative, Epsom and Ewell)

If someone is in that position, they have other income coming into the household. The whole point—and it may be a point of division between us—is that we are trying to create a clear system, which is a two-way contract between the claimant and the state. We will provide support, and a better system that tapers away, rather than having the cliff edge that we have at the moment, but in return it is not unreasonable to say, “We expect you to continue to work towards getting a full-time job at all stages in the receipt of the benefit,” up to the stage where they effectively move beyond the point where there is the scope to increase their hours, for example. That is what we are talking about.

There will be things that hold people back—for example lone parents with kids at primary school, where decisions will be entirely thoughtful and sensible with regard to the circumstances that they face. Our goal is very straightforward: to get people who are out of work back into work, into full-time jobs where their need for support from the state is ever-decreasing. At any stage, if those people are subject to conditions but turn around and say, “I’m not having that, I’m not being part of it, I don’t want to do it,” there is a consequence. We are simply saying that that consequence will stay constant in cash terms; it will not taper away as universal credit does.

Charlie Elphicke (Conservative, Dover)

Is not the central point that if we are going to roll back the benefits culture that has grown to excessive amounts over the past 10 years, we have to encourage people to take responsibility for their lives and encourage them back into work by making work pay?

Chris Grayling (Conservative, Epsom and Ewell)

Absolutely. I hope that this is not a point of difference between us. It is perfectly reasonable to have a sanction which remains constant. As universal credit tapers away, it does so only because people are bringing other income into their household. We are not disproportionately impacting on any individual compared with the situation they would be in when they were at work.

Kate Green (Labour, Stretford and Urmston)

r ose—

Chris Grayling (Conservative, Epsom and Ewell)

I will give way in a moment. Let me explain this point to the hon. Lady. If somebody is out of work, they are receiving money for the standard amount; they are receiving money for children and for housing. If they get back into work, once the earnings disregard is taken into account, that support tapers away. However, it does so because they have more money to fill the gap than is actually needed. Their household income is in fact increasing, so we are not disadvantaging anybody proportionately. We are taking away the same standard amount, the same proportion of everyone’s household income—in fact a slightly lower proportion of household income for those who are in work—because of the impact of universal credit. We are saying to those who have said, “I will take a part-time job, then get a full-time job if I can,” only to turn round and say that they are not in fact willing to look for a full-time job, that they will face a sanction. That is how we approach the issue of in-work conditionality.

Kate Green (Labour, Stretford and Urmston)

I understand that the Minister’s intention is that people who are in work should be able to produce good reasons for not being required to increase their hours of work. Will he tell us exactly what is meant by good reasons in such circumstances? Would it, for example, mean that somebody might want to reduce their working hours because they want to spend more time looking after a child who may be developing behaviour problems at school? Would that kind of thing be treated as a good reason for doing less work?

Chris Grayling (Conservative, Epsom and Ewell)

There are various reasons for a decision about what happens when somebody’s circumstances, and therefore the requirements that rest on their shoulders, change. It could involve the break-up of a relationship and somebody becoming a lone parent where previously they had not been a lone parent. It might be the illness of a child. There are many reasons, but the point is that we are seeking to give Jobcentre Plus advisers as much discretion as we can against a guideline of being reasonable and making sensible decisions about individuals, to make sure that we do not impose unfair conditionality. We want to impose fair conditionality, and will only sanction people who break that requirement. I hope that that is not a point of difference between us, because it is no different from the principle that has always existed in the management of our welfare state. We are simply seeking to extend that principle into universal credit.

Stephen Timms (Labour, East Ham)

The Minister is being generous in giving way. I want to ask one more question. Our difficulty is that we do not really know what this in-work conditionality is going to look like. Will the Minister tell us when some description will be published of when people will be expected to work for longer hours? As my hon. Friend the Minister for Stretford and Urmston said, what would count as a good reason for not being willing to work for longer hours? This whole scheme is new. Jobcentres have never done it before. Can the Minister tell us when we will have sight of what the overall scheme will be?

Chris Grayling (Conservative, Epsom and Ewell)

We will introduce further information on in-work conditionality through the course of this summer, but I can explain the basic principles to the right hon. Gentleman. They are relatively simple. Effectively, there is a requirement for people to increase the number of hours they work and the amounts that they earn, to try and get them beyond the point where they are dependent upon the state.

A case in point might be somebody who chooses to take the first steps back into the workplace. One of the benefits of universal credit, for example, for somebody with a disability, is that it enables them to do a few hours’ work to get back into the workplace and learn more about what they can do. After a period of time, once they are re-established in the workplace and have the potential to do more, it becomes reasonable to say, “Right, we now want you to try and take a step to the next level.” It is our intention to use in-work conditionality to encourage people in a whole variety of circumstances to take further steps back towards full-time employment. That is the goal. Of course, some people, such as a lone parent with a child at primary school, or a carer where only temporary respite care is available, will never be able to secure full-time employment for health or other reasons. They will never be able to do more than part-time work. Our goal should be to help people who are out of work take steps back towards full-time work. Part-time work and mini-jobs, as we have discussed, all provide a useful stepping stone, but they cannot be the end point. Our intention is simply to include in the claimant commitment a ladder or an agreement that people will take steps, where it is reasonably practicable and possible to do so, to move back towards full-time employment. If at any point they refuse to do so without good reason, in-work conditionality will apply. In-work conditionality will operate in a similar way to out-of-work conditionality.

Karen Buck (Labour, Westminster North)

Does the Minister envisage the possibility of jobcentre advisers encouraging people to take second part-time jobs? That would not be unreasonable in itself, but it would have implications for additional in-work costs, for example. How might that be factored into a general better-off guarantee?

Chris Grayling (Conservative, Epsom and Ewell)

It is possible. It is difficult to apply one-size-fits-all rules, certainly in legislative terms, to individual situations. If somebody has a part-time job on a Monday and a Tuesday, and they have the ability to work full time, it would not be unreasonable to ask them to apply for a job that required somebody on a Wednesday, Thursday and Friday. There are circumstances in which that could apply, but it is down to the individual adviser, the individual claimant and, where necessary, a decision maker to decide what is reasonable and what is not.

We will continue to apply the standards of reasonableness that have been applied by Governments of both persuasions over many years. It is not reasonable to expect people to do things that are completely out of kilter with the rest of their lives. It is not reasonable to expect a lone parent to work a night shift. It is not reasonable to expect somebody who has a health problem and can only work a few hours a week to march straight into a full-time job. This is all about helping people on the journey into work.

I return to the core point of the amendments. Somebody who is out of work, and who is receiving their full universal credit assessment, will be sanctioned only up to the maximum of the standard amount unless they have capital in the bank and, therefore, there is a degree of offsetting income. Where somebody is back in work and is subject to the taper—the rate of support that they receive falls off depending on the number of hours that they work, but the additional income that they receive has pushed their income above the total amount that they received while they were out of work—we do not intend to vary the amount of any sanction. It will stay at the same rate at all levels. I hope that that clarifies the situation. I do not know whether Opposition Members want to accept that or not, but that is the position that we intend to pursue.

Stephen Timms (Labour, East Ham)

This has been an illuminating debate, and I am grateful to the Minister for the information that he has given us. He has provided reassurances on some important points, specifically on the position of those who are out of work. He has given the reassurance that we were seeking, but he has opened up a whole new area of concern about those who are in work. It worries me that we have finished scrutinising that part of the Bill but we do not know what the position will be for people who are in work and find themselves subject to conditionality. Will they have to go down to the jobcentre every couple of weeks—presumably, they will—to report how many hours they are now working and to see whether the jobcentre adviser thinks that that is enough? Clearly there will have to be a requirement, and I understand why this is the case, on people who are in part-time work to seek longer hours. There seems to be a bit of a contradiction if the Government encourages mini-jobs, as we have discussed, but people with mini-jobs are told, “No, that isn’t enough; you should be working part time.”

Checking up on people who are in work and requiring them to work longer hours is a new area of activity for jobcentres. I hope that the Minister will tell us when he publishes the account that he has referred to—he suggested that that might be in the summer, and I imagine it will be after the debate on the Bill has finished—what the manpower implications are for Jobcentre Plus of doing all this extra work. To return to a question that I asked him before Easter, how will jobcentre advisers know how many hours people are doing, unless he expects people frequently to go back to the jobcentre to report what their hours are? The whole area of in-work conditionality is a worry, not least from the perspective of what sanctions will be used.

Nevertheless, I do not intend to press the amendment to a vote. The Minister has given clear assurances on the issues that we have raised about those who are out of work, and although a lot of people will be very concerned about what some of the proposals will mean for people who are moving back into work and have started jobs, I beg to ask leave to withdraw the amendment.

Stephen Timms (Labour, East Ham)

I beg to move amendment 53, in clause 26, page 12, line 12, at end insert—

‘(2) With respect to claimants who have disabilities, the Secretary of State shall not impose any sanctions without first consulting a Disability Employment Adviser.’.

James Gray (Conservative, North Wiltshire)

With this it will be convenient to discuss the following:

Amendment 54, in clause 27, page 13, line 12, at end insert—

‘(2) With respect to claimants who have disabilities, the Secretary of State shall not impose any sanctions without first consulting a Disability Employment Adviser.’.

Amendment 142, in clause 46, page 23, line 40, at end insert—

‘(1A) With respect to claimants who have disabilities, the Secretary of State shall not impose any sanctions without first consulting a Disability Employment Adviser.’.

Amendment 143, in clause 46, page 24, line 38, at end insert—

‘(1A) With respect to claimants who have disabilities, the Secretary of State shall not impose any sanctions without first consulting a Disability Employment Adviser.’.

Amendment 144, in clause 49, page 32, line 21, at end insert—

‘(1A) With respect to claimants who have disabilities, the Secretary of State shall not impose any sanctions without first consulting a Disability Employment Adviser.’.

Amendment 145, in clause 49, page 33, line 19, at end insert—

‘(1A) With respect to claimants who have disabilities, the Secretary of State shall not impose any sanctions without first consulting a Disability Employment Adviser.’.

Amendment 146, in clause 56, page 42, line 43, at end insert—

‘(1A) With respect to claimants who have disabilities, the Secretary of State shall not impose any sanctions without first consulting a Disability Employment Adviser.’.

Stephen Timms (Labour, East Ham)

Disability employment advisers in jobcentres receive additional training in disability and in specific impairments. Their future role is a little unclear given the transition to external providers in the work programme, but there is certainly a task in which their expertise could be very valuable.

The Disability Benefits Consortium, which has written to all members of the Committee, comprises a wide range of organisations representing people with disabilities. It points out that people unfamiliar with autism, for example, might well regard as unreasonable behaviour that somebody who is familiar with the effects of autism would regard as completely unexceptional. Care is needed before imposing a sanction and potentially causing serious hardship, if, in fact, the behaviour that is about to be sanctioned is the result of a disability. I hope that the Minister accepts that getting advice from a disability employment adviser—people whose expertise is well known and who have a well established role in jobcentres—would be a helpful safeguard.

Specific organisations have put other points to us. Scope told the Work and Pensions Committee that

“significant numbers of disabled people put onto JSA will cause long-term strategic difficulties in the Jobcentre Plus offices—research shows that beyond Disability Employment Advisors, there is little disability awareness in front-line staff”.

Scope goes on to point out some of the difficulties to which that currently leads. Where sanctions may be imposed, there is a clear case for calling on the specific expertise of disability employment advisers. The Scottish Association for Mental Health, in its evidence to the Work and Pensions Committee, stated:

“Decision-makers should have a proper understanding of mental health problems and should not issue sanctions without consulting a Disability Employment Advisor”.

That is what the amendments would do, and I hope that the Minister recognises that the arrangement we suggest would be helpful. I look forward to his response.

Chris Grayling (Conservative, Epsom and Ewell)

Broadly speaking, I agree with virtually everything that the shadow Minister has said. I share his concern about ensuring that we have a system that is responsive and thoughtful about people with disabilities, particularly those with mental health problems where, as he rightly says, some problems are difficult to diagnose on a first meeting—a person’s condition may not become apparent until a second or third assessment—or without more detailed knowledge of their case. The only difference between us is that the amendments focus on the wrong individual in the Jobcentre Plus system. The decisions are not taken on the front line by the advisers or by the disability employment advisers, but by the decision makers. I will share with him why we have taken a different tack—a better tack, I think.

As the right hon. Gentleman is aware, one of my concerns about the work capability assessment, particularly the migration off incapacity benefit, is how we ensure that we get decisions right for those with mental health problems and with fluctuating conditions. Along with our work within the Atos network—the introduction of mental health champions, for example—we are putting a lot of effort into the decision-making process within Jobcentre Plus, training our decision makers and introducing a reconsideration process for more significant issues around the migration. The quality of decision making is improving, I think, and my intention is to continue to invest in our decision-maker network to ensure that decision makers are as aware as possible of those issues.

Decision makers are free within the Jobcentre Plus system to talk to the disability employment advisers should they believe it appropriate to do so, but I would like them to have access to broader mental health expertise. I see no reason why decision makers should not be able to phone the mental health champions when they are dealing with a decision in the migration process. What I do not want to do is write into primary legislation something that appears to draw focus away from the decision maker’s role and towards the disability employment adviser’s role. The prime purpose of disability employment advisers within Jobcentre Plus is to provide expert guidance and support to disabled people to try to get them into the workplace; that is enormously important and I do not want to take them away from that task. Nor do I want to de-emphasise the importance of ensuring that our decision-maker network has the right expertise to deal with the issues raised by the right hon. Gentleman.

Essentially, my message to the right hon. Gentleman is that I agree with the principle. I want to ensure that decision makers are as well equipped as possible to deal with a range of issues, but my response is to do more to train those decision makers than simply to reorganise the focus of decision making itself.

Margaret Curran (Labour, Glasgow East)

I understand the Minister’s logic, and I am sure there is a strong argument to be made for it, but does he recognise the experience of many disabled people and their organisations who have articulated concerns about their first experience of the process? They often get lost in the process, so that first point of contact is important. Some people never get as far as being properly identified and receiving support. There is perhaps a front-line issue that still needs to be addressed.

Chris Grayling (Conservative, Epsom and Ewell)

The hon. Lady is correct, but the correct response is to focus on the calibre of decision making. I do not want to create a convoluted process. In Jobcentre Plus, as became very apparent when it came to addressing the problems in the work capability assessment process, many decision makers were simply treating the recommendations of the Atos professionals as gospel and were not taking a more detailed look at the situation. We have changed that; we have gone through a process of retraining decision makers so that they are much more clearly accountable and responsible for taking the decisions themselves. We have introduced the reconsideration process within Jobcentre Plus for more significant decisions, such as the reassessments, because we want to ensure that the decision makers become a team of experienced, highly qualified individuals who perform a degree of investigation themselves before taking a final decision.

To me, the focus must be more on increasing the quality and the breadth of knowledge of our decision makers, particularly their understanding of people with mental health conditions, than on trying to carry out the process as described in the amendments.

Stephen Timms (Labour, East Ham)

The Minister makes a number of helpful points, but does he agree—he said at the outset that he agrees with the points I made—that a check ought to be made somewhere before a sanction is imposed on a disabled person, because of the potentially very damaging consequences if it is done wrong?

Chris Grayling (Conservative, Epsom and Ewell)

Absolutely. One of the things we have done with the IB reassessment is to ensure that decision makers know that it is their job not simply to rubber-stamp, but to go back to investigate and to check.

To be frank, I want sanctions for disabled people, certainly people with mental health problems, to be few and far between. We have clearly instructed the Jobcentre Plus network that we expect it to be very careful about people with mental health problems. Generally speaking, people who have mental health problems need support and treatment rather than to be sanctioned—we do not intend the regime to be targeted at such people. In what I hope will be rare cases, where we have to face up to the possibility of sanctioning somebody who has a mental problem, I expect decision makers to go more than the extra mile to ensure that they have understood the challenge and the nature of the problem. In many respects, I want them to go further than the amendment.

Ian Swales (Liberal Democrat, Redcar)

Does the Minister recognise the importance of what he has said, given the huge rate of successful appeals against the assessment process? Currently more than 50% of assessments are changed on appeal, so sanctions being applied, in his words, in a rubber-stamp way based on those assessments is clearly inappropriate. There should be a much better system for dealing with people who have disabilities.

Chris Grayling (Conservative, Epsom and Ewell)

I agree absolutely. I hope that the situation that the hon. Gentleman has described will change over the next few months. The system that we have inherited was too formulaic: some decision makers believed that their job was simply to rubber-stamp the decisions taken within Atos. That has now clearly changed. Clauses later in the Bill contain elements related to the reconsideration process. At the moment that reconsideration process takes place informally, but we are overturning internally decisions that have been taken by our decision makers. We are looking again at decisions that have been challenged, we are finding that sometimes we got them wrong, and we are changing them, which I think is right. We will not always get everything right, and before we reach the question of appeal I want us to work through some of the most challenging decisions carefully.

I do not in any way disagree on the need to redouble our efforts to get the system right. That is what we did in implementing all the recommendations of the Harrington review; it is what we are doing in the guidance that we give to Jobcentre Plus; it is what we are doing through the retraining of decision makers; and it is what we are doing through the introduction of the reconsideration process. I do not think that writing what the amendment proposes into primary legislation will help that process, because there may be situations in which the decision maker’s experience goes way beyond that of the disability employment adviser. I want our decision makers to be senior, experienced people, who have built considerable expertise in dealing with such problems over the months.

I do not feel able to accept the amendment, but I assure the right hon. Member for East Ham and the Committee that we understand and agree with the sentiments that he has expressed. We are doing everything that we can to step up the way in which we address such issues, and I am happy to continue to answer questions in the House or directly to the right hon. Gentleman about the progress that we are making.

Stephen Timms (Labour, East Ham)

The aspirations that the Minister has set out are absolutely correct, and people will be reassured by some of the points that he has made. He is a little too optimistic about what happens in jobcentres when he sets out an aspiration, which has to be translated into the actions of individual officials—we will come in a few minutes to an example where that has clearly gone wrong. He has set out the right aspirations, however, so I beg to ask leave to withdraw the amendment.

Stephen Timms (Labour, East Ham)

I beg to move amendment 113, in clause 26, page 12, line 29, leave out ‘at any time’ and insert ‘within a prescribed period’.

Clause 26(4) states that a claimant is sanctionable:

“if, at any time before making the claim by reference to which the award is made, the claimant…failed to take up an offer of paid work, or…ceased paid work or lost pay”.

It is absolutely right that people should be prevented from playing the system, for example, by being on benefits, getting a job and leaving that employment after a short time in order to resume their former comfortable life on benefits. The Government are right to take action against that. I am puzzled, however, about why the Government want to penalise somebody for having, for example, left a job long before the sanction was considered. The wording of the clause is:

“if, at any time before making the claim”

and “at any time” appears to be completely unconstrained. Amendment 113 would substitute “within a prescribed period” for “at any time”, because we think it more sensible to say that if in some prescribed period before a claim is considered the claimant had left their job, ceased paid work, or lost pay, they could be sanctioned. I cannot understand why the Government would want sanctioning to be possible for an action that took place a long time before.

I shall give an example. If someone left their job two years ago and had not claimed since because they had done something else—perhaps they had decided to travel abroad for a couple of years—or for family reasons, would it be right to sanction them when they applied for universal credit because of a decision made a couple of years previously? I hope that that would not happen in practice, but the Bill is framed in such a way that would allow that, and I am puzzled about the reason. I suggest that the prescribed period should be for the time between leaving employment and the claim, and that any sanction should end when the person takes up employment so that universal credit can be received. It is important to have such safeguards in place when there is growing concern about people being sanctioned inappropriately.

I hope that the Minister will provide some reassurance. He may accept a limit on the period, looking backwards, that can be taken into consideration before imposing a sanction, instead of having the unlimited ability to look back that the clause implies.

Chris Grayling (Conservative, Epsom and Ewell)

The amendment would provide that when determining whether a sanction should be applied for failures prior to a universal credit claim, we should take into account a claimant’s actions only in a particular limited period before the claim. To put the matter into context, it might help the Committee if I explain why in certain circumstances it is right to impose sanctions on claimants for actions prior to their claim.

Hon Members will agree that, as a general rule it is not fair of claimants to choose to rely on public funds if they could be supporting themselves. It is not fair to the taxpayer or to other claimants who are genuinely in need of support, so sanctions for people who voluntarily put themselves in that position have been a feature of the benefit system since the introduction of unemployment insurance in 1911. We need strong and clear sanctions to encourage claimants to do the right thing, and to support themselves rather than rely on universal credit paid from the public purse. If claimants do not do the right thing because they leave a job or lose pay voluntarily or through misconduct, or refuse a job prior to their claim and forgo the opportunity to be self supporting, they should face a higher-level sanction. Individuals who claim universal credit after making the choice not to support themselves simply cannot expect to receive full payment straight away.

The sanctions seek to deter claimants from taking advantage of the system by making choices that significantly increase their dependency on benefit. They will be applied when there is a clear link between those choices and a subsequent universal credit claim. They are not intended to capture all claimants who have lost any job at any time prior to their universal credit claim. We do not intend to sanction individuals who are not looking to take advantage of the system.

I understand the intention underlying the amendment. Clearly, the period between leaving a job and making a universal credit claim is a key indicator of whether the claimant was purposely making a choice to forgo the opportunity to be self-supporting and to rely on support from the public purse. The right hon. Gentleman makes a sensible point. The problem is that when specific time periods are set down in primary or secondary legislation, as sure as apples are apples, along will come a case that steps outside those parameters, and we will wonder why we allowed someone to get away with it because we did not anticipate the unusual circumstance when we decided the point at which to set the rules.

My instinct, especially as we are in the early days of universal credit, is that we should not be too prescriptive in primary legislation. We can set a period in secondary legislation, if we choose to do so. The right hon. Gentleman has made a sensible and thoughtful point this morning. We think that we have regulation-making powers that will provide flexibility if it is needed, but I am happy to look at this issue again to make sure that we have the ability to do what he has described and provide safeguards for inappropriate use of the system. If he withdraws this amendment today I will look at the issue again just to make sure that we have that issued covered and I will write to him.

Stephen Timms (Labour, East Ham)

I am grateful to the Minister. It is not clear to me at the moment which regulation-making power would enable that. The amendment would provide a regulation-making power, and I certainly do not propose that a period should appear in the Bill, but he has made a generous offer. I beg to ask leave to withdraw the amendment.

Stephen Timms (Labour, East Ham)

I beg to move amendment 76, in clause 26, page 12, line 41, leave out ‘three years’ and insert ‘one year’.

James Gray (Conservative, North Wiltshire)

With this it will be convenient to discuss the following: amendment 42, in clause 26, page 12, line 42, at end insert—

‘(c) the period after which a reduction made under this section shall be reviewed.’.

Amendment 77, in clause 27, page 13, line 25, leave out ‘26’ and insert ‘13’.

Amendment 147, in clause 46, page 24, line 19, leave out ‘three years’ and insert ‘one year’.

Amendment 148, in clause 46, page 25, line 22, leave out ‘26 ’ and insert ‘13’.

Amendment 149, in clause 49, page 33, line 2, leave out ‘three years’ and insert ‘one year’.

Amendment 150, in clause 49, page 33, line 34, leave out ‘26 ’ and insert ‘13’.

Amendment 151, in clause 56, page 43, line 10, leave out ‘26 ’ and insert ‘13’.

Stephen Timms (Labour, East Ham)

I hope that the Minister can explain what many would consider to be a pretty harsh proposal for the withdrawal of benefit. The current system has been in place for some time. It is perfectly possible for people to lose their benefit for a year, although that is rather unusual. Under the arrangement in the Bill, people could lose all their benefit for three years. As we were discussing earlier, that would not just be part of their benefit but everything. The support that they receive towards the cost of their rent, their standard allowance and other elements of their support could be removed for three years if people are sanctioned three times in one year.

I read earlier an example about a Mr Robson who had had three sanctionable—if that is the right word—offences. One was because he was ill, one was because he thought he had applied for a job and the jobcentre said that he had not, and there was one for some other reason. Getting up to three is not that difficult. People certainly do not need to flout the rules wilfully to find themselves in that position. In future, they could lose all support for three years.

I want to draw the Committee’s attention to what some of those who follow our deliberations say about this. Crisis stated:

“We believe that the proposed maximum sanction periods are too long, particularly the potential three year reduction in benefits… Ministers have stated that they see this largely as a deterrent, and that only a tiny number of people will actually be given a sanction of this length. However, if this is the case, we would question why such a measure is necessary at all.”

I hope that the Minister will tell us that he expects only a tiny number of people to suffer a benefit loss for three full years. But how far can he assure us about that? As we know, once the rules are put in place, the system has a way of operating under its own impetus and, particularly on sanctions, has a bit of a record of going off and doing things that Ministers do not necessarily wish it to do.

The Government are breaking the link between support for housing costs and actual rent paid, and they are adopting consumer prices index uprating only for people’s housing costs. That means that people will have to make up the shortfall in their rent from their standard allowance. If that is sanctioned for three years, as is envisaged in the clause, with the gap between housing cost support and rent being paid likely to increase over that period, the danger of people getting behind with their rent will be significant. That could lead to eviction and homelessness even though the sanction will, in most circumstances, apply to the standard allowance only, as we have been discussing. The prospect of a three-year sanction is worrying.

In evidence to the Work and Pensions Committee, the Northern Ireland Welfare Reform Group stated:

“The financial sanctions outlined range from cessation of payment of benefit from one week to three years depending on the severity of the apparent breach. We do not support the introduction of these sanctions as such developments are shown to harm claimants’ opportunity to enter employment.”

Crisis made similar points:

“We do not want to see people facing unnecessary hardship or getting into arrears and debt as a result of this approach.”

There are many worrying implications in the arrangements in the Bill. Three years is too long, and I am keen to hear the Minister’s explanation for why what seems like a pretty draconian arrangement is the appropriate one for the Committee to agree to.

Kate Green (Labour, Stretford and Urmston)

I want to speak in support of my right hon. Friend’s comments. I have concerns about a proposal that would include the potential for benefits to be sanctioned for up to three years. That is an extremely long and draconian period of time for people who will be on very low incomes. I fear that the measure is more about being able to communicate to the public that the Government are talking tough rather than re-engaging such people with the labour market, which must surely be the objective.

There is considerable evidence, particularly from US states that have adopted particularly hard-line approaches to benefits withdrawal, that when people start to fall out of the benefits ambit for the long term, we lose all contact with them. We have no idea what happens to those people or their families over time. They do not re-engage with the public employment service where that exists. They do not re-engage with the benefits system. They may be in paid employment, but it is almost certainly in the informal economy, stop and go, and likely to be in particularly poor conditions in relation to the quality of work, safety at work and so on. There is also a particularly damaging effect on any children in such households. Even proponents of hard-line US welfare reform have expressed some concern about what happens to children in households in such circumstances.

It is difficult to expect people faced with a three-year benefit sanction to feel that the system has anything to say to them. That period will be unimaginably long to the probably vulnerable and often chaotic kinds of people who are faced with such a sanction. They are people who, as my right hon. Friend pointed out, are quite likely to find themselves in the position of incurring such a sanction, because of the nature of and instability that may exist in their lives. A long benefit sanction is likely to lead those people to give up entirely all form of engagement with the employment system. It is unlikely to re-engage them. They will simply feel that the system no longer wants to have anything to do with them, and they will not be able to think that, over that period time, there is any sense in re-engaging.

The other point I wish to make about such a long period of financial penalty for what is admittedly a small group of individuals, is that those people will suffer severe hardship. It is not only losing money that puts people into hardship, but the fact that the loss of adequate income will persist and be sustained over a period of time. Hon. Members from all parties will agree that persistent poverty is particularly invidious and nasty, yet the Bill seeks to institutionalise that persistent hardship in a way that can only damage a range of other health and well-being outcomes for people in that position.

The Minister will say that those people put themselves in such a position by refusing to engage with the system, and that in a small minority of cases the system will have to impose such penalties. However, I cannot see how that strikes the right balance to ensure the proper protection of people who are likely to be vulnerable and less well attuned to requirements that the system may impose on them. The balance is between re-engaging with those people and compelling them to face up to their responsibilities, and ensuring that their fundamental well-being is protected. I feel that a three-year sanction has been included simply for dramatic effect and to show that the system will get tough on offenders. It is not an effective, fair or sensible penalty and I hope it will be reconsidered.

Anas Sarwar (Labour, Glasgow Central)

The amendment aims to make the Government confirm whether the decision to impose sanctions on a claimant will be reviewed. All three proposed sanction periods are fairly lengthy, especially the last one, as my hon. Friend the Member for Stretford and Urmston said, and the Government need to put appropriate review periods in place to take account of changes to people’s circumstances, such as the birth of a child or moving away from a partner. The need for a review period is even more important given that the Government have so far not provided any details about an appeals process. Current sanctions for jobseeker’s allowance run to a maximum of six months, with an average length of 18 weeks. Although no review period is in place, a review is automatically triggered once the claimant launches an appeal against the decision or applies for a hardship loan.

I have several questions for the Minister, and I hope he will provide clarity on these matters. Will a review period be put in place for each of the three sanction lengths, including an indefinite period? If so, what will that review period be? Will the reviews be worked into the appeals system, as is currently the case? Will sanctions from an old claim for universal credit be carried over to a new claim? Will claimants be made aware of the review periods? What criteria will be applied before sanctions are lifted from the claimant? How many times can sanctions be reviewed? What is the proposed frequency of sanction reviews? Finally, as my hon. Friend said, this proposal will cause hardship for several families. What support will be made available to those families under such circumstances?

Sheila Gilmore (Labour, Edinburgh East)

Many of those who might find themselves sanctioned in this way are likely to be among the most chaotic and vulnerable people. They will not necessarily be those who have come to a conscious decision to avoid work at all costs. Sadly, those who fall into that category may well continue to work the system to their advantage, because they are capable of working out what it all means.

There are, however, some long-term vulnerable people. Last week I visited the Grassmarket Project in my constituency. It works with people who have multiple issues, of which not working is only one. Such people tend to have other problems, perhaps due to mental health issues or because they have recently come out of prison or have problems with addiction. They find it difficult to get their lives together in any meaningful sense.

Some of the people to whom I was speaking last week have spent time in bed-and-breakfast accommodation, which is a transient situation. One man, who had been in bed-and-breakfast accommodation for eight months, had been in six different places during that period. There is no doubt that he was making really great efforts to get on with his life. The project, which has the facilities to train people in a number of skills, does fantastic work, but this man is in a transient position and if correspondence does not reach him, he might well find himself repeatedly sanctioned. He is probably one of the most capable people that this particular project deals with.

We are not talking about a group of people who, out of some badness, do not want to work, but about those who are not necessarily large in number, but are difficult to deal with. We must find a way in which we can help them back into work, and that is exactly what this kind of project does. People who work in this field are telling me that their clients, if they are sanctioned for a long period such as this, will disappear under the radar. Those people will be out of the system because they think that it has nothing for them. This is why I support the amendment.

Chris Grayling (Conservative, Epsom and Ewell)

We must consider the amendments and the debate in the context of what we are actually doing. We are introducing the universal credit system so that work always pays. That is an important change. No one should sit down and take a rational decision not to look for work. I emphasise the word “rational”. I fully restate the point about people with mental health problems. It is not our intention to include in the sanctions process people who have mental health problems that preclude them from making rational decisions. We will give clear guidance and training to Jobcentre Plus and to decision makers. We will also have the appeal process to fall back on. I say to the hon. Member for Glasgow Central that all such decisions, like today’s sanction decisions, have a statutory right of appeal.

The other point is that we are talking about a fixed amount, equivalent to the standard allowance in universal credit. We are not talking about the removal of support for children or for housing. None the less, the welfare state has to be a two-way contract. There has got to be a point at which the state simply steps back and says, “I’m sorry, that’s it. No more.” If we do not have that, we are effectively giving people a blank cheque. They may get short sanctions here and there, but effectively they can carry on indefinitely and that is simply not acceptable. There has to be a backstop. We are talking here about people who are capable of taking a decision and not those who, for mental health reasons, are not capable of doing so. There has to be a point at which the welfare state says, “Enough is enough. We can go no further.”

We are not talking about sanctioning for three years someone who has failed to turn up to three work-focused interviews or someone who has committed some minor misdemeanour. We are talking about people who have committed the most significant offence: those who refuse to apply for jobs that they are suited to do; those who wilfully turn down job offers and job opportunities, and those who are referred to an activity as part of their job search but systematically refuse to turn up—again and again and again. There must be a point at which we turn round and say, “No. That is not good enough.” So we have put together a sanctions regime that has two levels.

Low level sanctions are designed to deal with a significant breach, such as failure to turn up to a work-focused interview. That is not among the highest level sanctions. If there is a major hiccup in someone’s life, the system should always be responsive—if someone is taken ill, it is reasonable not to turn up. However, it is normal practice to phone the jobcentre and explain, or to get somebody else to do it. People cannot just not appear.

Teresa Pearce (Labour, Erith and Thamesmead)

I agree with what the Minister says—it is perfectly reasonable for somebody to phone up. However, will he look at the 0845 numbers, which make it difficult for people to phone if they have pay-as-you-go mobiles?

Chris Grayling (Conservative, Epsom and Ewell)

I am grateful to the hon. Lady. That is a serious point and I will write to her about it.

None the less, I do not think that there is any excuse. None of us would get away with failing to turn up to work week in, week out, or day in, day out. If one of your staff did not turn up for work and did not tell you, Mr Gray, you would not be best pleased. I do not see why it is different for somebody turning up for a work-focused interview.

However, people in that situation are not subject to high level sanctions. They are subject to short-term sanctions of the kind that they face today. There is a duty on people out of work to look for work and to try to find the right opportunity. This part of the Bill states that there has to be a backstop. It would be easy to say, “We disqualify you for life. If you’re not prepared to engage, no more welfare.” There are aspects of the US system that take people out for life. We have not gone down that road. However, we have said that if people wilfully refuse to engage with the system, there has to come a point at which they disqualify themselves from receiving benefits for an extended period of time. I think that that is reasonable.

It is my sincere hope that this particular sanction is never used. It is designed to send a clear message. I do not always buy the argument that those on benefits are not in a position to understand that clear message. I think that it will ring loud and clear: there is a point beyond which people cannot go, and, if they do, they effectively disqualify themselves—not for life, because I think that that would be wrong, but certainly for a lengthy period that makes people realise that it is not a good idea.

As long as we always have the caveat about mental health—which I emphasise again is extremely important—I think this is the right thing to do. It is a message that says, “Thus far and no further”.

Stephen Timms (Labour, East Ham)

The notes on the regulations say that people who commit three sanctionable acts in the course of a year could be liable. The Minister is talking about people who have refused to engage with the system. There is a big gap between what he says and what the Bill states. Could he illuminate that for us?

Chris Grayling (Conservative, Epsom and Ewell)

Perhaps the right hon. Gentleman and I have a different idea of engagement with the system. However, if somebody receives jobseeker’s allowance, or is out of work and receives universal credit with job search conditionality, there is an obligation to look and apply for jobs. If somebody is offered a job, there is an obligation to take it. If people are systematically refusing to do either of those things, it is entirely reasonable for the system to say, “Enough is enough.” That is what this part of the Bill seeks to do. It simply says, “We expect you to be active and proactive in looking for work, in return for the support we provide. We are changing the system so that you are better off in work, so that there can be no more excuses that you are better off on benefits. You need to sit down each week and go through jobs that you can apply for. Turning up two weeks later and saying, ‘Oh, I didn’t bother’ is not acceptable and will be punishable by extended sanctions. Ultimately, if you keep doing it, it will be punishable by an extended sanction of this kind.”

We are stepping up the support that we give people who are out of work. We are introducing a variety of different measures to try to help people in their job search. It is not unreasonable for us to seek in return their active co-operation. If we get wilful refusal to co-operate, from people who are mentally capable of co-operating, that is the point at which we must say, “Enough is enough; we are not tolerating it.”

The hon. Member for Glasgow Central mentioned review periods, and there is scope in exceptional circumstances to make variations. In general, there will not be. That is not meant to create a situation whereby if someone gets a three-year sanction, they say, “Oh well, I will get a job for a week, then that all disappears.” It does not. If people will not engage and do what they have agreed to do, they will disqualify themselves for an extended period. They will still have the right to appeal and to a reconsideration, but it is a point of principle on which we should stand.

Kate Green (Labour, Stretford and Urmston)

The Minister said earlier that we are talking about sanctioning the standard element of universal credit only for this three-year period. What processes will be put in place to ensure that people continue to apply to Jobcentre Plus for the child element, to which they will remain entitled? Surely that is key to protecting child well-being in those circumstances.

Chris Grayling (Conservative, Epsom and Ewell)

In the case of someone who receives universal credit, the only element that will be sanctioned is the standard amount, and of course they will need to continue to engage with the Jobcentre Plus system periodically to receive the other elements of housing and child support. That support is available and we will remain in contact with them. They cannot disappear in the way that the hon. Lady described and continue to receive child care and housing support, but it is reasonable to say that people cannot expect to receive the standard element—the amount payable for their out-of-work status—indefinitely, while continuing to ignore the requirements of the system.

Karen Buck (Labour, Westminster North)

Will the Minister give the Committee an idea of how many people he would have expected to be subject to this level of sanction had it applied this year?

Chris Grayling (Conservative, Epsom and Ewell)

If we take the current fault rate, it is a few hundred, but my hope is that the answer will be zero. There are two things that we must achieve. First, we need to ensure that the decision makers who run the reconsideration and appeals process identify whether we have made any mistakes about people with mental health problems, but secondly, I hope that, for the rest, it is a place where they will simply not go. This is not a sanction I ever want to be introduced formally. I do not want to see it used; I want a zero return on this one. It is meant to be a backstop that gives people a point beyond which they will not go, that is the intention.

If people are minded to refuse to engage with the system to the point at which they get themselves disqualified from the receipt of out-of-work benefits for this period of time, and they are mentally capable of getting themselves into that position, it raises big questions about why they are there in the first place.

This is a point of principle founded on the belief that the welfare state has to be a two-way contract. We are creating a system to make work pay.

George Hollingbery (Conservative, Meon Valley)

I welcome the Minister’s commitment to consider mental health issues in this context, but I am slightly puzzled about how that will work. Is it something that will be prescribed—in other words, will there be a committee that sits, examines people, and says, “This person should be treated in a certain way”? Or will it be post facto, in that a breach will have occurred, and then that person’s mental capability will be assessed?

Chris Grayling (Conservative, Epsom and Ewell)

At that point, we would have reached the third breach. In the case of somebody with mental health problems I would expect that to have been dealt with at a much earlier breach, because clearly this is a third offence, not a first offence. We will ensure that our more experienced decision makers are responsible for taking decisions about more serious sanctions. Where there is a danger that somebody could get themselves into this position, I will expect our decision makers to look at the cases with immense care. Bear in mind that, where there is a particular concern about an individual case, we have provision for home visits by decision makers and Jobcentre Plus staff to make sure that we really understand the nature of any medical problems that the person might have.

However, most fundamentally, if we have exhausted the inquiries and are convinced that mental health problems are not the cause of the situation, then we revert to the position that this is a two-way contract. If somebody is not willing to engage to the point where they could face a sanction of this kind, then in my view they, not we, have questions to answer. We are providing a situation where work will always pay. We are providing much better back-to-work support through the Work programme. We are providing enhanced support in some areas through Jobcentre Plus. My wish and goal is to help people into work, and no one who is looking for work and is doing the right thing has anything remotely to fear from the sanctions regime. Anyone who is working with us to try to find the right opportunities and turning up to things has absolutely nothing to fear, and will not be involved in the sanctions regime. Only those who refuse to engage will be involved. There must be a point at which the state says that refusal to engage is not acceptable, and will invoke consequences, and that if it continues a line will be crossed beyond which support cannot be expected to continue. This element of the Bill is no less and no more than that. We intend to continue with the provision as drafted, and not to accept the amendment.

Stephen Timms (Labour, East Ham)

If the Minister wants a zero return, he should take it out of the Bill. That is the only way to get a zero return. He will not get it by leaving the provision in the Bill as he clearly wishes to do.

What we have heard shows that the Minister lacks understanding of the reality of what happens in jobcentres. In a moment, we will hear what has been going on in jobcentres. The Minister says that he wants the provision to apply only to people who are not willing to engage, and that they have it coming to them, but the fact is that many people will fit the test in the clause. There are people like Mr Robson whom I spoke about earlier who had one breach because he was ill, another because he thought he had applied but the jobcentre said that he had not, and a third because by that time he was so demoralised that he had given up. I do not believe that the Minister would suggest that Mr Robson was not willing to engage with the system, but he certainly fits the criteria in the Bill.

Chris Grayling (Conservative, Epsom and Ewell)

Failure to turn up for a work-focused interview due to illness does not bring a higher-level sanction or put someone on a journey towards the penalty that we are discussing.

Stephen Timms (Labour, East Ham)

Mr Robson was sanctioned for that very reason, and there was then another sanction and a third. My understanding is that someone with three sanctions is in the frame for this draconian penalty.

Chris Grayling (Conservative, Epsom and Ewell)

The right hon. Gentleman is confusing lower-level sanctions. I have described two levels of sanctions. Failure to turn up for a work-focused interview will invoke a short-term sanction, as it does at the moment. A higher-level sanction will apply only to more severe breaches, such as refusal to apply for a job or to accept a job offer.

Stephen Timms (Labour, East Ham)

Where in the regulations or the Bill is that said? My understanding is that the higher-level sanction applies not to a different sort of offence but when there have been three during the course of a year. That is what takes someone to a higher-level sanction. If the Minister is saying that a different category of offence puts someone in the frame for higher-level sanctions, that is different from my understanding of the Bill.

Chris Grayling (Conservative, Epsom and Ewell)

I simply ask the right hon. Gentleman to read subsection (2), which sets out four areas that are covered by the higher-level sanctions regime. They are failure to

“undertake a work placement of a prescribed description…to apply for a particular vacancy for paid work”

to take

“up an offer of paid work”

and

“by reason of misconduct, or voluntarily and for no good reason”

ceasing paid work or losing pay.”

Stephen Timms (Labour, East Ham)

Indeed, but those are precisely the circumstances that Mr Robson was caught out on. No one rang him up to ask why he did not do something, and whether it was because he was ill. He was simply sanctioned. That is one of the failures in subsection (2), and it was his first. I have mentioned the second and third. Under the subsection, Mr Robson would certainly be in the frame for a higher-level sanction and for losing his benefit for three years. That is the reality of what the Minister is legislating for.

Charlie Elphicke (Conservative, Dover)

I put it to the right hon. Gentleman that the conditionality builds on part 8 of the Employment and Support Allowance Regulations 2008 that he laid before Parliament and passed. The Bill is building on the previous Government’s policy. The difference is that instead of sanctions being merely hand-wringing as they were then, they will be serious. I am prepared to bet £100 that if such sanctions had been in place, Mr Robson would have been down at the jobcentre making sure that he was not sanctioned and was not at any risk of being sanctioned. That is the key point here. People will make a much greater effort.

Stephen Timms (Labour, East Ham)

I am afraid that the hon. Gentleman misunderstands the position of people like Mr Robson. He had been working for 35 years, was made redundant from his driving job and, yes, was very badly demoralised by the experience that he then went through. But it was not because he was not sufficiently frightened that he did not comply; on one occasion he was sick, and on the second there was some confusion about whether he had applied for a job. That is the messy reality of the position that people find themselves in, and under clause 26 people like that can lose their benefit for three years.

Chris Grayling (Conservative, Epsom and Ewell)

I refer the right hon. Gentleman to clause 27(2) and the lower-level sanctions that would apply to somebody who failed to turn up to a work-focused interview because they were ill and did not tell anyone. The situation that he describes has nothing to do with clause 26.

Stephen Timms (Labour, East Ham)

Clause 26(2)(b) refers to a claimant who

“fails for no good reason to comply with a requirement imposed by the Secretary of State under a work search requirement to apply for a particular vacancy for paid work”.

That is what I said Mr Robson did. There was a disagreement between him and the Jobcentre about whether he had applied. That is the reality of what the Bill does. Government Members need to recognise the reality of what we are getting into here.

Yvonne Fovargue (Labour, Makerfield)

Is my right hon. Friend aware that in the period April to December 2010, inquiries to the CAB about JSA went down by 3% but inquiries about sanctioning rose by 30%? Although the sanctions regime has always been in place, its application has made the difference, which we will go into later.

Stephen Timms (Labour, East Ham)

We will. My hon. Friend is right. We are seeing a big increase in the number of sanctions at the moment and I am afraid that will lead to significantly more people than the Minister wants being affected. He says that he wants the figure to be zero, but I am afraid that under this clause significant numbers of people will lose all of their benefit for three years. I hope that the Committee will vote in favour of the amendment and object to that provision.

Stephen Timms (Labour, East Ham)

I beg to move amendment 111, in clause 26, page 13, line 8, at end add—

‘(9) Under no circumstances shall the Secretary of State allow any targets to be set which would increase the number or value of sanctions issued under this section.’.

James Gray (Conservative, North Wiltshire)

With this it will be convenient to discuss amendment 112, in clause 27, page 14, line 4, at end add—

‘(10) Under no circumstances shall the Secretary of State allow any targets to be set which would increase the number or value of sanctions issued under this section.’.

Stephen Timms (Labour, East Ham)

The amendments provide the opportunity to look more closely at what happens in jobcentres about sanctions, and they are prompted by a revealing article that appeared in The Guardian on the Friday before the House adjourned for Easter. The headlines were, “Jobcentres ‘tricking’ people out of benefits to cut costs, says whistleblower” and “Soaring number of sanctions against unemployed amid claims that DWP staff are being told to trip people up with paperwork”. The article quoted my hon. Friend the Member for Makerfield, who intervened a few moments ago. The article’s central charge is that staff and offices are being compared by Jobcentre Plus management, on the basis of how many sanctions they have issued against jobseekers—the more they have issued, the better. The whistleblower is quoted as having said:

“‘[Now] your office can shine through one of two targets. You can either shine through getting people into work, but that's really difficult. Or you can stop their money, and that's really easy.”’

Incentives are apparently in place to encourage jobcentres, or individuals in jobcentres, to behave in that way. The article suggests that staff at the whistleblower’s jobcentre, at least, were given

“targets of three people a week to refer for sanctions, where benefits are removed for up to six months. He said it was part of a ‘culture change’ since last summer that had led to competition between advisers, teams and regional offices.”

It is important for the Committee to understand what is actually going on in jobcentres, because the provision in clause 26 that we have just endorsed opens up the opportunity for exactly that kind of thing to continue.

Charlie Elphicke (Conservative, Dover)

The right hon. Gentleman seems to cite an unnamed source in a newspaper that, some would say, has an axe to grind—perhaps various axes to grind. It is not notably friendly to the current Government, so does the right hon. Gentleman have any statistics or facts to substantiate what seems to be an extraordinarily serious charge?

Stephen Timms (Labour, East Ham)

Fortunately, yes I do. The article quotes statistics from the Department for Work and Pensions that show that the total number of cases in which people have lost their benefits has soared since the beginning of 2010 to 75,000 in October, the latest month available. The figures also reveal that the number of claimants with registered disabilities who are being cut off has more than doubled to almost 20,000 over the same period. There is, therefore, clear statistical evidence confirming what the article claims. If I remember rightly, the increase in the overall number of sanctions represents about a 40% rise, so there is a significant statistical increase.

The article goes on to tell us that Citizens Advice has reported a significant rise in clients who have had their benefits cut. It says:

“Andy Robertson, a caseworker in South Tyneside… has a huge pile of paperwork for appeals, and says his casework has more than doubled in the last year. ‘What's happening at the moment is possibly the worst thing I've ever seen with regard to practice from the DWP. Clients seem to be getting sanctioned for next to nothing,’ he said. Robertson worked for eight years as an adviser and financial assessor at jobcentres. He has also seen the changes affect many vulnerable clients, such as those with dyslexia or mental health problems. … “Advisers were previously exercising their discretion… now the client-adviser balance doesn't seem to exist any more.’”

George Hollingbery (Conservative, Meon Valley)

Is the right hon. Gentleman suggesting that the rules set down by the previous Government are being broken by the advisers? Are they deliberately assessing things incorrectly to up targets, or are they actually assessing things correctly as they should have been before, but were not?

Stephen Timms (Labour, East Ham)

The allegation in the article is that jobcentres are being given incentives and being compared with one another.

Stephen Timms (Labour, East Ham)

The allegation in the article is that jobcentres are being given incentives and being compared with one another, and the more sanctions that are imposed the better a jobcentre is deemed to have performed, because the public purse is spared.

George Hollingbery (Conservative, Meon Valley)

With all due respect, I do not think that answered my question. Was the implication in the article that jobcentre staff are not conforming with regulations as they stand, but are sanctioning people who are not technically in breach? Perhaps the right hon. Gentleman has done subsequent investigations.

Stephen Timms (Labour, East Ham)

There is some illumination on that in a follow-up article that appeared on 8 April, in which one personal adviser said:

“people with poor English skills were often targeted in his office. ‘For example, an African man who had managed to get part-time work and was studying English. His jobsearch was far more adequate than most, but managers specifically spent time going through it and comparing it to his agreement to see where they could trip him up. It was deemed inadequate and he was sanctioned. It’s easy to sanction these people because he didn’t know what was going on.’”

I suppose that the hon. Gentleman is asking me if that is technically a correct imposition of a sanction, and I have no doubt that, technically, it is, but I think he would agree that targeting on the basis that someone cannot speak English very well is not how jobcentres should be run. That is certainly my view and, I suspect, the view of most of the Committee.

Kate Green (Labour, Stretford and Urmston)

Does my right hon. Friend agree that in that context it is particularly concerning that all the research tells us that those who are most likely to be sanctioned are young people, people with disabilities, people from black or minority ethnic backgrounds and people from large families?

Stephen Timms (Labour, East Ham)

My hon. Friend is right; those people are most likely to be in the frame for sanctions. The article on 8 April goes on:

“Another jobcentre employee with several years’ experience said: ‘If staff are chasing targets, they will themselves target the easiest [claimants], for example people with learning disabilities, or people with English as a second language. It’s the easiest way to meet those targets under pressure.’”

The hon. Member for Dover described this as a pretty outrageous allegation made by a questionable source—I think that was his implication.

Charlie Elphicke (Conservative, Dover)

The allegation that concerns me is the one that the right hon. Gentleman made at the beginning of his remarks that there was some kind of competition among civil servants to see who could deliver the most sanctions in some evil pernicious way. That is a serious allegation, because I do not think the civil service behaves in that way. He has not answered the question that my hon. Friend the Member for Meon Valley asked. Will he do so?

Stephen Timms (Labour, East Ham)

I think that I have answered the question asked by the hon. Member for Meon Valley by giving an example of the kind of things that are happening. I shall come directly to the hon. Member for Dover’s sense that such a dreadful thing should not happen, which is rather how the Secretary of State responded when the allegation was put to him. He went on Sky television the day that the report appeared and described it as “clap-trap”. He said that the story was a conspiracy. I do not know whom he felt was conspiring against him, but clearly someone or some institution had it in for him and wanted to embarrass him and trip him up.

One would have thought that that would have been an end to the matter, but it was not; a few days later, it was the main substance of the report that appeared on 8 April. The headline was, “Government admits Jobcentres set targets to take away benefits”. The hon. Gentleman describes that behaviour as outrageous—the civil service does not do such things—but it turns out that that is what has been going on. Jobcentres have set targets to take away benefits in precisely the way that The Guardian said that they had. What gave rise to that article was the DWP issuing a statement confirming that the original report was true:

“A few weeks ago ministers discovered that their message to be clearer about conditionality had been misinterpreted”,

leading to targets for the number of sanction referrals being set in some jobcentres. The Department is bang to rights.

The hon. Gentleman has said, understandably, that surely civil servants would not do such a thing, but that is precisely what was happening. In certain jobcentres, targets were set and comparisons were made between jobcentres on the basis of how many sanctions had been imposed, and staff were evaluated on the basis of how many sanctions they had issued. That is the reality that will be shaped by what we have agreed to in clause 26.

It is clear, I am relieved to say, from the Secretary of State’s interview on Sky TV that he does not approve of such measures, and I do not think that a single member of this Committee approves of them either. The DWP’s statement told us, however, that Ministers discovered a few weeks ago that their message to be clearer had been misinterpreted and therefore such things were happening. Presumably, the Minister would have been among those who discovered what was going on, and I should like to ask him to confirm specifically whether he knew that those things were going on in jobcentres.

Will the Minister tell us whether he informed the Secretary of State when he discovered that those things were happening? Given that the Secretary of State knew, presumably, that such targets had been set in jobcentres, why on earth did he go on television to describe the newspaper report as “clap-trap” and as “a conspiracy”, when his Department was forced to concede a couple of days later that, in fact, the report was true? Will we now get an apology from the Secretary of State for misleading the public in what, it is now clear, was an erroneous response to the allegations made in the newspaper article? It certainly appears that whatever virtues the Secretary of State undoubtedly has, having his finger on the pulse is not one of them.

James Gray (Conservative, North Wiltshire)

Order. Technically speaking, the Secretary of State’s behaviour in this matter is not within the terms of the amendments that we are discussing in Committee. Perhaps the right hon. Gentleman can restrict himself to the matter under discussion.

Stephen Timms (Labour, East Ham)

I am grateful to you, Mr Gray, and of course I will do so. The DWP statement that I referred to states that Ministers would not countenance any target for sanctioning customers. All members of the Committee would endorse that view, and I welcome it. These amendments would simply put that assurance from the DWP’s statement into the Bill, and I hope that the Minister will agree to them on that basis.

Yvonne Fovargue (Labour, Makerfield)

I first took up this matter last year when a neighbouring CAB told me that it was experiencing an incredible increase in the number of people who were approaching it about the sanctions, and I should like to provide some examples of why I did so. Recently, someone attended my surgery who had been sanctioned for not attending a work-focused interview. Fortunately, however, he kept the envelope in which the letter inviting him to the interview had been posted; it was dated the day after the interview. That example made me think, “There is a problem here with the sanctions regime.”

I spoke to my local CAB, which had also contacted me because of the number of people who had approached it about sanctions. I can give three good examples of people who have been sanctioned, who have mental health problems and various other learning disabilities. First, a homeless client, who has mental health problems, was sanctioned for not providing enough evidence of job search. That client would have got into the higher level of sanctions and would possibly have reached three. However, he had been eating out of bins, because as soon as he got the sanction he thought, “I am not entitled to anything.” He had been eating out of rubbish bins for six weeks—much longer than his sanction—because he had not understood the letter. The CAB appealed; he had been placed in the wrong group. He was in the work group when he should have been in the support group. That appeal was won.

Chris Grayling (Conservative, Epsom and Ewell)

The hon. Lady highlights a worrying case. Does she accept that the situation that she has just described—of someone being placed in the wrong group—is a consequence of the system that the Labour Government put in place and that we are now changing?

Yvonne Fovargue (Labour, Makerfield)

It is a consequence of the decision maker acting wrongly, not taking into account the client’s mental health issues and applying the sanction too quickly.

A client with autism came to me. He had been sanctioned because the decision maker—the person who is meant to understand such cases—had sanctioned him for behaviour at an interview. The interviewer had said the client had not engaged with the interview. One of the questions asked by the interviewer was, “Can you tell me why you are suitable for this job?” The client replied, “Yes.” To someone with autism, that is a perfectly valid response. He was asked whether he could explain why he was suitable for the job. Yes, he could. He was sanctioned for not engaging with that interview.

I also know of somebody who was in a secure unit and had received a letter to attend an interview. The letter had been written to a secure unit; the person could not get out to attend an interview. He was sanctioned for not attending that interview. Those are decisions made by decision makers who are supposed to understand the issues. All those cases went to appeal—after going to a CAB or to my surgery and then being passed on—and were then won. That cost the state a phenomenal amount of money. The CAB tells me that it has never had the numbers of such cases before.

Jane Ellison (Conservative, Battersea)

Will the hon. Lady give way?

Yvonne Fovargue (Labour, Makerfield)

I am about to finish.

I accept that the Minister does not want to see people sanctioned irrationally. He should therefore accept the amendment.

Kate Green (Labour, Stretford and Urmston)

Hon. Members will be aware that we are very concerned about this issue. It is a debate about context and tone. No one is suggesting that we have evidence that, at the very top of the Department for Work and Pensions, the Secretary of State, has imposed sanctions on Jobcentre Plus offices or officers. What we are saying is that, somewhere in the process, Jobcentre Plus offices have apparently interpreted the context in which they operate as one where managers wish to impose sanctions and that there is some form of incentive for them to go along that route, which is perhaps simpler than placing people in employment, which is very difficult in the current economic context. However, that has happened in the Jobcentre Plus process—that interpretation has been going on in recent months—as appears has now been accepted by Ministers.

I have spent enough time examining Jobcentre Plus and how it behaves to understand how such things can happen. It is an institution that is extremely responsive to direction and tone set by the top. That is why it is so important that we are careful both in our language and legislation to ensure that we send the right messages to the public and claimants and to Jobcentre Plus staff. It is a very incentive-driven organisation. Whenever hard or soft targets have been put in place for Jobcentre Plus, it has, in my experience, changed processes, procedures and practices to enable it to meet them. It is greatly to its credit that it is so good at doing that. However, it therefore behoves Ministers to be incredibly cautious about the context in which that Department operates.

What we have seen in debate this morning and in the evidence from my right hon. and hon. Friends is that that care was not taken until too late in the day—for example, in the cases of the constituents of my hon. Friend the Member for Makerfield. I hope that we will take this opportunity not to engage in a blame culture, but to look at how we can prevent such situations from happening again.

Jane Ellison (Conservative, Battersea)

I am sure that the hon. Lady would want to make it clear that she does not feel that her comments apply to all jobcentres and all Jobcentre Plus staff and managers across the country. I am sure that it is not the general experience. Does she not agree that the points made by the hon. Member for Makerfield, who spoke just before her, are really about performance management issues? They are not in themselves an argument against any sort of sanctions regime; they are an argument for people to manage performance better and to interpret the regulations correctly. They are not therefore arguments against the regime itself, which is what the hon. Lady seems to suggest.

Kate Green (Labour, Stretford and Urmston)

I agree with the hon. Lady on both points. First, it does not appear that every jobcentre has made that slip. We do not have evidence that every jobcentre has set and applied targets in the same way. She is absolutely right about that, but that is an issue in itself, because there should be consistency across the country. We cannot have claimants being subject to a greater likelihood of a sanction because of where they live and which Jobcentre Plus they are engaged with, when compared with claimants in exactly the same circumstances in another part of the country. She is correct. There has been not a blanket instruction from the top, but an interpretation of tone and context, and I am anxious to avoid that inconsistency.

I will come to the point raised by the hon. Member for Dover in a moment, but I first want to take up the important second point raised by the hon. Member for Battersea on performance management. She is absolutely right, but performance management operates within the context of what people understand to be Ministers’ objectives, values and sense of direction. Somewhere in that process something has gone wrong.

I can make some assessment of the context in which Jobcentre Plus offices operate. A written answer that I received from the chief executive of Jobcentre Plus in response to a question that I asked of the Secretary of State last December stated that there are no targets for Jobcentre Plus offices, but there is a benchmarking system, in which it is seen as an early warning if a Jobcentre Plus office is not imposing a certain proportion of sanctions. The warning appears on some sort of performance dashboard that is looked at either by Jobcentre Plus management or by Ministers, I am not sure which, and sets up a query, “Why does that Jobcentre Plus office not appear to be sanctioning as many people as the one over there?”

I am not suggesting that there are sinister reasons for that. Perhaps it is thought that such Jobcentre Plus offices are not, as the hon. Lady suggests, assessing consistently whether someone is in breach of a condition. She is absolutely correct that it is a performance management issue, but the consequence of having the benchmark is that people begin to see it as a target that must be met to avoid the hassle of explaining why it has not been met. To put it crudely, it may be understood as a target—something that has to be attained.

Charlie Elphicke (Conservative, Dover)

Are we not looking at what lawyers call a policy operational dichotomy? The operations are run by decision makers, and decision makers make errors because they are human. Regrettably, to fail is part of the human condition, which is why we have an appeals process. But would it not be a different matter if there was a blanket Government policy? Is not the hon. Lady’s key point that, were the Government to have such a policy, she would condemn the Government for making that policy?

Kate Green (Labour, Stretford and Urmston)

I am saying that Ministers must be careful in the way in which they articulate policy, because it may lead to perverse, unwanted or inappropriate behaviours. The difficulty relates to the point that I made when I intervened on my right hon. Friend the Member for East Ham: how are those policies applied in practice?

We have plenty of evidence that the most vulnerable and disadvantaged, who in a way are the easiest to sanction, are the most likely people to receive a sanction. That is why we have such a picture of disproportionate sanctions being applied, for example, to people from minority ethnic backgrounds, with disabilities, and so on. It is a cause of concern that a set of communications filter down to the front line—and are perhaps misinterpreted at the front line—coupled with a set of prejudices and assumptions, deeply rooted but none the less evidenced by outcomes, whereby such situations arise, whatever the intention at the top.

James Gray (Conservative, North Wiltshire)

I remind the Committee that with this we are discussing amendment 112, in clause 27, page 14, line 4, at end add—

‘(10) Under no circumstances shall the Secretary of State allow any targets to be set which would increase the number or value of sanctions issued under this section.’.

Kate Green (Labour, Stretford and Urmston)

I hope to pick up from where we left off, but I am sure that hon. Members will remind me if I fail to address the issues that we were discussing before lunch. We were looking at the potential for target setting in the number of sanctions imposed by Jobcentre Plus. We accept that we do not have evidence that Ministers have set any targets for the number of sanctions to be imposed, but we have demonstrated that some Jobcentre Plus offices have interpreted that that is what went with the grain of Ministers’ intentions. I think that there is broad agreement that some of the behaviours in Jobcentre Plus offices in recent months are, as the hon. Member for Battersea has pointed out, issues to do with performance management and the way in which discretion and decision making are applied.

The tone that has been set has given rise to this situation. As I said this morning, its context is the benchmarking approach undertaken by Jobcentre Plus since at least the end of last year, according to the written answer I received from the agency’s chief executive. That has raised the concern in our minds that some Jobcentre Plus staff feel that, if they do not come close to or within those benchmarks, that will bring their approach to sanctioning into question, and that may well have dictated some of the behaviours that we have seen.

In practice, we can see the way in which this is playing out in the kinds of behaviours being displayed by Jobcentre Plus advisers. Some of them were referred to this morning by my hon. Friend the Member for Makerfield. I have been given information about the interesting case of a gentleman called George Jones—that is not his correct name, but I have been asked to protect his identity. He is an ex-offender who is claiming jobseeker’s allowance and undertaking activities set out in his jobseeker’s agreement, one of which was to attend a provision by an organisation called Calder UK once a week. He also attended the Foundation Training Company, which helps offenders find work. Foundation located a training course for him, which meant that he attended the Ability media centre for 16 hours a week while continuing to look for work. Because he was attending Ability, he was not able to attend Calder on a Thursday, but the Calder job coach was happy with that and accepted the reasons for George’s absence. None the less, the Calder agency continued to send letters to George. At the same time that all that was going on—George was being told by one bit of the system that it was okay for him to attend the course and not turn up on a Thursday, but he was receiving letters from another part asking him where on earth he was on Thursdays—he continued to sign on at the Department for Work and Pensions and the Jobcentre Plus staff who dealt with him raised no objections.

In mid-March, George attended a 13-week review at Jobcentre Plus of his job-seeking activities, and it is here that we get an indication of how a mindset might be seeping into some Jobcentre Plus officials. The jobcentre official accused George of failing to seek work and of being unavailable to work. It is reported that the official became aggressive and refused to listen to George’s account of what was happening or to examine the facts. Eventually, the official walked out of the interview, refusing to do anything to verify the information provided. In fact, he walked out and said to George, “I’m going to lunch.”

The next thing that happened in the middle of March was that George discovered that his benefit had been cut off. He received a letter on 30 March advising him that it had been cut off from the 12th until the 26th. It did not say anything specifically about that being a sanction. For the rest of the period, George attempted to explain the situation to the jobcentre, both in phone calls and through visits. He spoke to three different managers, without any assistance or guidance, and other agencies, including the police, helped negotiate with the DWP on George’s behalf as well. Finally, the Zacchaeus 2000 Trust, with which hon. Members will be familiar, was able to assist George with a small cash payment as he had had no money for three weeks. When we look at the behaviour of the official who was conducting the 13-week review, we can see that the climate means that at least some officials feel that the pressure is not to offer any tolerance or space. They simply take the facts at face value and apply sanctions. That is clearly a cause for concern.

I think we all feel—I picked this up from listening to the Minister this morning—that there needs to be a much more subtle and potentially discretionary judgmental approach taken to the application of sanctions. It is difficult to see how that can be the right approach in the context where any targets are set. If Ministers are confident that they never intended to set targets, they should have no difficulty with the amendment because it would simply say that that is something they would not seek to do.

Finally, I am concerned that any climate the ratcheting up of the likelihood of sanctions has created, whether by intention, misinterpretation or otherwise, will bear most harshly on the disadvantaged. All the evidence shows that they are the people—those with the most chaotic lifestyles, the disabled, those with learning difficulties, those with language difficulties, those from ethnic minority backgrounds and so on—who are most likely already to face a sanction. In a target regime, whether intended or accidental, the people who are likely to continue to be most vulnerable to facing a sanction will be the easy pickings. Therefore, we would like it to be overtly stated in the legislation that no such climate of targets to meet as many sanctions as are required will be implemented.

Chris Grayling (Conservative, Epsom and Ewell)

I have listened to the debate with a degree of surprise. I do not blame the hon. Member for Stretford and Urmston (Kate Green) because she is a new Member of Parliament, but I cannot believe the gall of the Opposition in what they say about the number of sanctions.

Let us start by considering the practical facts. The main reason for the increase in the number of sanctions over the past 12 months is a change in the way that failure to attend a mandatory interview is treated. Previously, such failures resulted in disentitlement if the claimant did not make contact within five days. In such cases, many claimants would then make a fresh claim to benefit, losing on average a few days a month. The approach did not provide a strong enough incentive to attend those important announcements.

Therefore, the previous Government thought long and hard and took a decision to change the system in the Welfare Reform Act 2009. If I am not mistaken, the Labour party was in power in 2009 and the 2009 Act was its policy. That legislation introduced a new sanction for failure to attend mandatory appointments, which was introduced from April 2010 by the previous Government. The key reason why there has been a big jump in the number of sanctions in the past year is because of a policy decision taken by the previous Government. We agree with that decision, but it was a direct result of decisions taken not by the right hon. Member for East Ham because he was not in that job at the time, but by his parliamentary colleagues.

To hear the faux accusation that somehow this is an evil decision taken by the current Government, is simply a travesty of the truth. This was a conscious policy decision taken by the previous Government and it has led to a significant increase in the number of sanctions. Under the new approach, if a claimant can demonstrate good cause, the benefit continues. However, where they cannot, a one-week sanction is imposed, which is increased to a two-week sanction for the second and subsequent failures. Where the customer does not return within five days, their case is closed. That is the reason for the increase in sanctions from 2010.

There is another point, in relation to which I should make an apology. It is certainly the case that we underestimated the extent to which 13 years of centralised, top-down target setting meant that people were so used to living in a target culture, they would replicate it, even without instruction from the top. I freely admit that, a few weeks ago, I discovered that a pretty loose set of policy indications that aimed to create a system that was firm but fair in treating claimants—a two-way contract, as we mentioned this morning—was, in a small number of cases, being turned into target setting, not across the country, but on a local level. The moment we discovered that, we took steps to stop it. None the less, a consequence—Opposition Members should be ashamed—is that for 13 years Jobcentre Plus and other public sector organisations were wrapped up in such a culture of target setting that it is now a huge change challenge to turn such organisations around, saying to them, “Actually, we want you to use your discretion.” It is a matter of great regret that we failed to understand the degree to which the previous Administration damaged those organisations. We are now seeking to put right that damage.

Stephen Timms (Labour, East Ham)

In due course, the Minister will learn some rather hard lessons about how large organisations such as Jobcentre Plus respond to the kind of things he will say to them. He told us—I am grateful—that he learned some weeks ago about the problem with targets being set. Which jobcentres applied those targets? As I asked this morning, did he inform the Secretary of State?

Chris Grayling (Conservative, Epsom and Ewell)

The answer is that I will not give the right hon. Gentleman a list of jobcentres—the targets were applied sporadically, and it would not be fair on those jobcentres to give a list, but a clear instruction was given. Yes, the Secretary of State was informed, but he was asked that question at pretty much the same time as I discovered what had been going on.

Does the right hon. Gentleman now regret creating in government such a target-driven culture, which could lead an organisation to believe that the only response was a target? Does he understand the degree of damage that was done by the way his Administration approached the management of big organisations in that time? There was no sense of devolution of power and responsibility in the front line, and no sense of judgment—it was target, target, target and close control, close control, close control, to the extent that I now find Jobcentre Plus staff pleasantly surprised to discover that they have discretion to judge what is right and wrong.

Kate Green (Labour, Stretford and Urmston)

As the Minister noted, I am a new Member of Parliament, so I have no personal responsibility for the effectiveness or otherwise of the target-setting regime that existed before last year. However, I point out that the points target-based approach, which rewarded Jobcentre Plus advisers for getting people into employment, saw for example a surge in lone-parenting employment, from 44% to 57%. As someone who was in no way implicated in setting targets under the previous Government, I thought it was an effective driver of good Jobcentre Plus behaviour.

Chris Grayling (Conservative, Epsom and Ewell)

I rather disagree with the hon. Lady. The imposition of centralised targets throughout government—not simply in Jobcentre Plus—created perverse decision making in the organisations, removed professional discretion and ended up with public services running less effectively than they should otherwise have done.

I would be happy to accept the amendments if we could insert “Labour” before “Secretary of State”. That party brought the culture of targets to government and that party did to our public services the damage that will take us far too long to sort out. We are dealing with a difficult legacy, which should not have taken its current form. We are making changes as quickly as we can. I could not possibly accept a set of amendments designed, fundamentally, to rectify a situation created by the party proposing those amendments.

Stephen Timms (Labour, East Ham)

That is a disappointing response from the Minister and, I am afraid, simply draws attention to his present lack of understanding—sadly, although I know he has only been in the job for a year—of how large organisations operate and how they respond to the kind of directives that he will undoubtedly issue, in the same way that his predecessors did.

The Minister has I think made clear his objection to having such targets—that is implied in what he said, and I take it that he does so object. He leaves us with a bit of a mystery, because the statement from his Department a few days after that article in The Guardian said:

“A few weeks ago ministers discovered that their message to be clearer about conditionality had been misinterpreted by a small number of Jobcentre Plus offices”—

I am not quite sure why the Minister cannot tell us which offices—and the Minister said that he told the Secretary of State at that time. Why the Secretary of State then went on television to describe the allegations as “claptrap” remains somewhat unclear. It would have been helpful to have had some illumination of what exactly went on. Ministers ought to communicate such information to each other a bit more readily than seems to have happened on that occasion.

The episode illuminates how readily intentions that sound perfectly well and honourable in Committee could go badly wrong. From what the various whistleblowers have said, there was clearly a culture change—one of them said last summer. That is when it happened. There was not simply a change of legislation—although there was a change of legislation, as the Minister has rightly said—but a culture change that led to the targets being set by some jobcentres.

The truth is that Ministers unfortunately have to plan for the eventuality that things go wrong, such as people with mental health problems being sanctioned inappropriately. So Ministers should not simply tell us that, because everything has changed as a result of the general election, none of those things will go wrong in future. They will go wrong again. The Minister would do better to recognise that reality rather than pretending that everything has now changed, because such things happen.

The planning assumption needs to be that such things will go wrong. The Minister will not do well to operate on the hoping-for-the-best basis that if he says, “All will be well,” it will be. He needs to plan on the basis that things will go wrong. I am afraid that some very vulnerable people will lose out severely as a result.

Charlie Elphicke (Conservative, Dover)

The Minister seems to be saying that things did not go wrong. It seems that the previous Government implemented a policy and that jobcentre workers followed that policy. That might be erroneous, but, nevertheless, it seems that the policy came from the previous Government. Does the right hon. Member for East Ham regret that? If so, will he condemn the policy?

Stephen Timms (Labour, East Ham)

No, it is perfectly true that the legislation changed. The problem subsequently arose, however, in some jobcentres that, in my view, responded to what they thought they were being told by Ministers. The new culture that was introduced last summer led to some jobcentres, some regions, or whoever it was—we have not been able to establish exactly how the problem occurred—setting targets for sanctions. That was the problem, and it gave rise to the difficulties that have been exposed. Ministers need to recognise that such problems happen in large organisations such as Jobcentre Plus, and they need to plan on that basis. Ministers need to address things to avoid those problems occurring in the future, as they undoubtedly will unless steps are taken to avoid them.

Charlie Elphicke (Conservative, Dover)

Again, the right hon. Gentleman will forgive me, but the Minister has clearly said that he thinks that the target culture was part of the problem. Giving people at the front line more discretion will enable more humanity, understanding and compassion to get such decisions right.

Stephen Timms (Labour, East Ham)

But large organisations such as Jobcentre Plus will always have targets. That is the nature of large organisations. The hon. Gentleman heard me this morning reading out how people in jobcentres have responded to the targets they have been set. I am simply making the point that Jobcentre Plus needs to be managed in light of how things work, not by pretending, “Oh, everything has miraculously changed. Those problems won’t arise because Ministers say they won’t arise.” I am afraid they will.

Chris Grayling (Conservative, Epsom and Ewell)

Does the shadow Minister not accept—he may be struggling to understand this concept—that Jobcentre Plus staff were surprised and pleased that they now have discretion and are not locked in by centralised targets? That is what I have found. Does he not understand the degree to which imposing diktat from the Secretary of State’s office shapes the behaviour of an organisation, which leads to the consequences we have seen?

Stephen Timms (Labour, East Ham)

But the Minister’s difficulty is that those targets have been in place since the election. That is how Jobcentre Plus has responded to the new Ministers. He needs to recognise that and not pretend that problems will not happen in future, because they will. Whoever runs Jobcentre Plus, and it is an organisation for which I have high regard, there will be targets. There is no point in pretending that targets will not be there any more, because they certainly will.

George Hollingbery (Conservative, Meon Valley)

Looking carefully at amendment 111, I am puzzled. It would apparently prevent the Secretary of State from allowing targets to be set, at the same time that, according to the shadow Minister, it is in the very nature of such an organisation as Jobcentre Plus that it sets targets. The amendment specifically refers to targets that would increase sanctions under the clause, but there must be a wide range of targets that we would not think were desirable, so why are they not specified? Is it not right that an organisation such as Jobcentre Plus might have a target that resulted in improvements—for example, to be more careful about how it interprets existing legislation to ensure that people who should be sanctioned are sanctioned? Ultimately, the amendment makes little or no sense. It is internally contradictory.

Stephen Timms (Labour, East Ham)

Certainly, Jobcentre Plus will have targets, and it is absolutely right that it should have. The Minister gives the impression that he does not want any targets. I cannot imagine that he believes that. The managers in Jobcentre Plus will rightly have put targets in place to manage the organisation successfully, as it is very large.

The point of our amendment is simply to assert that targets should not refer to the number of sanctions. It is a reflection of what has gone on in some jobcentres over the past few months. All of us in Committee, including the Minister, would agree that such sanctions should not have been set; the amendment is a device to ensure that they will not be so in future. However, I do not intend to push it to a vote.

I say to the Minister that, as we move on to the changes set out clauses 26 and 27, he will need to have his eyes open about what the provisions will open up in practice. We will hear more disturbing stories about how some policies are implemented. The Minister needs to plan on that basis and to do what he can to avoid repeats of this particularly disreputable episode. I fear that similar ones might happen in the future. I beg to ask leave to withdraw the amendment.

Stephen Timms (Labour, East Ham)

I beg to move amendment 114, in clause 26, page 13, line 8, at end insert—

‘(9) Where only one member of a couple attracts a sanction under this section, regulations must make provision for the second member of the couple to continue to receive an appropriate share, except in such circumstances as may be prescribed.’.

James Gray (Conservative, North Wiltshire)

With this it will be convenient to discuss amendment 115, in clause 27, page 14, line 4, at end insert—

‘(10) Where only one member of a couple attracts a sanction under this section, regulations must make provision for the second member of the couple to continue to receive an appropriate share, except in such circumstances as may be prescribed.’.

Stephen Timms (Labour, East Ham)

With universal credit being applied to households rather than individuals, there is a worry that sanctions will have a detrimental effect on families as a whole, in that they might end up facing severe financial penalties for the actions of one individual. The Royal National Institute for Deaf People has made that point. It has stated:

“We do not believe that this is a fair way of enforcing sanctions, and believe that only the individual transgressor should face a penalty under such circumstances.”

The difficulties are exacerbated by the fact that with universal credit all the benefits are in one place and that everything is assessed at household rather than individual level. I hope that the Minister will give us some reassurance about how sanctions will be applied in the universal credit where a couple rather than a single person is affected.

At the moment, jobseeker’s allowance is paid at a reduced rate during sanction periods where only one member of a joint-claim couple is sanctioned, and in those cases the jobseeker’s allowance is paid to the person who has not been sanctioned. The guidance sets out details of how that is calculated. I am keen to hear from the Minister whether the same arrangement will be put in place in the universal credit or whether there is a real danger of both members of a couple being entirely without support because one member incurs a sanction.

Chris Grayling (Conservative, Epsom and Ewell)

The amendments seek to ensure that, as the shadow Minister said, where one member of a couple is sanctioned the couple’s universal credit award is not reduced to below the appropriate amount for the compliant member of the couple, except in prescribed circumstances. That is an important issue and the right hon. Gentleman is sensible to raise it.

Let me reassure the Committee: if one member of a couple is sanctioned, the compliant member will be left with an appropriate amount of universal credit. Sanctionable amounts will be set by reference to the standard allowance that will be included in a claimant’s universal credit maximum amount. Since the standard allowance for couple claimants will be more than, but not double, that of a single claimant, we may set different sanctionable rates for failures by one member of a couple compared with a failure by an individual. We are carefully considering what the rate should be, but I give the Committee an absolute assurance that where only one member of a couple is sanctioned, the household award will not be reduced by more than the single person standard allowance. That means that where the household receives its maximum universal credit amount, the sanctioned award will still include an identifiable amount to support the basic living costs of the compliant member.

Furthermore, any additional amounts included in the award for housing or children would not be affected by a sanction. Where a household’s award is less than its maximum amount, due to its level of income or savings, a sanction could reduce the universal credit to less than the additional amounts for children and housing, including the maximum amount, and the Committee will remember that I explained this morning how and why that might happen. In such cases, claimants will have access to income or savings to support those costs. I hope that that gives the right hon. Gentleman the reassurance he sought and that he will withdraw the amendment.

Stephen Timms (Labour, East Ham)

I am grateful for that reassurance and I beg to ask leave to withdraw the amendment.

Stephen Timms (Labour, East Ham)

I beg to move amendment 81, in clause 26, page 13, line 8, at end insert—

‘(10) Regulations must provide for the lifting or termination of sanctions if the claimant enters employment.’.

James Gray (Conservative, North Wiltshire)

With this it will be convenient to discuss amendment 84, in clause 27, page 14, line 4, at end insert—

‘(11) Regulations must provide for the lifting or termination of sanctions if the claimant enters employment.’.

Stephen Timms (Labour, East Ham)

Most people would assume that when somebody gets a job, any sanction that had been imposed on them prior to that and by which they were affected immediately before taking up their job would end. The amendments are intended to ensure that that is the case. As the Bill stands, however, that is not the case. As I understand it, the current intention is that if somebody is sanctioned and then gets a job, but subsequently loses that job, the sanction on them immediately before going into work would apply to them again. It strikes me that it would be better, not least to increase the attractiveness of being in a job, to let the sanction lapse once somebody goes into employment. I suppose that there might be a problem with people getting a job for a very short time just to escape the sanction and then leaving that job in order to go back on benefits, so there might have to be some prescribed period, but to say that the sanction that they go into work with effectively stays with them, in abeyance, throughout their time in work and then comes back into life at the moment when they lose their job seems to be a puzzling arrangement and one that I would not have thought the Minister would want in the Bill. I hope that, on reflection, he will consider that the amendment would improve the situation.

Will the Minister explain whether the sanction might apply—presumably it could—while people are in work? Depending on what the sanction was, could it continue after the person has gone into work? There is the separate question about the sanction coming back to life if they subsequently lose their job, but it strikes me as entirely possible that a sanction might apply and be effective while the person is working, particularly given that that person is likely to be receiving universal credit while in work. That has given rise to some significant concern among the organisations that have been looking at the measures, and I would be grateful if the Minister will consider whether our amendments would improve the Bill.

Chris Grayling (Conservative, Epsom and Ewell)

I start by reassuring the right hon. Gentleman that the flexibility he seeks is already included in the regulation-making powers for clauses 26 and 27, which both provide for powers that would bring sanctions to an end in certain circumstances. For example, clause 26 provides for the higher-level sanctions: subsection (4)(a) allows us to make regulations to reduce the sanctionable amount to zero and subsection (8)(c) allows us to make regulations to terminate or suspend a sanction. These powers are mirrored in clause 27. We are carefully considering the circumstances where it may be necessary to use those powers. Our expectation is that we will lift sanctions only in a very narrow range of circumstances, for example, where a claimant moves into the no work-related requirements group due to severe illness.

The right hon. Gentleman is right to say that there is an element of common sense to apply. His amendment states:

“Regulations must provide for the lifting or termination of sanctions”.

My worry is that there will be circumstances in which we do not want to do that. There is a world of difference between someone who receives an extended sanction, then gets into employment, stays there for a number of years and subsequently loses their job long after they have clearly demonstrated that they have a substantial and ongoing employment record and someone who simply takes a job for a few days and then says, “Please lift my sanction,” which might otherwise have lasted for six months. It is not as simple as saying that regulations must provide for the lifting or termination of sanctions because there will be circumstances where entering employment does not, should not and would not make that logical.

Stephen Timms (Labour, East Ham)

Can the Minister reassure us that somebody who has been in work for one year would not expect to have a sanction they were suffering before they went into work come back again after a year of employment?

Chris Grayling (Conservative, Epsom and Ewell)

I am reluctant to give the right hon. Gentleman a number now, because our general approach should be and will be that if someone receives a sanction it is something that they should experience; it should not simply disappear as a result of a single change in circumstances. We will want to look clearly at where there is a change in health, for example: if someone comes back and needs employment and support allowance because they are seriously ill or have acquired a severe disability, that is a different set of circumstances. We will certainly look at whether there is an appropriate period after which somebody can be deemed to have been in work sufficiently long that we did not need to reapply a sanction. It is not something that I would seek to do lightly, nor something that I would seek to prescribe in too much detail. Again, I look to the discretion of front-line staff to decide circumstances where it may be appropriate to do so.

The right hon. Gentleman should assume that the default approach set out in the Bill is that a sanction will be a sanction will be a sanction, regardless of the circumstances, except in unusual cases where there has clearly been such a significant and material change of circumstances that it makes sense for the sanction not to be applied in the way that was originally envisaged. From a practical point of view, for the purposes of the Bill, the powers exist to do what he suggests we should do. He makes a sensible point about someone who has been in work for a lengthy period and I can give him an assurance that that is something that we will consider carefully when putting together the regulations. What I cannot give him is an undertaking that I will put a time limit on it because I think that would be wrong.

Generally speaking, I think that the same principle applies throughout our system—people do not get off an offence because it does not come up for a number of years—but of course there will be a common-sense point at which we say that it is not logical to reapply a sanction long after the event. We will look at that question when forming the regulations. Generally speaking, it will require a material change of circumstances such as a change in someone’s health before we would make a change, but I do not rule out what the right hon. Gentleman has described. I hope that he will accept that the elements I have just set out allow us to do what he wishes anyway, but I am not prepared to accept a “must” element, because it would be very easy for someone to enter short-term employment, lose the sanction and then move on from that. That would not be right.

Stephen Timms (Labour, East Ham)

I am encouraged by what the Minister says. I think he accepts the common-sense point, as he described it, that once someone has been in a job for a reasonable period it does not make much sense, should they lose that job, for a long-forgotten sanction suddenly to burst into life again. I am grateful for the assurance on the existing powers. I encourage him to develop the regulations to that effect, and I look forward to seeing them in due course. I beg to ask leave to withdraw the amendment.

Jane Ellison (Conservative, Battersea)

With the Committee’s indulgence, I will take the opportunity to put down a marker against future regulations and the administration of this part of the sanctions regime policy. As I do about all areas of public policy, I feel strongly—indeed, I raised the issue during Health questions recently—that we should look beyond the postal system and make increased use of mobile communications when corresponding with individuals about important matters. It is important that a sanctions regime is delivered through modern methods of communication, especially when the penalties and the impact on someone’s life can be severe if they do not receive a letter or know what is going on around them.

Increasingly, and across all branches of Government, we are not really keeping up with modern social trends and habits. We have all met constituents who said that they did not receive critical letters that made a big difference to their lives. Royal Mail admits that on its figures, around 280,000 letters a week are lost—that is more than 14 million letters a year. In many cases, those who come to my surgery and say that they did not receive letters are telling the truth. Some say that they do not open letters, but that is another problem altogether.

My area is about the No. 1 postcode in the UK for identity fraud, which the police largely put down to post being stolen from communal hallways and areas that do not have individual post boxes. The other postcodes in the top 20 for identity fraud are generally also urban areas that suffer from the same sorts of issues. As I said, I would like to put down a marker and suggest that we look more closely at changing the way we communicate with people. There are more than 70 million mobile phones in the UK, and changing rental habits mean that the length of tenure in both council and private stock is declining, but many young people will have the same mobile phone number and e-mail address for much longer than they stay at the same postal address. We need to catch up a little with where the modern world is going.

As well as the problem of shared hallways and the lack of private post boxes, I am acutely aware that we must consider the nature of the accommodation lived in by some of those people about whom the Committee has been talking, who may find themselves more readily drawn into the sanctions regime. They are vulnerable people who perhaps live in hostels, bed and breakfasts, or housing association accommodation designed for ex-offenders and vulnerable adults—generally not places where people can rely on getting post through private mail boxes. Some of those situations might be patchy at best, and I would not wish people to become vulnerable to an escalating sanctions regime because they are not aware that a process has begun. I hope the Minister will respond to that point.

I have spoken about this matter in relation to a number of other areas of public policy. No one is contemplating our going down the route of registered post, because the same problems are associated with that, but we are moving into a different era and we must look at greater use of mobile technology. That is common in the private sector and delivers all sorts of things from tickets to services. It might be cheaper, but I am particularly interested in communications that are effective in delivering critical messages that could make an important difference to someone’s life in a way that is as reliable as humanly possible.

Karen Buck (Labour, Westminster North)

I congratulate the hon. Lady on her contribution to this important issue, and I will add a few words. My constituency shares with hers the characteristic of having the highest levels of multiple occupation in the country, so I am very aware of the problems that she describes. Indeed, I know of a number of cases in which sanctions and disbenefiting were imposed because correspondence went missing. For instance, all the houses on two large estates that had been the subject of regeneration programmes were given fresh addresses, being changed from blocks to streets. To this day, DWP and other agencies send letters to addresses that no longer exist and then subject people to sanctions and other penalties because the correspondence does not arrive.

I support what the hon. Lady says, and I hope that the Minister will be sympathetic, but I stress that it is disproportionately the people in the private rented sector, and sometimes other sectors, who have the greatest difficulty with mail who also have the greatest difficulty with internet access, and sometimes with being able to afford reliable forms of mobile communication. It is very much a question of looking at local circumstances and building in safeguards on forms of communication, rather than looking for alternatives, as we will in later debates on welfare advice, in those constituencies and boroughs that are likely to have the biggest problem.

Chris Grayling (Conservative, Epsom and Ewell)

My hon. Friend the Member for Battersea and the hon. Member for Westminster North make an important and sensible point. I am open to considering the matter carefully and I am happy to take from this debate a request to Jobcentre Plus to consider it. I see no obvious reason why we should not seek to adapt what we do, within a sensible time frame, to reflect the issues that they raise.

It is clearly in everybody’s best interests that the message gets home and that we improve our communication techniques. As the Committee will know, we already do some work with online technology, but I shall take away what my hon. Friend said and write to her with more information about what has been done. I shall also write to the hon. Member for Westminster North. I am happy to see whether further steps can be taken to ensure that the message is brought home.

Reference was made during the debate to the appeals process. I highlight a note that I wrote for the Committee about appeal rights in relation to claimant responsibilities. We discussed appeal rights relating to claimant responsibilities at our sitting on 5 April, when the hon. Member for Glasgow East asked a number of specific questions. I thought it might be helpful to put down on paper information about the appeals process and its statutory basis for those who are not fully aware of the facts. We shall obviously have to answer questions that may arise, but I hope that the information will be useful, particularly the explanation of how we intend it to operate alongside universal credit. With that, I urge that the clause stand part of the Bill.

Clause 27

Stephen Timms (Labour, East Ham)

I beg to move amendment 159, in clause 27, page 13, line 27, leave out from ‘State’ to end of line 28.

The amendment is to subsection (5), which provides for two forms of sanction on claimants who fail to meet a work-related requirement. It states:

“Regulations…may provide that a reduction under this section in relation to any failure is to have effect for—

(a) a period continuing until the claimant meets a compliance condition specified by the Secretary of State,

(b) a fixed period not exceeding 26 weeks which is—(i) specified in the regulations, or (ii) determined in any case by the Secretary of State”.

The amendment, however, is about paragraph (c), which provides for “a combination of both” which opens up the possibility of claimants being sanctioned for an indeterminate period until they comply and then, having complied, being subject to a sanction for another period of up to 26 weeks. That seems to be how the combination under paragraph (c) would operate. If that were the effect of the provision, it would make it highly discouraging for people in work and potentially damaging to families with children. In any case, 26 weeks is a long time in such circumstances. I hope that the Minister will give a compelling explanation, or accept that these two forms of sanction ought to run concurrently if they are both imposed, rather than one after the other, which appears to be what is envisaged at the moment.

Barnardo’s has expressed concerned about the effects of the proposals, saying

“even if regulations only provide for a maximum of a 13 week fixed sanction, the option for 26 week sanctions to be imposed if policy changes will still be available, as this is the period stated in the Bill.”

It has picked up on the suggestion that, in practice, the Government would tend only to apply the period of 13 weeks, and therefore asks, perfectly reasonably, why, if that is the case, the Bill provides for a period of 26 weeks rather than 13. Barnardo’s states:

“As this provision is both likely to deter some claimants from making efforts to comply with requirements and to push some families deeper into disadvantage, we recommend that it be removed. If the Government's intention is that under Clause 27(5)(c) the two forms of sanction in subsections (a) and (b) should run concurrently, then the clause… would need amending to reflect that.”

Chris Grayling (Conservative, Epsom and Ewell)

Amendment 159 would ensure that the sanctions provided for in clause 27 could last for either a fixed period of up to 26 weeks, or for an open-ended period, until the claimant meets a re-compliance condition. It would remove the power to apply sanctions that combine both open-ended and fixed periods.

Let me explain our strategy. We intend to use clause 27 to provide for three broad levels of sanction. There would be fixed-period medium-level sanctions for claimants who are subject to all work-related requirements who fail to take all reasonable action to search for work or be available for work—being available for work is a long-standing element of the sanctions regime. There would be lower-level sanctions for claimants who are subject to all work-related requirements, or work preparation and work-focused interview requirements, who fail to meet particular work preparation or connected requirements—perhaps they have not taken part in skills training, not prepared a CV, or have failed to turn up for their fortnightly job search review. Finally, there would be open-ended sanctions for claimants who are only required to attend work-focused interviews.

The amendment would prevent the proposed application of lower-level sanctions. We intend there to be two components of a lower-level sanction: an open-ended sanction that continues until a claimant re-engages with requirements, followed by a fixed sanction. We want fixed sanctions to last for one week for a first failure, two weeks for a second, and four weeks for a third and subsequent failures.

The purpose of the open-ended element is straightforward. If someone does not turn up for their work-focused interview and does not make contact, why should we continue to pay benefits until that person decides to turn up and say, “Here I am”? Should that person, at that point, be able to say, “Right, that’s the end of my sanction”? I do not think that they should. If someone does not turn up, does not engage and does not participate, they should not collect benefits while they are not in contact, but there should still be a consequence. Someone should not be able to turn up and say, “Well, that’s all right then.” It is not all right, actually. That person has stepped way outside the rules of the system, and there should be a consequence.

Our proposals would also have the benefit of removing some anomalies. Somebody who has committed a previous offence, for example, can turn up four or five days later, having skipped their first interview and perhaps the second one that has been booked for them and say, “Oh well, that’s fine. I’ll carry on as I am.” We want to send a very clear message: if a person does not bother to turn up or engage, there are consequences. The benefits will not start again until the person re-engages, and then there will be a short-term—not long-term—consequence thereafter, because of not having re-engaged.

Stephen Timms (Labour, East Ham)

Will the Minister clarify what the short-term consequence is? He mentioned four weeks, but the Bill provides for a period of 26 weeks. How long would that consequence last?

Chris Grayling (Conservative, Epsom and Ewell)

We intend to set out in regulations, for lower-level sanctions, a maximum of four weeks. In this case, therefore, for the open-ended sanction at a lower level, we are talking about a four-week period. My view is that we should be clear to claimants that there is a duty to take part, and if they do not take part and do not engage there is a significant consequence.

Stephen Timms (Labour, East Ham)

If it is four weeks, why does it say 26 weeks in subsection (5)(b)?

Chris Grayling (Conservative, Epsom and Ewell)

I have just explained that clause 27 provides for three elements to the sanctions process. Failure to make oneself available for work is a much more significant offence, which can command a sanction lasting up to 26 weeks. I am setting out for the right hon. Gentleman our intention to use the disengagement sanction for lower level issues and to require people to re-participate. If someone is not turning up for their fortnightly signing-on and job search interview, they will face a consequence; their benefits will stop until they re-engage, but then, on top of that, there is a consequence to their failure to participate. I hope that this is not a matter on which there are differences between us. To say that there are consequences for not participating is a sensible approach. If someone does not turn up and does not engage, their benefits should stop; and when they re-engage they should face a short-term consequence for having committed a breach.

To return to the point I made this morning, we expect Jobcentre Plus advisers to ensure, to the point of carrying out home visits, that they do not sanction people with mental health problems. That is absolutely clear, it is our aspiration and it is an instruction from Ministers to Jobcentre Plus. We expect advisers to look at individual cases, and if there is an impact from a mental health condition, we do not expect a sanction to be applied. What we have put in place across the sanctions regime is a sensible balance in which there are real consequences for failure to participate in the process and for ignoring what has been agreed, and this is a part of that balance. Our intention is that if someone does not turn up, does not engage and does not arrive at Jobcentre Plus, their benefits will stop until they do so. It is exactly as the right hon. Gentleman has read it, and we intend to proceed accordingly.

Stephen Timms (Labour, East Ham)

Perhaps I am being a bit slow, but I do not quite understand what the Minister is saying. He made a perfectly good case for subsection (5)(a)—that the claimant meets a compliance condition before their benefit starts—and he made a good case for why the sanction might last a bit longer than that and suggested four weeks, but he has not made a case for a 26-week sanction at the end of the compliance sanction, at least not in a way that I understood. I do not understand the circumstances in which the 26-week sanction would apply rather than the four-week sanction, which he has defended in a way with which I am entirely happy. When would the 26-week sanction arise and on what grounds?

Chris Grayling (Conservative, Epsom and Ewell)

A 26-week sanction would arise in a case where someone was failing to make themselves available for work. It is not our intention now to introduce a fixed sanction in excess of 13 weeks under the clauses, but we want to leave ourselves with flexibility to deal with an offence such as the failure to make oneself available for work. As evidence emerges on how arrangement works with the universal credit, we want the flexibility to increase the sanction to 26 weeks. We intend to have a significantly longer sanction within the provisions of the clause that covers things such as the failure to make oneself available for work.

Stephen Timms (Labour, East Ham)

I am pleased to hear the Minister’s reassurance on the 13 weeks—that it is a practical upper limit on the extent to which the sanction will be used. This is just me being slow but I have not entirely understood what the distinction is between those things for which there is a four-week, run-on sanction after coming into compliance and those things for which there might be a 13-week sanction. What is the distinction and how will those different cases be treated?

Chris Grayling (Conservative, Epsom and Ewell)

I am happy to clarify. The right hon. Gentleman knows that the system already regards the failure to make oneself available for work as a more serious offence than simply failing to turn up for a work-focused interview. We intend that differentiation to remain.

Stephen Timms (Labour, East Ham)

I am grateful to the Minister. I think that I now understand the distinction. I am pleased that we have that 13-week upper limit rather than the 26 weeks in the Bill. I beg to ask leave to withdraw the amendment.

Clause 28

Stephen Timms (Labour, East Ham)

I beg to move amendment 78, in clause 28, page 14, leave out line 20.

James Gray (Conservative, North Wiltshire)

With this it will be convenient to discuss amendment 152, in clause 46, page 27, leave out line 25.

Stephen Timms (Labour, East Ham)

I want to press the Minister on the proposal that has given rise to a great deal of concern whereby hardship payments are to be replaced with loans. The amendment would remove the ability to make that substitution. It is quite right that, even if a family has conditionality applied, it can still claim for a hardship payment to avoid destitution. The White Paper suggested that those payments might be replaced in some circumstances by loans, and perhaps taken away entirely if there were over-reliance on them—a suggestion that has given rise to a lot of concern.

In its written evidence to the Select Committee on Work and Pensions, Barnardo’s said,

“The Government proposals for hardship payments…are vague…Barnardo’s would be very concerned if these payments of last resort were not available to families who could be in desperate financial circumstances.”

I would be grateful if the Minister set out the circumstances in which it is proposed that hardship payments will be replaced by loans. Will he accept that that change could well cause serious hardship? Depending on his answer, he might want to reflect on whether it is the right thing to do. Hardship payments, by definition, are given in case of hardship—someone has looked at the situation and decided that there is hardship. Will not recovering such payments often recreate the hardship that the payments were intended to avoid? What measures does the Minister propose to stop that happening?

This is a major change in how the system works. It has always been recognised that, even when sanctions are imposed, there will be cases where real hardship results—for children, for example—and where something needs to be done to alleviate that hardship. If in future all that will be done is to give a loan that has to be recovered, is there not a real danger of recreating the hardship that the payment was intended to avoid?

Kate Green (Labour, Stretford and Urmston)

I, too, should like to ask the Minister to clarify one other point on the Government’s intentions regarding hardship payments. We were helpfully supplied before Easter with a paper from the Department outlining the likely content of the regulations that will support the clause. I noted that that would probably include defining the circumstances in which the claimant or household would be considered to be most vulnerable and therefore eligible for hardship payments. The briefing paper notes that that would be expected to follow the permanent provisions that apply in relation to jobseeker’s allowance. The briefing note suggests what some of those situations might be: the single claimant who is pregnant or responsible for a young person who would suffer hardship if no payment were made, people who have caring obligations, and young people looked after by the local authority.

The current regulations, I understand, also specifically include the situation where an individual or his or her partner is responsible for a child under the age of 16 and where that child would suffer hardship if no payment were made. I would be grateful for clarification from the Minister if that is also intended to apply in the new regime to parents, where a sanction imposed on them could lead to hardship for the child for whom they are responsible.

Chris Grayling (Conservative, Epsom and Ewell)

As the shadow Minister said, the amendments seek to prevent regulations being made which would allow for hardship payments to be recoverable. Alongside changes to the sanctions system, we want to improve the hardship regime so that the existence of hardship payments does not undermine the deterrent effect of sanctions. The challenge is that if you sanction somebody and take away their out-of-work benefits, but you then replace at least part of that money through an unrecoverable hardship payment, you diminish the effectiveness of the sanction. Many aspects of the system that we plan to introduce are similar to current arrangements under JSA, but one change will be to make some of those payments recoverable.

The Government recognise the need to ensure that a robust safety net is in place, so the change will not be applied to those claimants currently eligible for JSA hardship payments without being required to wait 14 days from the beginning of the sanctions period. As the hon. Member for Stretford and Urmston rightly said, they were set out in the note sent to members of the Committee. It will be based on the list currently contained in the 1996 JSA regulations. Regulation 140 for single people and 146(a) for joint claim couples, basically set aside the following groups: single persons or couples wherein at least one member is pregnant or responsible for a child or young person, or a household that includes a person eligible for a disability premium; a person who suffers from a chronic medical condition that results in their functional capability being limited; a person with significant caring responsibilities; and a person who is being looked after by a local authority, pursuant to the Children Act 1989. In each of these cases, for an award to be made, it has to be the person listed there who would otherwise suffer hardship, not necessarily the principal benefit claimant. We will add to the list claimants who would be entitled to ESA under the current system, and we will make any further changes to ensure consistency with the universal credit system.

In the case of those claimants who will be eligible only for recoverable payments, we will make it absolutely clear to them up front that that is the case. We also expect rates of recovery to be broadly in line with existing recovery arrangements. However, I think it sensible to be able to take a decision to recover payments where we are applying hardship payments after the 14 days have expired. I do not see why somebody should be subject to a three-month sanction, for example, for a major breach—refusal to apply for a job or accept a job offer—but be able to receive unrefundable, unrecoverable hardship payments. That is the key purpose of the change. The recovery of payments should help to incentivise certain claimants to meet their work-related requirements, while protecting the most vulnerable claimants and their dependants.

In response to the hon. Member for Stretford and Urmston on the subject of children, the 1996 regulations expressly do not provide an absolute blanket circumstance, but they refer to a person with significant caring responsibilities, which would cover the case of a parent with a child. She should bear in mind that the sanction does not remove the equivalent of the child tax credit—the child element of the universal credit when it is introduced—nor does it require us to withdraw child benefit or the housing element. There is simply a consequence in terms of an amount equivalent to the standard allowance. Yes, there will be some circumstances where there is a child under the age of 16 where no blanket rule is applied. That is sensible: one should not apply a one-size-fits-all to that group in the way that it is certainly necessary to do for the others.

I hope that Members will accept that what we propose is a sensible way forward. It is a change, and we freely accept that, but it is a common-sense change. If someone has committed a transgression, why should they be able to carry on receiving unrecoverable hardship payments? It is right and proper that we ensure that people can eat, but when the sanction period is over and they have sorted themselves out and are receiving money again, they should expect part of that money to be deducted to meet the cost of the support that they have received during the period when the sanction was applied.

Stephen Timms (Labour, East Ham)

The difficulty here is the reality of the situation that quite a lot of people find themselves in when they are on the receiving end of sanctions and then apply for hardship payments. It is by no means always their own fault that people find themselves in such circumstances. We have already heard examples cited in our debate earlier today of circumstances that were not the responsibility of the individual being sanctioned; they were in circumstances that have caused the sanction to be imposed.

Chris Grayling (Conservative, Epsom and Ewell)

Surely, the right hon. Gentleman will recognise that when somebody has been sanctioned through a mistake or through no fault of their own, they have the right to appeal. If they are successful at appeal, their previous financial position will be reinstated, and there will certainly be no question of recovering any hardship payment that had been made.

Stephen Timms (Labour, East Ham)

That all sounds fine when said in this Committee, but the reality of people’s circumstances means that they may not be sufficiently together to pursue that. The Minister has often talked about people with mental health problems and the way this affects them. The big problem is that as a result of the proposed change—along with some of the others debated today—we are likely to cause real hardship to significant numbers of people to whom nobody in the Committee would wish to see hardship caused. I accept that it is not the Minister’s intention that that should happen, but, unfortunately, the reality is that it is likely to happen.

The extent of the problem will only become clear when we see the next set of details that the Government produce. I am concerned that we are creating another opportunity for things to go badly wrong for the very people for whom nobody in this Committee would want to see anything go wrong.

Chris Grayling (Conservative, Epsom and Ewell)

I should clarify for the right hon. Gentleman and the hon. Lady the Member for Stretford and Urmston that the current regulations provide for children to be looked after, although that is not set out in the documentation. It is not our intention to change that, so I hope that assurance will again ease the right hon. Gentleman’s concern.

Stephen Timms (Labour, East Ham)

We are simply going to have to wait until we have got the full details before we make a proper evaluation. I will not press this amendment to a vote either, but I must express my concern about where the proposals could be heading. I beg to ask leave to withdraw the amendment.

Clause 29

Kate Green (Labour, Stretford and Urmston)

Could the Minister provide brief clarification in relation to clause 29? I am pleased that the delegation and contracting out functions do not apply to the sanctioning and hardship payment decisions. It would have been of great concern if they were delegated outside the public sphere. I therefore assume that the possibility of delegating and contracting out relates particularly to circumstances in which private and voluntary sector Work programme providers are the principal point of engagement with the claimant. In those circumstances it would make perfect sense for such providers to discuss the claimant’s commitment and the work-related activity that the claimant would be required to undertake.

However, as the Minister may be aware, when evidence was presented to the Work and Pensions Select Committee recently, some concern was expressed about the potential for confusion should claimants be dealing with the private or voluntary sector Work programme providers while also continuing to have some sort of signing on and review arrangement with Jobcentre Plus. Some of the witnesses to the Work and Pensions Select Committee were concerned that that procedure needed to be streamlined so that claimants were absolutely clear about who was requiring them to do what, so that they did not fall foul of requirements of one or the other, or assume that by attending a meeting with one, they had met the requirements of another, and so on. We understood that a number of Work programme providers themselves were also concerned about this. Some attempts were being made, for example, to try to co-locate Jobcentre Plus and Work programme provider offices so that the package of intervention with claimants could be available in one place and potentially offered at one time, but clearly that is not going to be feasible everywhere. Once Work programme providers and non-statutory providers are in place it could mean that claimants will have to go off in two different directions for two different sets of meetings and interviews.

I would be grateful if the Minister could indicate how that possible confusion might be best addressed. Has he discussed with Work programme providers their concerns about the issue? If claimants, as a result of the potential confusion but without any malicious intent, failed formally to attend one bit of what we might call the logging-on process but were otherwise completely compliant, can he assure us that the much more subtle and discretionary process that we were discussing a few minutes ago will be well attuned to taking that into account?

Chris Grayling (Conservative, Epsom and Ewell)

I can assure the hon. Lady about how we intend the process to work. We have had many conversations with would-be Work programme providers over the months about sanctioning, and there were divided opinions: some wanted the power to sanction, others clearly did not. Obviously, a defined role for them and for Jobcentre Plus is important.

Our intention is, as the hon. Lady rightly said, that Work programme providers will not have a power to sanction. They will have the right to make a recommendation to Jobcentre Plus about the need to sanction, but they will need to provide an explanation, and it is down to the Jobcentre Plus decision makers to ensure that they are confident that the decision is right and then to make that decision. The sanctioning power will clearly remain with Jobcentre Plus.

Once someone has been referred to the Work programme, all the requirements about job search and related activities set out in the earlier clauses will be a matter for the Work programme providers. They will have the power to require someone to undertake particular activities that will be beneficial in helping that person to move into work—effectively, they are acting as agents for the Secretary of State, as provided for in the clause and as related to the various activities set out in the previous clauses.

Our intention is that the role of Jobcentre Plus at that point should be limited to two things. First, simply, is the fortnightly signing off. We felt it appropriate and necessary to retain a link with Jobcentre Plus, albeit simply through that mechanical activity of going in once a fortnight and signing on—a quick summary of what people are doing and whether they are doing fine. Apart from anything else, that gives them an opportunity to express any concerns, so that Jobcentre Plus is in contact with what is happening to the individuals, but it is not directing them to do anything. It is engaged purely in a formulaic catch-up and the process of the fortnightly signing on, to enable the individuals to continue to receive jobseeker’s allowance and, subsequently, the universal credit.

Secondly, Jobcentre Plus will deal with sanctions, as and when the situation arises and if a Work programme provider recommends the need for a sanction to Jobcentre Plus. The provider will have to explain why and what the breach has been, and it will be for the Jobcentre Plus decision maker to decide whether the sanction should be applied. I expect that, in most cases, the sanction would be administered as recommended by the Work programme provider, but we will also give clear guidance to the Jobcentre Plus decision makers that they should not always take the word of the provider as gospel but should be ready to ask questions if they have doubts about anything.

The role of Jobcentre Plus while the person is on the Work programme should be limited to those two things. The nature of the claimant commitment at that point becomes very much a move from Jobcentre Plus to being a further set of tasks agreed with the Work programme provider. I expect every Work programme provider and every claimant to sit down and have an initial, in-depth, work-focused interview to decide what kind of things that person will do, what kind of help will be provided and a programme to be set out for them as they proceed. That is our clear expectation—providers will have set out in the course of their bids a minimum level of support that they will provide to each individual referred. We have not dictated that, but we expect them to come forward and demonstrate that there will be a certain level of support provided to every single individual. Over and above that, they will tailor support depending on the needs of the individual.

I hope that that provides the hon. Lady with the reassurance she is looking for. We want a simple process. Effectively, when on the Work programme, any employment-related activities are entirely a matter for the Work programme provider, but we need the individuals to come into Jobcentre Plus once a fortnight to keep in touch and to sign on formally, but that is all.

Clause 30

Kate Green (Labour, Stretford and Urmston)

I beg to move amendment 48, in clause 30, page 15, line 21, at end insert—

‘(c) piloting shall measure the impact on health outcomes of any regulations under clauses 13 to 28.’.

I welcome the provisions in the clause. They allow for the piloting of some of the changes that the Bill seeks to introduce. We are all mindful of the radical extent of some of the proposed changes. The focus of the piloting is to test the extent to which the provisions enable people to remain in work or to obtain work, which is absolutely the right thrust. Piloting has a long and useful history in welfare reform and I was pleased to see that we will, at least to some degree, have that opportunity in relation to this legislation.

As hon. Members will be aware from a number of earlier debates on this Bill, I am concerned about the potential health implications for recipients of the universal credit, which is one of the less obvious consequences of the measures, especially when financial sanctions and penalties are imposed. Given that the current levels of benefit that are likely to be read across to the universal credit are already insufficient to secure a healthy diet and to meet other basic needs satisfactorily, I am particularly anxious that we continue to take account of the health impact on universal credit claimants, especially if those payments could be reduced.

There is considerable evidence already of the damage that financial sanctions can do to child health. Families who have been sanctioned, as opposed to those who have not been in receipt of any financial sanction but who are otherwise on social security payments, experienced a 30% higher incidence of hospitalisation, a 60% greater risk of food insecurity, which includes being under weight as the result of a lack of a nourishing diet, and a 90% greater risk of being admitted to hospital on an accident and emergency visit.

On 26 March, Mintel, the market research company, reported in The Grocer Magazine—this debate covers wide-ranging territory and many sources—that the cost of fresh fruit has risen by 7.9%, which has affected people in low income groups and people under the age of 25. Some 26% of under-25-year-olds and 22% of those earning less than £15,500 a year say that they now eat less fruit and vegetables because of the cost. Families with young children are among the most likely to cut back. Some 30% of those with children under the age of five and 26% of those with children under the age of 10 claim that they were reducing the amount of fruit and vegetables that they ate.

Clearly, healthy diets are already under pressure for families who are on low incomes and who are currently reliant on safety-net benefits as a result of rising costs. I am concerned that we keep this issue on the radar, particularly in the context of our discussions today about the way in which the universal credit will be both paid and potentially sanctioned. We are also concerned about the payment mechanism, especially where it is not clear that the payment will necessarily go to the mothers who are most likely to be incurring the expenditure and making the decisions in relation to the family diet. We are not clear about what sorts of choices couples may make about which member of a couple may seek to receive universal credit. I am still not clear about the circumstances in which couples will be enabled to exercise such a choice. On the health outcomes of universal credit, it is important that we are mindful that there is at least a possibility—I would go further and say a likelihood—that universal credit in couples will typically be paid to the man in the household, which may have adverse impacts on children’s health and well-being and on their diets.

These are not irrelevant or trivial points. I hope that the Minister will understand that I do not make them in the spirit of creating difficulties, but because I am genuinely concerned that we are moving to a different kind of benefit payment and that the support directed to children in particular is less clear-cut in a single, integrated credit. We must be aware of the health impact that this policy change will have on children and on families in general.

We ask in the amendment that the piloting should review specifically the health impacts and that there should be a measurement of the health outcomes affected by the introduction of universal credit and the associated regulations. That will require cross-government activity. There will need to be discussion with colleagues in the Department of Health and I am keen to hear from the Minister about what discussions have already taken place on the introduction of universal credit and any health impact. There will also be an interest at local level because of the new public health duties to be undertaken by local authorities in England. Again, I am keen to hear whether there have been any discussions about possible health implications with the Local Government Association and those who will be responsible for public health locally.

Sarah Newton (Conservative, Truro and Falmouth)

I am sorry to intervene on the hon. Lady, but I am sure that her vast experience before coming to Parliament will have made her aware that the types of health outcomes that she seeks to measure are longitudinal. We are blessed in this country that repeated Governments have given a lot of support to some fantastic studies, such as the English Longitudinal Study of Ageing, which will be able to monitor, over time, the impact of any Government policy on particular groups of people. Under the piloting suggested, I do not think that it will be possible to look at the health impacts in the way described by the hon. Lady, because they take a very long time to measure. Those measurements will be available over time.

Kate Green (Labour, Stretford and Urmston)

I am grateful to the hon. Lady, whom I know also takes an interest in the subject. She is right that there are some excellent longitudinal sources that will provide a much broader picture of health outcomes, and not just specifically in relation to the changes being introduced by this Bill and associated regulations. However, it will be possible, through some form of sampling and surveying activity, to understand what choices families are making as a result of the introduction of universal credit. It will be particularly important to understand what happens to payments within the household. The issue was raised in an earlier debate and it is a very real one in relation to healthy diet and good spending on children’s well-being. I hope that the Department would be interested in exploring the kind of supplemental research that could be undertaken as part of the early piloting process of some of the proposals in order to understand the potential disadvantages of a household-based payment of the credit and how they might be addressed effectively.

I hope that the Minister will respond positively to the spirit of the amendment and to the queries that the design of universal credit raises about how money will reach children in families. I am keen to hear what discussions, if any, have taken place with colleagues in the Department of Health about the health impact of these measures.

Sheila Gilmore (Labour, Edinburgh East)

We have heard a great deal from the Minister about the intentions behind the provisions, particularly those that we have debated today and in previous sittings that set up a complex series of requirements both for people who are out of work and, for the first time, for people who are in work and in receipt of universal credit. Those people will primarily be in low-paid work, especially since it is clear that universal credit will be paid to those who are in work on relatively low levels of income compared with the tax credit system. Although they will be in work to some extent, we will be dealing predominantly with people who are on low pay.

It has been said on several occasions that people who have mental health problems will be dealt with sensitively—although I am not entirely clear what that will mean—but it is relevant in health terms to look at some of the things that have happened in relation to employment support allowance, which will be incorporated into universal credit in due course. I appreciate that the previous Labour Government introduced employment support allowance; as I have said several times in debate on the subject, when I came to the House I agreed in principle with the aim of the employment support allowance, but in talking to people about their experience, I have learnt about some of the operational difficulties that have arisen. Some people, particularly those who have mental health difficulties and even some other kinds of illnesses, find complying with the process of constant requirements very difficult indeed. Even in the short term—I appreciate that some of the health implications are long term—it can have severe implications for people’s health, just at a point when they may be recovering.

A constituent came to see me in January to explain what he had been through with ESA. He told me that he had been refused benefit, had appealed, had a long wait for that to be dealt with and, in six months, was reassessed and put through another process. He felt that that had affected his health badly, and had made his recovery from the breakdown that he had suffered, which had caused him to become unemployed in the first place—after a long working career; he was not a long-term recipient—more difficult. He felt that some of the processes that he had been through had affected his health adversely.

That is why it is important that health implications are looked at across the piece, including for people who have some mental health difficulties. The Bill does not state that such people—unless, presumably, they fall into the support group—would not be expected to comply with some of the requirements, even if they are interpreted sensitively and not imposed without due care and attention. It is relevant, even in the short term, to look at the health implications for some groups of people and to ensure that the processes that are put in place do not have an unintended adverse impact. If those implications are looked at and reviewed, it is possible to include changes in the system to avoid such an impact in future.

Chris Grayling (Conservative, Epsom and Ewell)

I understand the purpose of the amendment, and I understand the commitment of the hon. Members for Stretford and Urmston and for Edinburgh East to requiring pilots to measure the health impact of the regulations. I have a lot of sympathy with what they have said. We want to establish a system of requirements, sanctions and employment support that reflects and is responsive to an individual’s health needs.

In a moment I will explain why the amendment is unworkable, but I want to give the hon. Member for Stretford and Urmston some assurances about our plans, which I hope will mean that she does not want to press the amendment.

The Bill addresses health issues. Clause 19, for example, ensures that benefit payments will remain unconditional for claimants who, because of ill health or disability, cannot be expected to work or to prepare for work. Clause 21 ensures that any claimant assessed as having limited capability for work cannot be made to look for or take a job.

More generally, when we impose requirements, advisers will ensure that they fit in with an individual’s personal circumstances and capability, hence the point I keep making about mental health, which we regard as extremely important. Where necessary, we will get expert help with that. We will, for example, refer disabled claimants to disability employment advisers to assess the particular support that they need. There are also the specialist support programmes such as Work Choice and the access to work programmes, which are overseen by the Minister with responsibility for disabled people, the Under-Secretary of State for Work and Pensions, my hon. Friend the Member for Basingstoke.

We want to get it right, and we want to evaluate the health impact of our policies wherever necessary. Having a particular requirement to measure the health impact of any pilot or regulations, however, would not be helpful. The purpose of this chapter of the Bill is to improve the chances of people entering work or doing more or better-paid work. It is right, therefore, that any pilot must assess whether regulations on claimant responsibilities help deliver those goals, too.

I assure the Committee that, as part of any evaluation, we will consider other impacts. Where health is a potential issue, we will consider it as a possible impact, but it will not always be an issue. A requirement to measure the health impacts might be an unnecessary burden.

Looking at the clauses on work search requirements, a situation could be imagined three, four or five years down the track in which it is clear that a claimant’s job search prospects would be dramatically enhanced by, for example, putting a self-advertisement on Facebook. We might pilot that to assess whether it is sensible to require a claimant to put a personal advert on Facebook and to work with them to do so. Clearly, that would not be a health-related requirement, and it would be an over-convoluted process if we had to carry out a detailed health impact assessment in order to try it out as an approach with some of our claimants. That is a simple example, and it might be totally irrelevant for the future, but there will be cases in which we want to pilot something to see if it enhances the process, in which an extra element of conditionality makes it more likely that a claimant will get a job, but has no relationship to health matters. It would, therefore, be too complicated and bureaucratic to measure health outcomes in such cases.

I am happy to give the hon. Member for Stretford and Urmston a commitment that we will look at health outcomes for matters related to the clauses, which address sanctions and conditionality, where a pilot potentially impacts on health issues. I am happy to assure her that we will consider health, but it will not always be necessary and including that in primary legislation may in some cases incur unnecessary costs and complexity.

Kate Green (Labour, Stretford and Urmston)

I am grateful for the seriousness with which the Minister has addressed our concerns on the Bill’s potential health consequences. I particularly welcome his clear commitment to ensuring the careful treatment of benefits claimants with mental health issues.

I note and accept what he says about the clause’s specific focus on piloting and testing the extent to which people are more likely to remain in work, obtain work or obtain better-paid work. However, good health is a prerequisite for being in paid employment. Those in poor health are far less likely to have the wherewithal to go out to look for work, stay in work or increase their hours of work.

I welcome the opportunity that we have had this afternoon to put on record the importance that the Minister attaches to the health consequences and impacts of the Bill and the assurances he has given us on that. Given that, I shall not press the amendment to a vote. I beg to ask leave to withdraw the amendment.

Schedule 1

Stephen Timms (Labour, East Ham)

I beg to move amendment 58, page 102, schedule 1, leave out lines 18 to 20.

The amendment proposes the removal of the enabling paragraph that allows regulations to specify a minimum income floor for particular people. In commenting on that, I will draw heavily on a very helpful briefing that was probably provided to all Committee members by the Low Incomes Tax Reform Group of the Chartered Institute of Taxation. The Minister and many Committee members will be familiar with the value of that group’s work in support of people on low incomes moving into self-employment.

The Low Incomes Tax Reform Group gave evidence to the Committee at the beginning of our deliberations and drew attention to the danger of the move from working tax credit to universal credit. At the moment, that represents a significantly backward step for self-employed people and will affect the viability of self-employment for some. The group’s briefing makes it starkly clear how much worse off some self-employed people will be if the Bill is left unamended and if this part of schedule 1 is used in the way that the White Paper indicates: to assume that everybody in self-employment is earning at least the minimum wage for the number of hours that they are working in their business.

The White Paper proposed that, under universal credit, the self-employed should be deemed to have earnings at least equal to the national minimum wage for the hours that they work. It will probably be clear to everyone in Committee that that is simply not a realistic assumption for a significant group of self-employed people. The earnings that such people draw from their business will not, for significant periods—not just at the beginning of the business—be as large as the minimum wage. In imposing an income floor on self-employed people in such a way, the danger is that the measure will run strongly counter to the Government’s intention to make work pay through universal credit, specifically for people who see an opportunity for becoming self-employed. That is why the amendment proposes the removal of the enabling paragraph in the schedule.

The briefing from the Chartered Institute of Taxation points out that the working tax credit succeeds in encouraging self-employment because of the alignment of working tax credit with the tax system in its structure and in how it measures and defines income. Under working tax credit, tax definitions are used; under universal credit, it looks as though benefit definitions will be used. If a self-employed person applies for working tax credit, the applicant simply has to insert in the trading income box on the working tax credit claim form the annual declaration—the net profit—which also appears on his or her self-assessment tax return. If there has been a trading loss, they write “nil”.

By contrast, income measurement for the DWP requires the claimant to report income and expenses on a cash-flow basis, rather than on an accruals basis as for tax, and so imposes an extra reporting burden. Incidentally, there is a real question mark about how the system can be made to work in practice for people who will expect and hope to receive universal credit every month, because the actual income received by a self-employed person will clearly be extremely volatile. Some months it may be none, and other months, if an order comes in or a deal is done, it may be quite a lot. We have not yet been told about that. If the Minister can shed some light on that, it would be helpful for not only the Committee, but all those listening to our deliberations.

In practice, how can a monthly universal credit assessment be carried out for the self-employed? Currently, it is done on an annual basis with working tax credits, and the view of the Chartered Institute of Taxation and others is that that has actually worked particularly well in making self-employment viable and feasible for many people for whom it would not otherwise have been a realistic prospect.

Through the tax system, and by extension, therefore, the tax credit system, there is a recognition of the economic reality of how a business is doing by taking into account not only income minus relevant expenses, but, for example, investment in business assets and equipment through the capital allowances system, which is available for tax credit applicants, and through trading losses, which can be set against other income or against the profits of earlier—in tax—or later, in tax credits, periods of the trade.

In the income definition that is used in the benefits system, however, there is no allowance for capital expenditure, depreciation or losses. The tax system has ways of disallowing losses or other deductions that do not conform to certain rules or are not genuine. In particular, loss relief is not allowed unless the business is carried out on a commercial basis and with a view to generating profit. The whole system, as one would expect, as it belongs in the tax system, has been worked out well from a self-employed person’s point of view.

The Chartered Institute of Taxation went on to say that the fact that trading income for the purposes of working tax credit is measured in the same way as trading profits for income tax purposes ensures that working tax credit can promote work for several reasons. Ordinary business expenses are deductible in computing profit and, therefore, working tax credit trading income. Moneys that the business owner invests in essential business equipment, such as premises, are reflected in the tax system through capital allowances and, therefore, in working tax credit trading income. Tax, and, therefore, working tax credit, recognises a nil profit in a period in which a business generates a loss. That allows the loss to be set off against other income, including, for working tax credit, other income of the trader’s partner and the profits of other, more profitable periods.

Tax credits take into account actual income from capital when assessing entitlement, so that business capital and bank loans, for example, which generate little or no income, do not artificially depress the amount of support a self-employed person receives—I will return to that point in a moment. Alignment with the tax system in tax credits allows a self-employed person to compute their profits or trading income once for one assessment period and use the result for both tax and tax credits. That substantially reduces the bureaucratic burden on the self-employed person and frees them to get on with running their business, which we all want.

The Chartered Institute of Taxation went on to say that such advantages will be removed if the existing DWP rules for measuring and defining income from self-employment were adopted for the purposes of universal credit. The DWP recognises expenses as a deduction from trading income, but no allowance is made for investment in essential business equipment or for trading losses. Computing self-employment income week by week, rather than annually, and on a cash-flow basis, rather than an accruals basis, would mean having to compute business profits twice—once for tax and once for DWP purposes—an extra reporting obligation that would eat into the time available for business activity.

My next point is the one that I said that I would come back to. If a bank loan or other start-up capital were to be subject to the normal tariff income under capital rules for universal credit with no adjustment or special disregards, that could substantially reduce or eliminate the claimant’s entitlement. That would be inappropriate where the loan or capital was used wholly in the claimant’s business, and it would result in the withdrawal of support for a self-employed venture at the time when support was most needed.

The Charted Institute of Taxation said that special rules will be needed to deal with fixed and circulating capital used in the business as it develops and grows, and I ask the Minister to comment specifically on that latter point. If, as we have discussed, someone with £16,000 or more is not entitled to any universal credit, will an exemption be made for someone going into self-employment who has taken out a loan to enable them to set up a business and get going, or will having that loan in the bank prevent someone from receiving universal credit?

The imposition of a minimum income floor, which is specifically addressed in this part of schedule 1, has been justified—or an attempt has been made to justify it—on the basis that too many self-employed people under-declare their profits. That is a justification for targeting those who manipulate their accounts to maximise their claim for universal credit; it is not a justification for denying support to what everyone agrees are the majority of cases that really need that support.

The Government have been clear that they want to encourage people to enter self-employment, and for a significant group of people that is the way to get off benefits and into work. The great danger is that, by assuming that those people will all get at least the national minimum wage for the hours that they work in their businesses, they will find it much harder. The Chartered Institute of Taxation has circulated some examples to show how dramatic that effect may prove to be in practice.

The notional income rules in tax credits, the enabling provision for which is replicated in paragraph (4)(3)(a) to schedule 1, already provide protection against such abuses. I do not believe that there has been a significant problem of people overstating their profits in applying for tax credits, and I suggest that creating an additional power to impose a minimum income floor adds nothing valuable to the powers that already exist. What is needed is the sort of wisdom that is built into the working tax credit system, which, by general consent, has worked well in supporting self-employment. That needs to be brought across to the universal credit, so that the significant gains that have been made are not lost.

What is worse about this provision is that, if every hour produces a deemed income in the way that the Bill suggests, a business in trouble will be incentivised to under-declare the number of hours spent on that business. If the system is set up in such a way, it will encourage avoidance. An obvious and straightforward point is that, if someone tells the jobcentre how many hours they have been working on their business and then say that they worked an extra hour, the jobcentre will assume that they earned an extra hour of the national minimum wage and that person will receive less universal credit. That is an undesirable set of incentives to build into the system, and I am afraid that it will inevitably lure a lot of well-meaning people into not being completely frank about how many hours they have worked on their businesses.

We know that self-employed people work for long periods to get their businesses going and sustain them during difficult times. Under this legislation, people who seek to get into work through self-employment will find themselves in a system that is unsympathetic to what they are trying to do. That is unlike the tax credit system, which has been very supportive.

The White Paper proposes that the minimum income floor should apply not to new businesses, but only when they become established. I hope that the Minister will tell us a little more about what he envisages. That is certainly a welcome concession, but we need to know what counts as established. Are we talking about a fixed period at the beginning of the life of a business, or will there be another way of measuring whether a business has become established? Nevertheless, it is a welcome adjustment, and I hope that the Minister will tell us how the Government and his Department will apply it. However, we all know that businesses can experience pretty hard times not only in the early years but subsequently, and for a host of reasons—for instance, as a result of economic difficulties such as those that we face in this recession, because a key customer has been lost, because of a bad debt or a succession of slow payers, or even by taking on a new employee.

The tax credit system offers adequate support, and the worry is that the failure to do so raises the serious risk that the self-employed will be discouraged from developing their businesses or, in some cases, from continuing in business. That is directly contrary to the Minister’s proper intention for universal credit and the frequently stated intention to encourage self-employment.

Stephen Timms (Labour, East Ham)

I was referring to how self-employment will be treated under universal credit and to the proposal addressed by the amendment that a minimum income floor assumed for those who are self-employed, irrespective of how much they earn from their businesses. In practice, the worry is that many self-employed people will no longer get the sort of help that has been provided until now to enable them to get their businesses started, up and running and flourishing—and sometimes helped through difficult patches, perhaps for a long time after the business was started.

It is a little surprising that it should be necessary to argue that universal credit should encourage self-employment at least to the same extent as working tax credit, particularly at a time when the ranks of the self-employed—already some 4 million people—are expected to grow. Ministers rightly draw attention to the potential of self-employment to assist the economy at difficult times, and people who previously claimed incapacity benefit will be transferred to jobseeker’s allowance via employment and support allowance. The Government clearly want to encourage self-employment, but it seems that self-employed claimants currently on working tax credit will have to migrate to a significantly less helpful system under universal credit. According to the experts, some people will have to give up self-employment as a result, which is directly contrary to the Government’s stated intention.

The Government may ask what self-employed people are living on if their businesses are earning little or no profit, but the truth is that the self-employed often work all hours and submit invoices that may sometimes not be paid. The income that they receive will go towards the rent for the premises and the business rates, the salaries of the people whom they work with, periodic payments on hired equipment and other normal business expenditure, plus drawings for the proprietor to live on. The income from the business might have to be supplemented by a bank loan or start-up grant, or something similar, to meet all the business outgoings.

People will be worried about whether they will be caught in future by the £16,000 cap. The bank loan will carry interest payments—an additional business expense—and unless or until the income exceeds the outgoings, the business will run at a loss. Imposing an assumed minimum income that is not achieved in such circumstances simply ignores the reality faced by such businesses. The Minister is right on occasion to draw attention to the strengths of his Department by comparison with other parts of the Government, and IT systems is a case in point. However, HMRC is good at dealing with and understanding the needs of the self-employed in a way that the benefits system is not.

To sum up, the success of working tax credit in encouraging self-employment rests on its recognition, in alignment with the tax system, of the economic realities of how a business is doing, particularly the need for investment in business equipment and the impact of trading losses. It is essential that universal credit is able to cope with a large influx of new self-employed claimants, many encouraged by the Government, including through the enterprise allowance.

The system needs to give adequate support through universal credit for those people not only in the early years of their business, but later on in lean or difficult periods during the life of that business. That has been accomplished through working tax credit, and I think that it would be the Minister’s wish to do so with universal credit as well. However, artificial, assumed minimum income is a real barrier to that being delivered. There is a clear distinction between profits, on the one hand, and drawings on the other. The system for universal credit needs to reflect that distinction if in-work support is to succeed in promoting work through self-employment, as we all hope that it will.

Chris Grayling (Conservative, Epsom and Ewell)

There are two separate ways in which we need to consider the amendment. Let us start by being absolutely clear: self-employment plays a vital part in our economy and society. It can be an important route into work for many people, including some of the hardest to help. We want to make Britain a great place to start and build a business, to enter self-employment and to help small businesses grow and develop. We have every intention of ensuring that we create a system that supports and encourages that.

We are looking at creating a predictable tax system that rewards endeavour, better access to debt and equity finance, and reducing red tape. The right hon. Gentleman rightly referred to the new enterprise allowance, one of a number of ways in which we are currently supplying self-employed people with the support that they need to develop their businesses. We will ensure that universal credit provides self-employed people with the additional financial support that they need to meet their living costs. That is a given.

We will do everything that we can to ensure that universal credit treats self-employed people fairly and properly and works with and helps the self-employed. However, that support must be reasonable. In supporting self-employed people through universal credit, we are removing any requirement to look for employment. Therefore, that self-employment must be genuine. In the current system, self-employed people can report no or very low income from their business activity and continue to receive full entitlement to benefits and tax credits. We think it right that, once people are in work, they should generally become more financially independent and less reliant on benefits.

We must take steps to ensure that we protect the taxpayer from supporting people who have the means to support themselves and their families. We want to safeguard universal credit, so that it does not end up subsidising people undertaking unprofitable activities. That is why we have given a lot of thought to the matter, and why in the White Paper we referred to the fact that we would set an income floor for self-employed people equal to the national minimum wage for their reported hours.

Of course, common sense must apply. We will not apply the national minimum wage to a 100-hour week for someone who works all day, every day, or all evening every evening, trying to make their business work. There must be a sensible upper threshold, probably around the time of a normal working week.

The problem the other way round is that, if we applied no floor at all and if we simply provided full payment of universal credit, including the standard amount that would normally be equivalent to what someone was paid if they were out of work and on benefits, we would be effectively saying that the taxpayer would provide financial support if someone said they were self-employed, regardless of how well they were doing and irrespective of whether the business was viable or whether there was any chance of achieving profitability. That would not be sensible, and it is where we have to draw a line.

We have carefully considered the responses to the proposal. Clearly, some consequences could arise from setting a floor for each hour’s work. In the Bill, we have provided flexibility to apply a floor in different ways if doing so is more appropriate. We need to apply a minimum income floor, alongside the range of support that we are providing for small businesses. We think that that strikes an appropriate balance between supporting enterprise and protecting the public purse.

Let me touch on some of the points raised by the right hon. Gentleman. In practice, the definition of income for benefit purposes is very close to the net profit for income tax. However, it is important to consider the income that is actually available to a person in deciding whether to pay a means-tested benefit. We must be careful and consider the nature of their income and how they use it. It cannot be right that someone can simply write-off a large chunk of income to secure access to state support. In fact, we are not reinventing the wheel; local authorities have long assessed the income of self-employed people for housing and council tax benefit. We are not inventing a new approach, but we will consider the detail as we develop the regulations.

I want to ensure that we get this right, and I am happy to accept input from Opposition and Government Members who have expertise in self-employment. We cannot have a situation whereby we continually subsidise unprofitable business activities and allow people not to look for a job. There will come a moment when somebody who is trying hard but getting absolutely nowhere has to accept that they need to do something else.

Stephen Timms (Labour, East Ham)

Will the Minister confirm that that will not apply at the beginning of a business’s life, as I think the White Paper said? For how long will the more lenient approach be applied?

Chris Grayling (Conservative, Epsom and Ewell)

We will probably take evidence on that in the next couple of years as we prepare for universal credit through the successes of the new enterprise allowance. The new enterprise allowance has been introduced for, and is funded for, a two-year period, but if it proves successful, we are likely to want to continue the initiative. We will want to learn from those first two years and identify the best way of continuing it in the context of introducing universal credit. I do not want to give the right hon. Gentleman a definitive answer now, beyond saying that we recognise the need to support start-up businesses, which is why, through the new enterprise allowance, we will give new entrepreneurs who have been out of work for a time the opportunity to retain part of their benefits for a period while they enter self-employment. We have not finalised the details.

I am happy to accept the right hon. Gentleman’s input on this. The issues are complicated and there are not simple, straightforward answers. We must do the best we can to get the dividing line right, so that we encourage enterprise and protect the taxpayer. That is where our focus lies. We will continue discussions with external groups, such as the Low Incomes Tax Reform Group, and work closely with HMRC to use its experience in shaping this. The DWP and HMRC are working closely to develop universal credit in its entirety.

The right hon. Gentleman referred to a loan, and I think that that would depend on the circumstances. No one would seriously suggest that, if someone got a bank loan to buy a van to set themselves up as a plumber, for example, having that loan in their bank account for three or four days while they bought the van would lead to their losing universal credit. That would be crazy. If they had a loan in their account for six months, it would be different, but I think it is highly unlikely, because someone would not borrow money, stick it in the bank for six months and pay the interest for no good reason. We will apply common sense.

The right hon. Gentleman also made a point about avoidance. As I said in a previous debate on that, there will be a self-reporting mechanism. We need a mechanism that can establish the monthly payment of universal credit for the self-employed. We said clearly that we will put in place a self-reporting mechanism so that people can ensure that universal credit payments reflect their circumstances.

In the end, this will all have to be evened out. There will have to be a proper assessment at the end of the year of what a self-employed person’s income was and the amount of universal credit they received. That was clear when we discussed the issue earlier. There will be a point of reckoning, to work out whether we paid too much or too little. The system will clearly be in the interests of those who are claiming. One reason for introducing the self-reporting mechanism is to ensure that our information is as timely as possible, so that we do not end up in the mess we ended up in with the tax credit system. Where possible, the final figures will be as close to being right as is feasible.

We must have the safeguards I described, and the problem with the amendment is that it makes it impossible set any floor, and I do not think that that is sensible. In an extreme situation, it is not enough for someone who does not really want to look for a job to say, “I’m self-employed”, and be able to claim the maximum universal credit with no job search requirements attached. We have to ensure that we are supporting self-employed people with viable businesses, even though, as the right hon. Gentleman rightly says, building a business is a challenge and a struggle. It is not easy, and we need to create a system that is as responsive as possible to that reality. However, we cannot support ongoing, consistently unprofitable businesses when, frankly, the person should be looking for employment opportunities rather than self-employment.

Stephen Timms (Labour, East Ham)

I am encouraged by the Minister’s recognition of the importance of getting things right. I share his view of the potential importance of self-employment for people who are currently on benefit.

I will illustrate what a big difference could be made—again, the information is from the Chartered Institute of Taxation—by using the position of a single person, who is over 25, has no children and is working 30 hours a week. That person is self-employed but actually earns nothing from the business—getting no money at all would not be an unusual circumstance for people beginning in self-employment. Under the current system, if such people were paying rent of £70 a week and council tax of £15 a week, they would get a little more than £137 a week through tax credits, housing benefit and council tax benefit.

Under universal credit, if people tell the jobcentre that they are working for 30 hours, they will be deemed to have earned £177.90 that week, even though in reality they have earned nothing. Assuming that they are truthful, they will get a total income from universal credit of £35 a week—more than £100 less under the new system than under the old system. That is an enormous difference; certainly, a big enough difference to dissuade a significant number of people from getting into self-employment at all—perhaps even big enough to persuade them to give it up.

Chris Grayling (Conservative, Epsom and Ewell)

The right hon. Gentleman’s argument—and, certainly, the amendment—suggests that that situation should go on, that the clause should not apply and that such people should be able to continue to receive £135 a week for almost as long as they choose to report a zero income.

Stephen Timms (Labour, East Ham)

No. There is certainly a case for having a grace period at the beginning of a person’s self-employment when the deemed income would not apply. I hoped that the Minister could be a little more forthright about it, picking up the point in the White Paper and encouraging us by at least saying that there will be such a period.

In my example, people would be significantly better off if they were not working at all. I know that is an extreme case, because in the example they are not earning at all from their business. However, for many people starting in self-employment, there will be quite a few weeks when they do not earn anything, and they would be significantly worse off from being in work because the jobcentre would treat them as if they were earning £137 a week from their business, even though they were earning nothing. That is a real problem, and I am glad that the Minister said that he is anxious to get the provisions right. I am also pleased that he will talk to the Low Incomes Tax Reform Group, because it has some helpful ideas.

In our example, people telling the jobcentre that they are working for 30 hours will lose 30 multiplied by £5.93 from universal credit that week, so the temptation for people not to be frank about how many hours they have put in would be huge. That is bad policy if it creates such incentives. I was grateful that the Minister said that the jobcentre would not make such assumptions. Perhaps there will be a cap, equivalent to a full working week, but for people working 25 to 30 hours on their business, there will be some real incentive problems as to whether they are frank about how much work they are doing and how much time they are spending on their business.

Having rehearsed an important concern about how universal credit will work in practice, I do not propose to press the amendment to a Division. I welcome the future discussion with the Minister that he mentioned about how the system will work in practice, and I beg to ask leave to withdraw the amendment.

Stephen Timms (Labour, East Ham)

I beg to move amendment 13, in schedule 1, page 102, line 25, leave out ‘of’ and insert ‘or both’.

May I simply ask the Minister to confirm that the regulations that are mentioned in the schedule may specify circumstances in which the capital and income of both of the joint claimants may be disregarded? I just want to clarify what the wording in the Bill means. It refers to

“either of joint claimants.”

Will the Minister confirm that that gives the Department the power to disregard the capital and income of both of those claimants if it is deemed appropriate to do so?

Chris Grayling (Conservative, Epsom and Ewell)

That is straightforward. The answer is yes, I can give the right hon. Gentleman that assurance.

Stephen Timms (Labour, East Ham)

In that case, I do not wish to press the amendment to a vote, and I beg to ask leave to withdraw it.

Stephen Timms (Labour, East Ham)

I beg to move amendment 57, schedule 1, page 102, line 26, at end insert—

‘(7) Regulations made under this paragraph must specify that a particular amount of income should be disregarded when calculating entitlement to universal credit, including in the following circumstances—

(a) where the claimant is disabled;

(b) where the claimant is a lone parent; and

(c) where the claimant is the second earner in a couple.

(8) Where the claimant’s eligibility for an amount of income to be disregarded, in accordance with subsection (7), is based on two or more sets of circumstances, the amount specified for each of these sets of circumstances shall be added together to calculate the total amount to be disregarded.’.

That brings us to the important topic of disregards. My hon. Friend the Member for Glasgow East will speak in a moment about paragraph (7)(a) of our amendment, which refers to disregards for people with a disability. I hope that the Minister will give us an encouraging response to paragraph (7)(b) about lone parents and their access to a disregard.

I want briefly to speak about sub-paragraph (c), which relates to the desirability of a separate disregard for the second earner in a couple. Universal credit disregards the first part of the household’s income and then applies a taper to the balance. In a two-adult household, it is proposed that the disregard will apply only to the first earner. The second earner in a couple will have their universal credit withdrawn at the rate of 65% from their first pound of income onwards. That means that second earners will have much weaker incentives than at present to get into a job. The current figure is 39%, going up to 41%, compared with 65% in the future, which is a much higher rate of benefit withdrawal for second earners.

That is an absolutely crucial point for tackling child poverty. The Government have said that they are committed to achieving the targets on reducing child poverty set out in the Child Poverty Act 2010, and I welcome that assurance. However, fiscally plausible strategies for tackling child poverty, especially when the Government’s resources are so stretched, rest on encouraging second earners in couples to move into work and, if they are already working, to increase their hours.

On current figures, 29% of couple families are in poverty if just one parent works full time. That proportion falls to 7% if the second member of the couple is in part-time work and to only 3% if both are in full-time work. Having that second earner in work makes a huge difference to whether families can earn their way out of poverty.

In families with caring responsibilities, according to the Women’s Budget Group, the second earners, who are usually women, are more sensitive to work disincentives because it costs them more in time and money to start work. With a 65% taper applying from the very first pound, there is a serious new discouragement to second earners to move into employment.

The consequences for child poverty could, over time, be very serious indeed. In our discussion this morning, the Minister said that he would use conditionality to require people to increase their hours and move from a part-time to a full-time job. I suppose that he intends to apply such conditionality to second earners in couples.

Charlie Elphicke (Conservative, Dover)

Forgive me if I am not following fully the right hon. Gentleman’s argument, but it sounds as though he is making the case for an individual-based assessment, rather than a household-based assessment. Is that correct or have I misunderstood?

Stephen Timms (Labour, East Ham)

At this stage, all I am arguing for is a separate disregard for the second earner, so that some portion of their income is not affected by a withdrawal of universal credit. The Government have set out for us a commendably straightforward architecture for universal credit. There will be a disregard for the first part of someone’s earnings and a withdrawal of the standard rate subsequently. I am asking: what about the second earner?

Charlie Elphicke (Conservative, Dover)

Will the right hon. Gentleman tell the Committee how much he feels that that disregard should be and what kind of cost it might incur for the DWP and the Exchequer?

Stephen Timms (Labour, East Ham)

Potentially a very large one. I have tabled some questions about that and, of course, the answer to what the cost would be depends on the level at which the disregard is set. It could be a very significant sum, and that may well influence what we do with the amendment when it comes to deciding whether to vote for it. It is important to recognise the realities of the new environment into which we are moving. As I say, there appears to be a significant disincentive for second earners in couples to move into work compared with the current system.

If the Government are going to use the stick of sanctions and all the paraphernalia we were talking about earlier to force people who are working part-time to work longer, I am not sure how the conditionality would work for the second earner in a couple who is not currently working. Presumably, sanctions might well be imposed on the first earner to force the second earner to make themselves available for work. Perhaps the Minister can explain how that will work. Certainly, he has explained that he wants to impose conditionality on people who are working for shorter hours to force them to work longer. It seems odd to be doing that at the same time as making the benefits of work so much fewer than they are at the moment because second earners in couples will have no disregard.

Margaret Curran (Labour, Glasgow East)

It is a pleasure to speak this afternoon. As my right hon. Friend said, I will make reference to paragraph (8) of our amendment. Before I address the details of the measure, it is worth bearing in mind the context and reminding ourselves what is in our hands as we go through the Bill. The measure is, indeed, a major shift in welfare provision in this country. As we go through the details, sometimes it is easy for us to forget the scale of the change that is about to be implemented. Despite the many differences in Committee and, indeed, the general way of things, there is a core agreement among us about the need for change if reform is to be introduced. We wish it to be effective and to meet the proper targets.

In all the discussions and disagreements that we have had on the changes to be introduced, no one in the Committee has said that they think that disabled people should be worse off as a result of the changes. We all want to empower disabled people, assist them to get back into the workplace and to live full and proper lives. I do not think that we should mess up some of our political disagreements in that; we can share that aim. As we look at the detail, we must ensure that that is the outcome of what we do. It is reasonable to say that the detail of these changes should be measured against that big policy outcome.

One of the other struggles that we have when we talk about welfare policy and welfare reform is that things get very technical. We are talking about the realities of people’s lives—as my right hon. Friend has said, the lives lived in messy detail—and sometimes we see that reality, but it is subsequently translated into technical language that is hard to relate back. It is particularly difficult for the people who are living those lives to relate to. What does a disregard mean? What does a component mean? When does an element apply? That can be difficult, and we have to remind ourselves that we are talking about the lives of vulnerable people, who are often trying to make a step forward and live a full life. The decisions that we make here can affect them greatly. Our focus this afternoon needs to be on moving away from that technical detail, which, if I am honest, I do not think that I have quite succeeded in doing.

The essential point of our amendment is to ensure that the disregard that is proposed in the DWP’s policy paper is an addition to other possible disregards, not a replacement. If it were to be a replacement, it could well mean a substantial reduction in the incomes of many disabled people. I refer to the evidence of two organisations that are well respected in this field. Family Action has said that if the disregards are

“not provided in this way”—

as an additive—

“households with disabled members could lose out significantly.”

For example, lone parents with a disability would see no benefit from a disability disregard, because it would be cancelled out by the equivalent of the lone parent disregard, whereas single people without children would keep it all. That would create significant inconsistencies in the system and significant difficulties for disabled people.

The Disability Benefits Consortium has reinforced that point by recognising that we have a complex system of disregards—I can understand the Government’s motivation for trying to address that and to introduce some simplification—but, as the consortium has said,

“In the present system this is not a problem as extra support for someone with a disability is mainly through the disability element of the working tax credit and so that then doesn’t get clawed back.”

The fact that we do not properly have the additions in the current system does not give us reason not to introduce it in this system because it is already addressed by the different elements that we have. It is important that the disregards that are introduced are additive and not replacements.

I should like to ask a number of questions briefly about the operation of the disregards and how they will be introduced. Again, they reflect concerns from the disability movement. If two members of one family are entitled to the disregard, for example, will they continue to be entitled to that disregard? If they are not entitled to it, as they currently are, that would mean a significant loss to a disabled family.

Will the Minister explain how the disregard will be brought into operation in practice? As I understand it, the briefing note indicated that it would build on the framework of the work capability assessment and that it would essentially supplement that. I am sure that he appreciates that some issues and questions surround that and how it will work. Many organisations have asked whether they will be consulted. Has the Minister already undertaken such consultation, or does he intend to do so?

Perhaps most significantly, there are proposals for a range of changes to disability benefits, most notably disability living allowance and the introduction of the personal independence payment. How will that affect people who currently receive such benefits, and how does that relate to the disability disregard?

It is important that we have this detail because it really matters to the quality of life of so many people. I am sure that none of us wants to introduce legislation that would reduce the incomes of disabled people, who are perhaps among the poorest in society because of their disability. We want to increase their opportunities, and it is vital that we obtain the necessary clarifications and assurances to ensure that disabled people properly get the welfare support that most of us want them to get.

The rest of the debate is in Hansard.